CWILL Order Tracking Reviews 

86
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Doenst work for certin couriers and they are not able to customize it

Company replied

Rated 5 out of 5 stars

The support I got from Parcel Panel is awesome. Did a live chat with Elly, who answered my questions with ease and helped sort out a few things. The plugin looks great in my Woocommerce store! An a... See more

Rated 3 out of 5 stars

Normally, I always try to point out positive things about companies as we understand the negative reviews. This app is absolutely best for tracking as compared trackingmore however their counting... See more

Company replied

Rated 5 out of 5 stars

The plugin is beautiful and it's so smooth. Design is flawless. I'm in love of this plugin already and upgraded my plan within few days of using it. The team is super friendly and cooperative. Highl... See more

Company details

  1. e-Commerce Solution Provider
  2. e-Commerce Service
  3. Software Company

Written by the company

CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics.


Contact info

3.5

Average

TrustScore 3.5 out of 5

86 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(86)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Plugin and Equally Excellent…

Excellent Plugin and Equally Excellent Customer Support. The team is always ready to help no matter how big or small the query is. I really like their way of treating a customer each and everytime. Highly recommended to my friends and family who work on websites and require a tracking plugin.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

One of the best apps I'm using period…

One of the best apps I'm using period and with a helpful and supportive team that will solve any problem you face during your E-commerce journey, very special shout-out to Elly one of the best in ParcelPanel 😊

May 21, 2023
Unprompted review
Rated 5 out of 5 stars

ParcelPanel FREE Upgrade with UNLIMITED quota...

ParcelPanel is currently offering a free upgrade for unlimited quota. I thought I was seeing things, so I reached out to their support team via chat and spoke with "Mig." To my surprise, it really was a "free upgrade." If you're on WooCommerce, jump on it now before the offer is gone.

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent support and flawless product

Excellent and flawless product and super quick support from the team always... Contacted the team a couple of times and always received instant support. Can't fault the team and product. Keep it up!

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

The best extension for shipment

When I discovered and installed the first time, as usual I was a little worried about taking the risk of destabilizing and weighing down my shops, in addition to the usual risk of incompatibility. I was amazed at such easy adjustment and such efficient chat support. I had a few questions despite the ease of installation and they answered me immediately and very kindly, in addition to activating my license for free! I highly recommend this extension and this team!

May 18, 2023
Unprompted review

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