Pandora Beauty Reviews 

10,317
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,006 reviews, reviewers had a great experience with this company. Customers frequently praise the wide selection of products available, often finding items that are difficult to source elsewhere. Many people appreciate the competitive and reasonable prices, along with regular discounts, making purchases affordable. Reviewers consistently highlight the fast and efficient delivery service, noting that orders arrive quickly and often ahead of schedule. However, some customers also noted significant issues with order fulfillment and communication. A few people reported not receiving their orders at all, leading to frustration and the need to chase down packages themselves. Others experienced delays, particularly with backordered items, and felt there was a lack of proactive communication regarding order status or unexpected changes.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the wide selection, good... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and quick... See more

Order

Users describe ambiguous interactions with order, with many customers praising the ease of ordering, quick... See more

Price

Customers had positive experiences with price, often highlighting great prices, sales, and competitive rates... See more

Quality

Clients share positive opinions on quality, with many expressing satisfaction with products like Eufora... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Prices and selection of products is great. Took a star off for poor packaging. Some of my products opened and leaked during shipping. Need to do a better job of securing products before shipping.

Rated 5 out of 5 stars

I ordered a Shades EQ color that was hard to find elsewhere online. I followed up with customer service when I didn't see shipment confirmation a few days later. I got a quick response letting me know... See more

Rated 5 out of 5 stars

The hair products were the best price in the internet, exact, safely packaged, and shipped quickly - 5 stars!! I'm happy that I gave Pandora Beauty a 2nd chance to meet performance expectations - last... See more

Rated 5 out of 5 stars

Pandora offers great prices on Ahava skin products at a reduced price. They kept me updated on the progress of my order, when it shipped, the location status while enroute and an exact delivery date.... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

What if there was an online beauty supply that gave you every reason to be worthy of your business. A beauty supply that offers an array of the top rated beauty brands at the absolute best prices anywhere, Amazon and Ebay being no competition. A beauty supply that is the very first online Wholesale Supply "Open to the Public". A website that offers only 100% authentic, quality ensured products. An online business that chooses to make less profit per individual so that everyone can enjoy their favorite beauty products in any economy. A business model based on volume opposed to high profits. What if your products were delivered surprisingly fast and they even offered a Rewards Program for all their loyal clients. A company that has nothing to hide. To prove their reputation to be top notch they share their daily reviews on TrustPilot.com. Lose no more sleep my friends, welcome to Pandora Beauty!


Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

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Asks customers to review

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How this company uses Trustpilot

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4.2

All reviews

(10,317)

973 reviews in the last 12 months

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Rated 1 out of 5 stars

The bottle arrived broken and the…

The bottle arrived broken and the contents dried up. Contacted support via email and got no response.

May 18, 2026
Pandora Beauty logo

Reply from Pandora Beauty

We have replied to your email concerning your "L'anza Healing ColorCare Trauma Treatment Restorative Conditioner" purchase. Please get back to us at your earliest convenience. Thank you!

Rated 1 out of 5 stars

Hasn't arrived yet and no one is…

Hasn't arrived yet and no one is replying. So why I'm getting this survey, I have no clue. I think it's lost

June 10, 2026
Pandora Beauty logo

Reply from Pandora Beauty

This is latest USPS tracking we have to share with you; "Your package is moving within the USPS network and is on track to be delivered to its final destination. As of June 25, 2026 at 2:57 am, it is currently in transit to the next facility." Please allow until early next week for this package to arrive. Thank you!

Rated 1 out of 5 stars

No stock, but they took my payment!

Update to their response:
That's not at all what I ordered! I ordered SexyHair Healthy Tri-Wheat Leave-In Conditioner! And I ordered three of them! See, you can't even get what I ordered right, much less provide the actual product! Do better inventory and keep your website updated in real time!
Original post:
I paid for products on their website that they don't even have in stock. So then I had to wait for a refund! Very unprofessional! If you don't have stock, take it off your website!!!

June 8, 2026
Pandora Beauty logo

Reply from Pandora Beauty

You ordered "Sexy Hair Healthy Sexy Soy Leave-In Conditioner". The item was in stock at the point of purchase. However when it came time to fill your order we were sold out. We do our very best to be as accurate as possible with our inventory levels. Due to the amount we sell, from time to time, we can be off on stock levels.

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