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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the platform for its user-friendly design and the engaging nature of the surveys offered. Many people appreciate the variety of survey topics and the clear explanations regarding survey length and rewards. The website is frequently highlighted as easy to navigate, contributing to a positive overall experience for users. However, some people mentioned inconsistencies with payment processing, with some experiencing significant delays or difficulties with payouts for completed surveys. While many reviewers reported quick payouts, a minority expressed dissatisfaction with the time it took to accumulate enough earnings to reach the withdrawal threshold, and a few also noted a scarcity of available surveys at times.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers praise the quick payment... See more

User experience

Reviewers mention positive feedback about user experience. Customers find the survey platform easy to use,... See more

Website

Customers had positive experiences with the website. Many reviewers found it easy to access, simple to use,... See more

Response time

Clients share ambiguous opinions on response time. While some reviewers praise quick and accurate replies,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pathetic survey!. I have never received my payment up till now! Been 18 days I requested for the payment, nothing to show, no payment. Edit: They have paid me. So am changing it from 1 star to 4 st... See more

Company replied

Rated 4 out of 5 stars

This site is amazing, though the payment was kind of slow in the first place. After I messaged them, I think they reprocessed it and my money dropped immediately.

Company replied

Rated 4 out of 5 stars

Good quality website. Surveys don't freeze or crash, and you never get to the end of a survey and get told you've been screened out like on other sites.

Company replied

Rated 4 out of 5 stars

A bit hit and miss with surveys lately. Can't fault the quick response to my query regarding a cash out tho, response from them and my £10 wine money in my account within 2hrs. Cheers 🥂

Company replied


Company details

  1. Online Marketing Agency

Written by the company

Simply register your information and we will send you surveys that match your profile! Then be paid to take part in those surveys! To make more money, recommend the page to your friends = more surveys!


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

This site is amazing

This site is amazing, though the payment was kind of slow in the first place. After I messaged them, I think they reprocessed it and my money dropped immediately.

July 29, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Francis,

Thank you very much for your positive feedback!

We apologize for the initial payment delay but are glad to have resolved it quickly. Your satisfaction is our priority!

See you soon,
The Panel Opinion Team

Rated 1 out of 5 stars

Don't pay up or respond to emails

Don't pay up or respond to emails

July 21, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello,
We try to respond as quickly as possible, but at times we receive a high volume of messages, which can lead to delays.
I've just sent you a request for information so we can investigate further what happened.

Rated 5 out of 5 stars

The site is very easy to use and well…

The site is very easy to use and well laid out. Their customer service is also very responsive. It's a great platform to work with. I placed a withdrawal and received it within 10 days just like they indicated on the platform.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Another fast payment

Another fast payment. Thanks!

June 5, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you so much for your kind feedback! We’re delighted to hear you’re happy with our speedy service.

Warm regards
Diana

Rated 1 out of 5 stars

Payment


I'm greatestboss
And u deactivate my account after I withdraw my money 😭😭😭😭😭😭😭😭
I don't really like what this company do for me
I do survey since last month
And I withdraw my money
I didn't receive it
And they tell me your payment has been processed
Without received anything
All ur effort will been in loss in Jesus name

When my brother and my junior sister request for payment
They band their 4 account
Am serious this is not good
If u know need u don't need more participants
U won't allow to sign up
After signing And they Reach the minimum withdraw
And u band their account
God Will judge you
Am waiting for my 13gbp since April 30 I withdraw
U now deactivate my account with all my efforts
😭😭😭😭😭😭😭
God we not forgive U

May 21, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Your account was deactivated due to a breach of our terms, which include creating or using multiple accounts. Your payment was processed correctly, and we have already explained this to you.

Warm regards,
Diana

Rated 2 out of 5 stars

Surveys are rare and I have been…

Surveys are rare and I have been waiting 25 days for my pay out they say there is a problem with pay pal hmmm

May 20, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. I'm sorry to hear about the delay and any inconvenience caused. We are currently working to resolve the PayPal issue and appreciate your patience.

Warm regards,
Diana

Rated 4 out of 5 stars

Customer Service

A bit hit and miss with surveys lately. Can't fault the quick response to my query regarding a cash out tho, response from them and my £10 wine money in my account within 2hrs. Cheers 🥂

May 9, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback! We're sorry to hear the surveys have been a bit hit and miss, but pleased we could resolve your cash out quickly. We appreciate you sticking with us.

Warm regards,
Diana

Rated 5 out of 5 stars

I've seen a lot of negative reviews

I've seen a lot of negative reviews, but my experience has been quite different, although I don't get survey invites on my email. But I get surveys when I log into the website and my screenouts has been minimal. I recently joined panel opinion and I was able to cash out quickly, the surveys pay really high and it's one of the best paying survey sites. I mean I got my money sent to me within 10 working days. Although they're not much surveys but it's worth trying out and this is a thumps up to Panel Opinion.

April 28, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you so much for your kind words and balanced review! We're delighted to hear you're enjoying your experience and finding value in our surveys. We'll continue working to improve email notifications and overall availability.

Warm regards
Diana

Rated 2 out of 5 stars

Waste of time

First couple of surveys went well then everything I get now I seem to get screened out partway through a survey. So could spend quite a few minutes answering questions for absolutely nothing!! Waste of time!

April 16, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback, and I’m sorry to hear about your recent experience. Unfortunately, some surveys do have screening questions to ensure a good fit, but I completely understand how frustrating this can feel. We’re always working to improve this process.

Warm regards
Diana

Rated 1 out of 5 stars

Awful

Awful. Spend 15 minutes of a 20 minute survey answering in depth questions to the best of my ability then screened out for no reason. And surveys are as rare as hen's teeth. I might get up to a tenner by Xmas then I'm out.

March 24, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback, and I’m really sorry to hear about your experience. Getting screened out after investing time can be frustrating, and I understand your disappointment. We’re always working to improve both survey frequency and fairness in qualification. Your feedback helps us do better.

Warm regards,
Diana

Rated 5 out of 5 stars

Panel Opinion is the real deal

I signed up few weeks ago, completed surveys and guess what? I just got paid today. PanelOpinion is legit 100%.

March 25, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you so much for your lovely feedback! We’re thrilled to hear you had a great experience and got paid—your trust means everything to us.

Warm regards,
Diana

Rated 2 out of 5 stars

Average

Surveys are ok, when you can get onto them.
Numerous times I've spent a long time completing the survey but do NOT get credited - a frequent occurrence!

March 25, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. I'm sorry to hear you've experienced issues with survey access and missing credits. Please reach out to our support team so we can investigate and help resolve this for you.

Warm regards,
Diana

Rated 1 out of 5 stars

Frequently complete surveys in full

Frequently complete surveys in full, giving in depth answers, the survey provider (the people who are paying Panel Opinion) say survey is completed, then Panel Opinion screen you out and refuse to pay you. AVOID!

March 25, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. We're sorry to hear about your experience. Please reach out to our support team so we can investigate this further and help resolve the issue.

Warm regards,
Diana

Rated 4 out of 5 stars

Surveys are easy to complete but not…

Surveys are easy to complete but not very frequent, so it can take a while to build up points. Payment is also slower than other survey companies so be prepared for 10-14 days before you receive your payment and you may have to chase for it.

February 26, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for sharing your feedback. We appreciate your input and understand that the frequency of surveys and the payment processing time can be frustrating. We're constantly working to improve these aspects and hope to offer a better experience soon.

Warm regards,
Diana

Rated 1 out of 5 stars

Completed a product test was informed I…

Completed a product test was informed I would be paid after the test. When I chased for payment I was advised I would have to wait 2 weeks this should have been notified at the beginning I was told. They failed to do that. I chased again to be told I would have to wait 4 weeks and this had always been the case. Funny as I spoke to same person everytime. I also received an email saying I was due to be paid less than agreed and was advised that was an administrative error and I would be paid the correct amount. It's a shame as used this company for several years however now I am not receiving the service they used to provide.

February 10, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. I'm sorry to hear about your experience. We appreciate your loyalty over the years and understand how frustrating this must have been. I will ensure your concerns are passed on to the relevant team to help improve our communication and service. If you need any further assistance, please don’t hesitate to reach out.

Warm regards,
Diana

Rated 1 out of 5 stars

scamers

scamers, 18 min for 1 point, just to share political options

January 28, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

We're sorry to hear you feel this way. Our platform values diverse opinions and ensures fair rewards for participation. If you have any concerns, please reach out—we’re happy to help.

Warm regards,
Diana

Rated 2 out of 5 stars

It started off well and showed promise…

It started off well and showed promise but I then had at least 2 surveys in a row where I spent actual time going through the survey questions (not the screening questions) only to be told at the end "I didn't qualify".

Compared to other survey sites, this one doesn't give enough surveys and pays too little.

There are better ones out there.

January 27, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. I'm sorry to hear about your experience with survey disqualifications and survey availability. We strive to improve our platform and truly appreciate your insights. Your concerns have been noted, and we’re always working to enhance user experience.

Warm regards,
Diana

Rated 5 out of 5 stars

Brilliant service

Had an issue over a payment reward i was waiting for, and the staff at opinion panel solved it within 2 days of me messaging them, fantastic service and very courteous.

January 12, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your kind words! We’re so pleased we could resolve your issue quickly and that you found our service fantastic. Your feedback means a lot to us.

Warm regards,
Diana

Rated 5 out of 5 stars

First Among Equals

One of the best online survey groups I have ever tested. Now it's my number one I will always engage myself with, but the snag there is they should always provide regular surveys on the platform to keep me busy. They take time in providing surveys hence it may take time for one to reach a cashout goal. However, survey rewards should be reviewed so as to equate the interest and time taken by reviewers to be involved in them.

January 11, 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your kind words and for making us your number one choice! We truly appreciate your feedback and understand your concerns about survey availability and reward rates. We’re always working to improve and will take your suggestions on board. Your support means a lot to us!

Warm regards,
Diana

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