Booking the delivery was diffcult as on line process wasnt simple... took 4 attempts before finalising the collection..i almost gave up.. However, parcel was collected by DPD, on time from Notts, Tu... See more

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Company details
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Parcel2Go are the UK’s leading courier comparison website. With over 10 years experience, we’re proud to be able to offer all the biggest carriers to help you get your parcel to its destination. With convenient drop off services, express deliveries and even same day services then we can help you with all your delivery needs; and all for a price you’ll absolutely love!
Written by the company
- BRINGING YOU THE CHEAPEST SERVICES POSSIBLE!
- Here at Parcel2Go we understand how much high delivery costs can affect everyone, from small businesses to private individuals. We constantly work with our couriers to bring you the best possible selection of services at the lowest prices available, meaning P2G can always be your first port of call for all your parcel needs!
- UNBEATABLE CUSTOMER SERVICE!
- Parcel2Go realise that sometimes you may need a helping hand. Whether it’s to change an address, get help booking an order or just want to check the status of your parcel, we offer a free Live Help service through our website to let you speak to an understanding operator in seconds!
- DELIVERING THE WORLD!
- With the ability to deliver to over 220 countries across the globe, Parcel2Go offer great value to a whole host of both European and Worldwide destinations! Offering the biggest services in the market, we offer both express and economy delivery at some truly fantastic prices!
Contact info
Parcel2Go Suite 1A, Parklands, BL6 4SD, Bolton, United Kingdom
- www.parcel2go.com
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Always 0n time
Giving a 1 because there is no zero
Giving a 1 because there is no zero. Posted a parcel to Australia on the 27th March, it still hasn’t arrived. Multiple contacts to customers services just gets glib sporadic replies of no value. Raised a claim which they closed because “someone “had apparently updated the system to show it was at the hub. It’s been at “the hub” on various entries since the 8th of April. Not sure what confidence that’s supposed to instill. Needless to say ..That was over a week ago and any attempts to get an update has been met with stoney silence. The parcel hasn’t moved either. Absolutely beyond poor service!!
Didnt recieved but sayng deliverd
packed well delivered on time.
Item was delivered promptly to my safe…
Item was delivered promptly to my safe place .
Paid for next day delivery but it…
Paid for next day delivery but it didn't arrive until the day after it should have. Not good enough.
Good start bad ending.
I ordered an 18oz large glass jar candle from eBay.Courier kept me updated with regular emails on when to expect my delivery and it arrived on time,delivered by a very friendly delivery man.Unfortunately that’s where the good news ends.As I started to unwrap the large amount of bubble wrap I felt something “move” and heard a “chink” and as I slowly pulled back the last sheet I found that the glass jar was completely shattered,with one quite large chunk of broken glass and countless smaller shards and tiny splinters.I took photographs then carefully lifted the box up and put the entire thing in the bin,as it was.Luckily because of the movement and chinking sound I had an idea what had happened so was very careful opening it or I could’ve had a very nasty cut! To be fair to the seller on eBay I contacted them straight away and told them what had happened,complete with photographs,and they were very nice and apologetic (even though it had obviously happened in transit so wasn’t really their fault) and less than 48 hours later I received a full refund so alls well that ends well.
Goods arrived very quickly
Goods arrived very quickly, in good order. Thankyou very much to all involved.
Driver was polite and well mannered
Driver was polite and well mannered. Left parcel at front door after ringing bell.
Rapid delivery of item
Excellent service and great pleasant…
Excellent service and great pleasant courier thanks
If things go smoothly
If things go smoothly - which they should do as all Parcel2go are doing is acting as agents for a large number of carriers things are fine. However if something goes wrong dealing with them can be time consuming, frustrating and almost pointless as resolutions never seem to get finalised. A promised refund of non - required duties, falsely claimed from a customer in the US by Evri has never been returned to me. Parcel2go seem to stagger everything from insurance claims for missing parcels to accepting responsibility as agents when things go wrong to a point where the customer gives up! A recent case was reported to me as "Case closed" when it most certainly hadn't been , at least not to my satisfaction!
Package was delivered safely within the…
Package was delivered safely within the timeframe, excellent service
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