Pantherella Reviews 886

First class

Perfect ankle socks bought for my husband, Andrew.

Excellent quality and design . Will purchase again

Excellent socks in looks, feel and quality. Keep my feet warm in my boots.

All good thankyou

User-friendly website, fast delivery, gorgeous socks, beautifully packaged.
Really chuffed to have come across this British manufacturer and retailer.

Efficient speedy deliver, fabulous beautiful quality socks, always excellent, just what I hoped for.

Apparently the wrong postal service was used which did not supply the Channel Islands and the goods were returned. There was no replacement stock available. I only found out this after inquiring why my goods had not arrived after 2 weeks. Not a good service.

Very efficient, quick and simple return and replacement service.

The socks calm my irritation and ease my condition. They were delivered quickly too.

Great customer service and wonderful products.

The address was wrong.

I have purchased Pantherella socks on a few occasions after high recommendation from a very good friend. But customer service is not in any way five stars. When I phoned to ask why my delivery had come to me and not the delivery address I had paid for I was told they had no idea why that had happened and they also had no idea what they could do about it. I think many other companies would have known exactly what to do about it. And have offered a number of different solutions.

Website was compatible with apple VoiceOver for the blind.

First time buyer of Pantherella products.
I am satisfied with Pantherella’s customer service; who took time to call me a product in my order which was out of stock. Items purchased arrived in good time and well packaged. At first glance and wear, I am satisfied with my purchase, just have to wear them, and purchase more.

My order arrived promptly and arrived in good condition. When I had to change my order, this too was dealt with promptly.
Telephone calls are answered promptly as well. This is rare in other companies.
Thank you.

Efficient helpful and friendly . Advice on product excellent.

I spoke to a lovely man yesterday with regard to an exchange and refund on socks I had purchased for my brother-in-law's birthday.
He couldn't have been more helpful and polite , it was so refreshing to actually speak to someone who personally knew the stock situation, what was available and the best way to address the exchanged products.
The personal customer service and attention to detail by the Pantherella assistant is in marked contrast to the largely anonymous and non existent customer service shown by many other online retailers.
Thank you so much . I shall definitely buy from Panterella again.

Very satisfied with dealing with you. I will certainly come back again .Your quality and service are top.

Parcel received in good condition and on time. Contents beautifully packed to protect the contents.