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See what reviewers are saying

Rated 5 out of 5 stars

Everything and every time i treated me and my partner to some Pamono lux - i have received great service, items of high quality that has been well maintained and obviously cared for. Their delivery g... See more

Rated 1 out of 5 stars

Rude unresponsive hadn’t gotten my order or any information about it for more than 15 days And they were very rude while responding

Rated 5 out of 5 stars

Communication was first rate before and after purchase with the items arriving six days ahead of schedule . The thirty year old Eames EA222 leather chair was in much better condition than I had expect... See more

Rated 5 out of 5 stars

This was a gift to replace a vintage sculpture. Pamono’s customer service rep Christiane replied within a day to a few different emailed questions. She was very friendly and provided guidance and rea... See more

Company details

  1. Online Marketplace

Information provided by various external sources

Welcome to Pamono, a one-of-a-kind marketplace and magazine specializing in distinctive design objects and the stories behind them. Driven by the belief that a life well lived means surrounding yourself with beauty and soul, we source vintage and contemporary furniture, lighting, accessories, and crafts from around the globe and seamlessly deliver them right to your door. Our original stories, collections, and guides ensure you know who’s who and what’s what in design culture past and present. Come back often; new designs and stories are added every day, so there’s always something new to discover.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent company

Excellent company. Goods delivered within the stated timeframe. The lights are beautiful and just like the pictures on the website. Very pleased with my purchase. Top marks

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

The item was well represented and was…

The item was well represented and was easy to order. It was delivered with correct packaging (glass). If only all companies could do this! I am pleased with the product and will order again with Pamono!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and service!

I ordered an antique vase from Pamono and it arrived, extremely well packaged, in excellent condition and very quickly. The communications with the Pamono staff was excellent as well. I would not hesitate to recommend this company. They have wonderful, unusual items for sale and the experience was A-1!

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

If only vintage desks could talk

Fabulous choice of desks which I spent hours looking though. Eventually fell upon something which dimensionally and aesthetically looked like it would fit the brief. Everything is significantly priced so I had some hesitancy but enough reassurance in the site after a little research. Ordered.

The desk arrived one week earlier than planned and looked better than the photos and description. I could not be more pleased and love it so much, I sit there and write with a smile on my face. One of the best purchases I’ve ever made.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

So happy with the product

So happy with the product, exactly as described. Great communication, good value, fast shipping, great packaging. A pleasure doing business. Highly recommend! Thank you!

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Happy with the service

They did a check up to see if the item could fit through the door. The delivery was when they said and product arrived safe. Great job

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Rosewood bookcase

I ordered a rosewood bookcase from Hundevad in early October from Pamono, a firm which I had never heard of. They said to wait 5 months for delivery. Three months later, shortly into the New Year, and with ample ample warning, the item came ... in great condition and with scrupulous care to unpacking and placement.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful vintage Murano lamps

I bought two vintage Murano lamps from Pomona. I was worried about the shipping to Italy but they arrived in perfect condition and in good time. They are really beautiful. Thank you

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered and paid for a Celestial…

I ordered and paid for a Celestial crystal harp on Dec 13th and it still has not been delivered! I don’t know how this company rates 4 1/2 stars 😡

January 19, 2025
Unprompted review
Pamono logo

Reply from Pamono

Hello,

Thank you for your review!

Please can you reach out to contact@pamono.com with your order number starting with ORD and we will be happy to assist and check on the status! We cannot locate your order based on your name provided here.

We look forward to hearing back from you and to resolve any issues!

Best regards,
Your Pamono Team

Rated 1 out of 5 stars

I ordered on 12/9/24 and it’s still…

I ordered a crystal harp on 12/9/24 and it’s still hasn’t arrived yet, I am posting this on 1/19/25.

December 8, 2024
Unprompted review
Pamono logo

Reply from Pamono

Hello,

Thank you for reaching out again.

Pamono is not related to that business. We do not offer Crystal harps and have no association whatsoever with pamonostudio.

It appears this was a fraudulent page and if you have paid with credit card you might want to reach out to your bank.

Pamono's website is as follows: https://www.pamono.eu/

We are online, you can consult our imprint https://www.pamono.eu/imprint as well as our about us page https://www.pamono.eu/about-us.

We are sorry that you experience this issue, but you have not ordered from our store.

We hope this helps and that you will be able to retrieve your money back.

Best regards,
Your Pamono Team

Pamono GmbH
Uhlandstr. 175
10719 Berlin
Germany

Rated 1 out of 5 stars

Profits above customer experience seems to be the sites motto

Honestly, hiding the shipping costs makes the site useless. The majority of items will have shipping 3x the cost of the item meanwhile you they actively prevent you sorting by price + shipping so it's just a giant waste of time.

-edit- yay a complete non answer to address the issue that sorting by price should include shipping price. So often an item for $100 more will have shipping that's THOUSANDS of dollars cheaper it's so stupid for the sorting to not include shipping costs like pretty much every other platform that has dynamic shipping costs.

December 13, 2024
Unprompted review
Pamono logo

Reply from Pamono

Hello,

Thank you for making time and sharing your feedback!

Shipping prices are visibly on every product page. They are not hidden in any way, but displayed and accessible to any customer.

The prices are based on volume of the goods, origin of the item, delivery location, and include packaging and insurance. Given the delicate, not standard sized goods Pamono is offering, the calculation of shipping is in constant review.

Best regards,
Your Pamono Team

Rated 5 out of 5 stars

We purchased Danish Modern Rosewood…

We purchased Danish Modern Rosewood Dining Chairs from Vamo Sønderborg, Set of 4 from Pamono.
From first contact inquiry, multiple email Q & A's, offers and delivery, Pamono staff was very professional and helpful. Being advised up front delivery from Berlin would take 12-16 weeks, delivery was first class white glove delivery.
We are very impressed with Pamono and based upon how they dealt with us, prompt communications, and items exactly as described-YES, we would recommend Pamono to everyone.
Thank you Pamono!

November 18, 2024
Unprompted review

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