Very impressed with the quality of service and packaging. My items arrived the next day, and the attention to detail, especially the way the paper is plastic wrapped to stop any damage in transit, was... See more
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Written by the company
Who are we?
We’re Paperstone - a trusted online business supplies provider with a refreshingly human touch. For over 20 years, we've helped UK companies stay stocked and equipped, combining quality products with fair prices and people that genuinely care. We're serious about getting things right - and making life easier for our customers, however and wherever they work.
Everything you need, all in one place
From everyday stationery and ergonomic chairs to cleaning products and workwear, we stock over 29,000 items from leading brands. Whether you’re just starting out, scaling fast, or running an established operation, we’ve got what you need - all in one easy-to-shop website.
A smoother way to shop
Our award-winning website is built for speed and simplicity, with smart search tools that help you find exactly what you’re after - no faffing, no frustration. It just works.
Fast, free delivery
Need it quickly? Orders over £50 are delivered the next working day, free of charge. No hidden costs, no surprises - just a reliable service that works around you.
Friendly experts, always on hand
We take service seriously, and we don’t hide behind ticketing systems or call scripts. Our friendly team knows the products inside out and is here to help - whether it’s a quick question, a custom quote, or sorting something that’s gone wrong. We're real people, ready to make things right.
Our Low Price Promise
Great service shouldn’t cost a premium. We keep our prices sharp, so you always get great value - without compromising on quality or support.
Helping you make greener choices
We’re proud to do business the right way. That means offering more sustainable product options and working with Weaver, a trusted accreditation scheme, to help you make eco-friendly decisions with less effort.
Written by the company

We won't be beaten on price!
Oxford House, 15-17 Mount Ephraim Road, TN1 1EN, Tunbridge Wells, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
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Brilliant.
Very good prices for very good quality and amazing service. Sorted out a return for me quickly (my fault for ordering something that didn’t fit) and although there were a couple of failed collections that wasn’t really their fault and partly due to my relocation.

Reply from Paperstone
Easy to locate, and pay online. Usual next day delivery. What more does anyone need?

Reply from Paperstone
Good value for money & product arrived less than 24 hours after ordering it even at standard delivery rates.

Reply from Paperstone

Reply from Paperstone
Their delivery of products was prompt, and any problems I had eg wrong drawer set and then damaged drawer carcass were dealt with efficiently and again promptly.
Wonderful company.

Reply from Paperstone
Very prompt attention and delivery in under 24 hours.

Reply from Paperstone
My instructions were carried out to perfection.
Many many thanks.
Regards
Pat

Reply from Paperstone
Great product and arrived the next day as promised. Amazing service, thank you.

Reply from Paperstone

Reply from Paperstone
I gave one star, not because of the items I purchased, but to make you aware of the delivery, which was not good. My items were in a fairly large white bag which was rolled up and handed to me like that. If you look at the photo you will see it seems ok but when I unrolled the bag it was so dirty and had several dirty boot footprints on it. It looked like someone had been stepping in a puddle the stomped all over my parcel. The bag was also kind of roughed up. Not a nice way to receive a parcel. I needed to wash my hands before I opened my items. Not really happy. One good thing was the speed of delivery from time of purchase.

Reply from Paperstone
Very impressed with the quality of service and packaging. My items arrived the next day, and the attention to detail, especially the way the paper is plastic wrapped to stop any damage in transit, was really refreshing to see. Connie was a great help as well; it’s clear that attention to detail is a big focus at Paperstone. I’ll definitely be ordering again. Thank you, Connie and the team at Paperstone.

Reply from Paperstone
Delay in delivery other wise would have given 5 stars for price and quality
Dave

Reply from Paperstone
Excellent customer service and quick delivery. Thank you

Reply from Paperstone
Ordering was easy. Price was ok. Delivery was excellent. I'd recommend Paperstone. Thanks for the great service.

Reply from Paperstone
I received my order very quickly and everything was handled most efficiently. The rubber bands are great and I spoke to one of your stuff about an associated matter, she was able to resolve everything very quickly and without any fuss. Thank you very much.

Reply from Paperstone
Had to replace and old, ageing and peeling office chair for a newly furnished and decorated office/man cave and started looking for something a bit different. After a lot of searching one chair caught my eye, but way more than I was looking to pay (£400+). I then searched for this chair in particular and found it at a better price at Paperstone, so thought I would treat myself. The next day delivery was perfect, ordered Wednesday evening, dispatched Thursday, and arrived safely Friday lunchtime. Easy build and a lovely looking chair, wouldn’t hesitate to use this company again!!

Reply from Paperstone
Impressed by the price, efficiency, communication regarding keeping me informed at each part of the process and delivery. Thank you

Reply from Paperstone
Very speedy delivery and goods in excellent condition

Reply from Paperstone
Very reasonably priced on the item I needed. Delivery very quick also. Would order again. 🙂

Reply from Paperstone

Reply from Paperstone
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