Panoramic 34 Reviews 

36
•
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My wife had been hospitalised for a long time with both septicemia and severe cardio problems. We arranged to go out for lunch as part of her rehabilitation process. We had been given vouchers... See more

Rated 1 out of 5 stars

Distinctly unimpressed, service very slow, food was cold and undercooked, we got chips for a toddler and they were raw, roast beef fatty and tough, cauliflower cheese had no cheese and the whole thing... See more

Rated 5 out of 5 stars

This was our 2nd Christmas at panoramic and it didn't dissapoint! We did the tasting menu with wine which is just sensational. The food was unreal and definatley topped last year! (Thanked the chef pe... See more

Rated 1 out of 5 stars

Having lost my sight over a period of time I forgot a gift card for Panoramic34. To help me a friend started sorting things out and found it. In response to a request to treat this as an exceptional... See more

Company details

  1. Restaurant

Information provided by various external sources

Join us at Panoramic 34 for lunch, fine dining or cocktails and enjoy the magnificent Liverpool skyline as seen from one of the UK's highest restaurants.


Contact info

3.4

Average

TrustScore 3.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(36)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing Second Visit

This was our second visit, shown to our table the chairs are very heavy and no assistance was given to pull one out to help us., they are low at the back and we had to put our coats at the back of the chair, needless to say our coats kept falling on the floor. Napkins on the table which we had to undo ourselves, and pour our own wine and water

We were given 3 menus, à la carte, lunch menu and tasting menu, we were told order from any menu but we both had to eat from the same menu, the tasting menu would take over 3 hours and would be too long for the time they were open. We ate from the à la carte menu, we ordered langoustine with ravioli and king scallop, the ravioli pasta was as tough as old boots and rubbery no filling in one at all, I told the waitress and she said it was meant to be al dente, I showed her how rubbery it was, she took it away and offered another starter which I declined. Both had Dover Sole as a main course, this was rolled in breadcrumbs and deep fried with mash potato, it was like a deconstructed fish pie, tasted OK but nothing to rave about.

We decided not to have anything else as we were both unimpressed we paid the bill and the 10% service charge and also were charged for the rubbery starter. We won’t be going back

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing food and amazing views!

Exceptional food while on our Eurovision trip to Liverpool. Amazing view and the staff were genuinely lovely (extra thanks to Andrew who was great!)

Will definitely be visiting next trip!

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

We booked a table in the cocktail…

We booked a table in the cocktail lounge. We had east 48 cocktails and Malbec wine. Ordered the sliders, bao buns and chunky chips. We had cheese board and pastry board for pudding The food was amazing I really can’t describe how lovely it was. The drinks were amazing. We didn’t have a window seat but as soon as one was available they moved us. We were given a lovely happy anniversary desert. Our 2 ladies who served our drinks and food were fabulous and so lovely I wish I had got their names. Thank you to the lovely lady who served us who spoke to me at the end of the night. The lovely words she said really meant so much thank you. We will definitely book again we loved it.
Thank you so much.xx

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Food and service excellent - had Sunday Lunch menu. Views of Liverpool from 34th floor incredible. Our waitress LAURI couldn't do enough to make it exceptional. The place was fully booked with afternoon teas which looked beautiful as they went past. Lovely atmosphere. Expensive but well worth it for a nice get together.

September 25, 2022
Unprompted review
Rated 1 out of 5 stars

Out of date voucher

Had a voucher for £60. Serious ill health caused us not to be able to go and use it linked with their Covid closure. They will not do anything to help. A nasty attitude to the disabled. Avoid and certainly NEVER give anyone a voucher because if anything goes wrong they will not help but will add your gift to their profits.

August 20, 2022
Unprompted review
Rated 1 out of 5 stars

Uncaring Company

Having lost my sight over a period of time I forgot a gift card for Panoramic34. To help me a friend started sorting things out and found it. In response to a request to treat this as an exceptional case the answer from Sean Quirke, Operations Manager was, “ After a period of time we destroy gift cards completely for the purposes of our accounts.” He didn’t wish to give the name of the company or anyone senior to him. So this expensive gift was only a gift to the owners of the company.
Unkind and uncaring company. Go elsewhere.

August 19, 2022
Unprompted review
Rated 1 out of 5 stars

Poor service at the Panoramic…

First visit to the Panoramic and was most underwhelmed with the service. The food was okay. We both had pork cooked three ways followed by cheese and biscuits (£55 each excluding sides). We ordered cocktails on arrival, which didn’t turn up. I had to ask for it again after our starters arrived. We also ordered a glass of English sparkling wine, and a bottle of Cabinet Sauvignon. Not once did our waiter pour any wine. It was left for me to pour it myself (never had to do that before). Final bill £241.34 for the two of us. I’d like to say something positive about our experience, but sadly I can’t.

June 23, 2022
Unprompted review
Rated 1 out of 5 stars

Distinctly unimpressed

Distinctly unimpressed, service very slow, food was cold and undercooked, we got chips for a toddler and they were raw, roast beef fatty and tough, cauliflower cheese had no cheese and the whole thing was cold, asked for extra gravy which arrived after meal was finished. An expensive poor Sunday roast . The best part is the view , this testament is living on its reputation

April 18, 2022
Unprompted review
Rated 2 out of 5 stars

Excellent views of Mersey side BUT>>>>

Excellent views of Merseyside , Makes a better viewing platform than restaurant. Sadly after spending over £100 for two for lunch each portion of the two course meal would fit in one (separate) hand, I appreciate it is mostly about the experience BUT for over £100 no one should leave hungry . As it was coming to the end of lunch time we had staff cleaning and ironing tables around us poor etiquette , so have to say DISAPPOINTED .

January 8, 2022
Unprompted review
Rated 5 out of 5 stars

This was our 2nd Christmas at panoramic…

This was our 2nd Christmas at panoramic and it didn't dissapoint! We did the tasting menu with wine which is just sensational. The food was unreal and definatley topped last year! (Thanked the chef personally haha) however the service is what makes it for me and Nicole and team were honestly the best. We couldn't thank them enough for making our night so special!

December 19, 2021
Unprompted review
Rated 5 out of 5 stars

Overall Fantastic

Lovely views, fantastic food, very attentive staff. We were served by the lovely Daria, very informative and focused on service, not too fast but not waiting long either. She derserves full praise for taking care of us.

June 30, 2021
Unprompted review
Rated 2 out of 5 stars

Excellent city and river views, poor food

Excellent city and river views, friendly staff unfortunately let down by poor quality food, it's worth visiting for the outstanding views and drinks, the food would benefit more from improving the content and choice with a simply presentation

June 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great place to eat with superb views.

Had a great meal yesterday evening while watching a lovely sunset from the restaurant. Whilst the portion sizes are not huge the food looks and tastes wonderful. Our Italian waiter, Alex was also really lovely. Great place with superb views. Always a pleasure to visit.

June 11, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look