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Parcel2Go Reviews 

206,392
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 44,653 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the speedy and efficient delivery service, often noting that parcels arrive on time or even earlier than expected. People appreciate the clear communication and tracking updates provided throughout the delivery process, which keeps them informed at every stage. The service is described as very easy to use, offering numerous options for couriers and postage, and many consumers have used it repeatedly without disappointment. However, some customers also noted issues with parcels being left in unsafe places or not being received despite delivery notifications. A few other people also felt that the customer service was unhelpful when problems arose, particularly concerning lost parcels or unexpected charges for international shipping.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting timely arrivals and efficient tracking... See more

Service

Reviewers mention positive feedback about service, with many describing it as excellent, polite, and... See more

Product

Users describe positive interactions with product, often noting that items arrived as described and in good... See more

Staff

Customers consistently note positive experiences with staff, highlighting the politeness and friendliness of... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the good quality of items such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love these guys, but they could improve thier website and app usability a little , it can get hard to find the closest available drop off point UNTIL after you book and choose your service. ALso a... See more

Rated 4 out of 5 stars

Found the site easy to use and very clear with its instructions. Only thing I found was I selected print my own label then found my printer wouldn't print. I was then unable to go back and select pr... See more

Rated 4 out of 5 stars

Easy to order and delivered quickly by royal mail parcel post. But as it was a valuable item the insurance cost was much higher than buying direct from royal mail -take note.

Rated 4 out of 5 stars

My only criticism is that the package was delivered by Evri who left it in an unsafe place in full view of passers by. My gate was unlocked and there is a Ring doorbell which was not used to alert m... See more


Company details

  1. Courier Service

Written by the company

Parcel2Go are the UK’s leading courier comparison website. With over 10 years experience, we’re proud to be able to offer all the biggest carriers to help you get your parcel to its destination. With convenient drop off services, express deliveries and even same day services then we can help you with all your delivery needs; and all for a price you’ll absolutely love!

Written by the company

BRINGING YOU THE CHEAPEST SERVICES POSSIBLE!
Here at Parcel2Go we understand how much high delivery costs can affect everyone, from small businesses to private individuals. We constantly work with our couriers to bring you the best possible selection of services at the lowest prices available, meaning P2G can always be your first port of call for all your parcel needs!
UNBEATABLE CUSTOMER SERVICE!
Parcel2Go realise that sometimes you may need a helping hand. Whether it’s to change an address, get help booking an order or just want to check the status of your parcel, we offer a free Live Help service through our website to let you speak to an understanding operator in seconds!
DELIVERING THE WORLD!
With the ability to deliver to over 220 countries across the globe, Parcel2Go offer great value to a whole host of both European and Worldwide destinations! Offering the biggest services in the market, we offer both express and economy delivery at some truly fantastic prices!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

206K reviews

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4.4

All reviews

(206,392)

44,538 reviews in the last 12 months

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Rated 2 out of 5 stars

Delivered but not to a safe/secure location

Parcel was delivered on time and intact, BUT it was left on my doorstep, I live in a old terrace property and the door opens straight onto the street.. althought the courier took a photo of the delivery.. anyone walking by could of picked my shipment up and walked away with it.. please feel free to check this.

July 8, 2026
Rated 1 out of 5 stars

Delivery instructions ignored…

Delivery instructions completely ignored and left out in the open unsecured, company should allow for delivery instructions to be entered manually rather than just preset options that aren’t always applicable.

July 8, 2026

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