Paramountzone Reviews 8

TrustScore 2.5 out of 5

2.3

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Company details

  1. Toy Store
  2. Children's Toys Store
  3. Gift Shop

Information provided by various external sources

Fun Christmas Gifts, gadgets, toys, gift ideas...The ultimate UK online shop for all the latest Christmas presents, gadgets, gift ideas, boys toys, games, gifts, lifestyle stuff, birthday presents and much more.....super fast UK delivery...


Contact info

2.3

Poor

TrustScore 2.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fabulous customer services!

Bought an ice maker from Think Gizmo in February which has been excellent. Unfortunately my husband lost the small drain plug that sits under a cap which meant there was a small leak. I wrote to customer services to see if I could buy a replacement and they have sent me a replacement completely free of charge! Great machine and fabulous customer services, thank you.

December 4, 2019
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Bought 3 photo frame clocks from UK ThinkGizmo, associated with Paramountzone, and though unused for 3 years when we went to open them recently NONE worked. We informed them and they wrote back saying the clocks are outside their guarantee period but not bothering to state what this period is! and not offering anything at all, no investigation, no partial refund, no credit note (not that I'd want any more to do with them!). The Sale of Goods Act states a 6 year period for faulty goods but as it also says that as we bought them before the law was changed it would be down to us to prove they were faulty for which we would need a report from some repair place (which would probably cost more than the goods) we are stuck. Not the sort of response you would expect from a reputable trader!!!

December 1, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!

Reported a fault with my 18-month old iRoboVac. Paramount emailed me a free mailing label, I returned the Vac and a week later a brand new free replacement arrived. No quibbles, just fantastic service. Couldn't be more impressed.

October 12, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered an ice maker and got some really great assistance sorting the shipment which was by no means straightforward! Helen was extremely helpful!

September 21, 2011
Unprompted review
Rated 5 out of 5 stars

Great Gifts

Bought a remote control helicopter for my brother and arrived next day and was great fun.

March 6, 2011
Unprompted review
Show reviews in all languages. (8 reviews)

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