Paradigit Reviews 

3,108
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bout a Cooler master PSU at night and it arrived next day afternoon. Fastest and best online shop experience so far while buying components for my PC build. Much faster than Amazon and other shops,... See more

Rated 5 out of 5 stars

After order, I received from Paradigit an e-mail stating delivery whitin 24hours.Carrier reports to track a package. And then, I heard the carrier ringing the doorbell. It couldn`t be better!.

Company replied

Rated 4 out of 5 stars

I ordered two products which were delivered on separate days by different delivery companies of which the second one (GLS) did not have a track and trace. Because our account showed that both products... See more

Rated 1 out of 5 stars

so... i am a foreigner, i was looking to buy a very expensive GPU... but i needed some clarification... i called customer service... and operator understood everything i said in english but under no c... See more

Company replied

Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronic Spare Parts and Components Store
  5. Electronics Store

Information provided by various external sources

Paradigit is in 2009 voor het vierde jaar op rij door Elsevier Retail uitgeroepen tot beste computerwinkel. Paradigit Computers verkoopt notebooks, desktop computers, computeronderdelen en accessoires in 4 winkels door Nederland.


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(3,108)

138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible first experience

Bought a msi PC case and it was a negative experience.

Delivery: Chose same day delivery option and placed the order at 11:00, but it was delivered next day around 22:30.

CS offered 1,95 refund initially, but upon asking the reason for partial refund, they offered full 4,95 refund.

Product: The pc case came without the official msi seal. It had clear marks of being opened and roughly repacked. Slight traces of paint and screw damages. MISSING COMPONENTS! (Fan spilitters, adapter, cable ties etc), only screws were left in there.. thanks I guess?

First and last purchase from this business when there are more reliable vendors out there.

Order nr. VOR24104126

November 22, 2024
Unprompted review
Paradigit logo

Reply from Paradigit

Hello Junaid Khowaja.
Thank you for your message and feedback.
We’re sorry to hear that your order was not delivered on the same day. At the moment, it is extremely busy for both us and the carriers due to the Black Friday period.
I see in our system that my colleague has already processed the request to refund the €4.95. This amount should be refunded to your account shortly, if it hasn’t been already.

You purchased a product from our outlet, which means these items have been previously sold and, in many cases, used. Minor cosmetic damages can occur in some cases.
If there are any missing parts that should have been included, this is, of course, not our intention.

You always have the option to return your order within 14 days of purchase, provided it is a consumer purchase.

If you have any questions or if there’s anything else we can assist you with, feel free to send us a message, and we’ll be happy to help.

Kind regards,
Rob
Team Paradigit

Rated 4 out of 5 stars

Two products with different deliveries

I ordered two products which were delivered on separate days by different delivery companies of which the second one (GLS) did not have a track and trace. Because our account showed that both products were delivered while the 2nd product had not been delivered and I had no possibility to track it it was quite confusing. I sent a WA to Paradigt and they helped me out and explained it.

October 22, 2024
Unprompted review
Rated 1 out of 5 stars

Shady business

Placed an order for a gpu /690, the ordered was cancelled without any contact and was told because I used revolut that the order was declined?

Complete bulls**t as they took the money from my card,cancelled the order and put the same gpu back on their page for 800 euro,

Complete scam artists,would never buy from them again,go to caseking.de for a good merchant

October 12, 2024
Unprompted review
Paradigit logo

Reply from Paradigit

Hey Kristian,

Thank you for sharing your feedback. I’ve looked into your order, and the reason it was cancelled was due to a payment verification error. While the payment was initially processed, it did not pass our verification checks, which led to the order being cancelled. We apologize for any confusion this may have caused.

If you have any further questions or would like assistance, please feel free to reach out. We value your feedback and will take it into account to improve our processes.

Kind regards
Team Paradigit

Rated 4 out of 5 stars

good products and prices

Prices are good, delivery mostly on time. (If there not on time it's 99% the fault of the delivery company.) Productsare good. The only negative point is that they don't have a store in our city anymore. I like to see and feel Products before buying.

September 12, 2024
Unprompted review
Rated 3 out of 5 stars

Outlet product, second-hand.

Ordered a outlet product that was clearly a second-hand product. Customer service told me that it can happen that a product has some signs of use though on their website stood that all outlet products are as good as new, this was clearly not the case. But after i send it retour i received a full refund.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

This was the second time I ordered…

This was the second time I ordered something from paradigit. The first time was 7 years ago when I bought a desktop which paradigit assembled. And it has worked great all that time. It is now used by my daughter. But since I needed a little bit more power I bought a gaming laptop this second time. Delivery was very quick both times and it was easy to keep track of the progress. If you are looking for a desktop or laptop, or just spare components. Look no further. Paradigit is where you need to go.

May 12, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look