Everything and every time i treated me and my partner to some Pamono lux - i have received great service, items of high quality that has been well maintained and obviously cared for. Their delivery g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rude unresponsive hadn’t gotten my order or any information about it for more than 15 days And they were very rude while responding
Communication was first rate before and after purchase with the items arriving six days ahead of schedule . The thirty year old Eames EA222 leather chair was in much better condition than I had expect... See more
This was a gift to replace a vintage sculpture. Pamono’s customer service rep Christiane replied within a day to a few different emailed questions. She was very friendly and provided guidance and rea... See more
Company details
Information provided by various external sources
Welcome to Pamono, a one-of-a-kind marketplace and magazine specializing in distinctive design objects and the stories behind them. Driven by the belief that a life well lived means surrounding yourself with beauty and soul, we source vintage and contemporary furniture, lighting, accessories, and crafts from around the globe and seamlessly deliver them right to your door. Our original stories, collections, and guides ensure you know who’s who and what’s what in design culture past and present. Come back often; new designs and stories are added every day, so there’s always something new to discover.
Contact info
Uhlandstr 175, 10719, Berlin, United States
- 030809520555
- Marketing@pamono.com
- www.pamono.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Romeo Musa woodcut print…
I bought a Romeo Musa woodcut print from here. It shipped from Italy to California. On time and accurate description. Thank You!!
Friendly and responsive customer…
Friendly and responsive customer service. All in order and impeccable from order placement to delivery. Everything went smoothly and I received what I had ordered in a span of a week.
Thank you for keeping the delivery date…
Thank you for keeping the delivery date and the quality of the carpet.
I am very happy.
I will buy a few more items in the future and I will certainly recommend
you.
Happy shopping
I have made three purchases with Pamono- a set of vintage armchairs, a fabulous Murano glass floor lamp and, most recently, a glass and mirror vintage drinks tray - this excelled itself in the ‘well-wrapped’ department and arrived without a scratch, all the way from Budapest! All the other items were extremely well packaged too and arrived exactly on time. When I asked for assistance with exact measurements of the armchairs it came by return in great detail. All the items now sit happily in my living room - the chairs have been reupholstered in cream boule fabric- and I love that they have come together from different parts of Europe. I recommend Pamono to everyone and look forward to purchasing more items in future.
My item arrived quickly and in perfect…
My item arrived quickly and in perfect condition. Well packaged. A trustworthy company
I am very satisfied about service and quality
I must say that in the beginning , reading the negative reviews, I felt a little bit scared about ordering, but my experience with Pamono.eu so far has been very positive! First of all, when I contacted the customer service for some info, they replied very quickly and professionally. Secondly, I was contacted by their transport company in a very short time after placing the order, and they asked me several information in order to deliver efficiently. Moreover, they delivered on time (they even called me 20 minutes before their arrival to inform me that they were on their way) , they were very kind and the item arrived in perfect conditions and as described in the website . The quality of the item is super good and I am very happy with the purchasing. So far, no complaints at all!!!
We had an amazing experience with…
We had an amazing experience with Pamono, they were very responsive and delivered our order ahead of schedule. Would not hesitate to use them again.
A thousand dollar jewelry chest that…
A thousand dollar jewelry chest that MIGHT have been worth $300 (due to it's age) , but it was dirty, pieces were broken inside, one door completely fallen off and the other was barely hanging on. I know it's supposedly an antique but condition should have been made obvious on the web site (where both door seemed firmly attached and the chest was clean and polished.
Prices are out of this world
Everything to our full satisfaction
Description of the item was correct, transport of the well packed item was very quick
Excellent service
I've used Pamono twice now for special gifts sourced from across Europe. The service was seamless and the gifts arrived completely as expected.
Beyond expectation
Service, speed of shipping and the sconces themselves all exceptional!
Great service
Great service. Finally was able to get the sofa of my dreams. They were very informative and thorough with updates on my delivery. When it arrived everything was well securely packaged and it looks beautiful. Very pleased.
Beautiful lamp
Beautiful lamp received in excellent condition.
No problems with delivery even though it came from Poland.
The price was very reasonable too.
Would definately recommend this site.
I will be buying from them again very soon.
Wonderful company!!!
Great chairs, just what I wanted and well packaged / delivered. Will order again soon!!
Super happy with our furniture we got!
Super happy with our furniture we bought! The products are not cheep but the service an quality you get is great! We got our product even earlier than expected. Kudos!
Great experience from the curation to…
Great experience from the curation to the communication to the delivery.
Received the vintage good as in the pic…
Received the vintage good as in the pic and as described. Well packed and protected. It was a small platter so easy to transport.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








