Brilliant Customer Service
Thank you David and James for sorting the problem with my Canon camera. You couldn't have been more helpful. Brilliant shop, brilliant customer service.
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We are a family run company that has been trading for over 40 years. We pride ourselves on extensive knowledge of the products we sell and outstanding customer service. Our competitive prices will tempt even the most frugal. We sell only Genuine UK sourced digital cameras and equipment, all come with full UK guarantees and back-up. We also sell a wide range of camera accessories along with binoculars and scopes. We also find that our range of DAB digital radios are very popular with our customers. We are authorised stockists for Canon, Olympus, Nikon, Fujifilm, Sony, Sigma, Tamron, Hawke, Zeiss and many other makes of photo and optical products.
22 The Pantiles, TN2 5TN, Tunbridge Wells, United Kingdom
Thank you David and James for sorting the problem with my Canon camera. You couldn't have been more helpful. Brilliant shop, brilliant customer service.
One word, PERFECT - PERFECT Item, I purchased a used Canon Camera Body & when it arrived I could not tell any difference from if it had been brand new. PERFECT Advice & Service, I rang for some help & advice before making the purchase & the comm’s were brilliant. PERFECT Service & Delivery, from making the initial call, it was less than 18 hours to me having the camera in my hand. I can’t stress just how impressed I am with Pantiles Cameras & I very much doubt I will ever use any other Camera Shop than Pantiles Cameras ever again.
Today I needed technical help to download photos to a memory stick .David and James were very helpful and pleasant. Problem solved quickly and without fuss.
This was my second major purchase from Pantiles and the service was as per my last experience here. It was friendly, informed and helpful. The team were well informed with current information and knowledge but created the atmosphere of a bygone level of service.
I could not help but notice the care and attention given to another customer who had less informed experience with camera's and the sound advice/help given.
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