This was the first time I ordered here. Especially because of the low price, compared to other providers. That also made me a bit hesitant. But the delivery has been received completely professionally... See more
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Delivery time was ok.The perfume was also ok and original but a bit old,produced 5 years ago.Considering it has been discontinued I guess it's ok but I am not impressed with the persistence of it.
It was my first experience, and I’m very happy for parfumklik still have pillow talk big pallette, everything was perfect. Well protect, always updating about the delivery. 5*
The order was processed smooth. Issey Miyake L'Eau d'Issey Pure Nectar 90ml EDP + 30ml EDP, gift set. But when tried spray on paper I immediately noticed smell significantly "lighter" than the one I s... See more
Company replied
Company details
About Parfum Klik
Written by the company
Sinds 2009 vertrouwd in the beautysector, wij bieden fantastische geuren en beautyproducten aan miljoenen klanten, plus een grote keuze aan cadeau-ideeën voor elke gelegenheid.
Met meer dan 10.000 producten die momenteel beschikbaar zijn en elke dag worden aangevuld, variërend van luxe parfums en aftershaves tot alledaagse cosmetica, huidverzorging, haarverzorging en zonverzorgingsproducten. We hebben alles wat u maar kunt wensen van alle toonaangevende merken.
We bieden onze klanten het hele jaar door geweldige prijzen en service. We bieden loyaliteitspunten en kortingen bij meerdere aankopen, plus nog veel meer. Volg ons op sociale media of meld u aan voor onze nieuwsbrief om op de hoogte te blijven van onze nieuwste aanbiedingen en promoties.
Contact info
United Kingdom
- 020-2624279
- info@parfum-klik.nl
- www.parfum-klik.nl
4.4
Excellent
6K reviews
Asks customers to review
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To be trusted!
Article is exactly what I wanted. Postage is a little slow, but... I've ordered here before and they can be trusted.
Always ok!!!
April 12, 2022
What a quick delivery and product was…
What a quick delivery and product was in excellent condition.
Definitely will be ordering from them again
November 9, 2021
Pulse of the Night hier kunnen krijgen…
Pulse of the Night hier kunnen krijgen terwijl ie overal uitverkocht is. Top!
September 14, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Parfum Klik
Beste S Doran,
Bedankt voor uw review! We zijn blij om te horen dat u tevreden bent met onze service.
Met vriendelijke groet,
Parfum-Klik
Great vendor
Great vendor. Very happy with my purchase and delivery. Will buy from ParfumKlik again and will recommend as well.
July 13, 2021
Fast delivery and a perfect product!
April 20, 2021
Good price, update and shipping
I ordered 2 lipsticks and 1 perfume bottle with affordable price. All information are updated by email and good shipping time, overall very satisfied with the purchase.
April 6, 2021
Falsely claiming to have sent replacement product!
One item each out of 2 different orders, that were placed within a short period of time of each other, were never delivered. Also, in one of these shipments one perfume was damaged upon delivery. Parfume-klik.dk acknowledged that the cheaper item (nail polish) had not been packed from their stock and promised to resend ASAP. They also promised that the perfume would be replaced and promised to resend but not until UPON receipt of the damaged perfume to their address. They sent me the nail polish, which I picked up on the same day I shipped the damaged perfume (Jan. 4th, 2021). I tracked the defect perfume which was delivered to them on Jan. 12th, 2021. Now, they are claiming that they sent both items simultaneously in the same tiny package, which could in no way hold a large perfume bottle. I feel extremely disappointed as I have been a customer for years. I am in disbelief that they are cheating me out of my resources, both time and money.
UPDATE: Within the hour of my review, I was offered money back for the damaged item. However, they will not tell me why they are refunding me the amount I paid less DKK 0,01. I am wondering if I, in fact, will ever see my money back.
February 8, 2021
Unprompted review
Reply from Parfum Klik
You have not left an order number so we can identify and investigate - please email on info@parfume-klik.dk
Perfume purchase=Hostage situation
//They literally turned the perfume purchase into a hostage situation and asked for passport/ID, date of birth and place of birth etc.//
Yup that's right, they asked for my personal data and passport/ID to deliver some stupid perfumes (2 in total worth 128 EUR i already paid for).
As a person with a functional brain, I asked to cancel the order and revert the payment. easy, right?
Wrong!!
they had the nerve to ask for my d.o.b and place of birth to make the REFUND.
The reason: They said security reasons and quoted AML / CTF (anti-money laundring/counter terror financing to be exact) when i insisted.
Are you freaking kidding me?
Was anybody else checked? what is the criteria for this? is it my arabic name?
(I have a good mind to consult my lawyer friends and see what can be done about this.)
Anyway, after contacting my bank, the company, their payment provider, ACM consuwijzer and several mails and calls (and 1 month) i got my money back.
PS:I used iDeal payment through ING bank account and NL delivery address incase you were wondering.
November 19, 2020
Unprompted review
Reply from Parfum Klik
I am sorry for your experience, the information was requested by the payment provider, I see you have contacted the payment provider as per your message above.
Very fast delivery
February 11, 2020
Unprompted review
Terrible experience
Terrible experience! I ordered perfume, did not get any tracking information. When my parcel was not delivered for Sintaklaas (it was a present for someone!) they did not give any support! Offered me to go around the street to ask for my parcel. When I finally got it at the end of the month and wanted to return, turned out that my return would cost as much as 15% of the price of the product I’ve ordered! Consider that delivery which took a month was not free! Worst online shop ever!
December 17, 2019
Unprompted review
Reply from Parfum Klik
Hi Ksenia, the Tracking code is sent out as soon as we dispatch a parcel, this message may have ended up in your spam folder. If you need help acquiring this code our customer service team can provide it to you. According to Track & Trace your parcel was delivered to your address on the estimated delivery date.
No info about the delivery
No info about the delivery, return costs are for the account of the client, very bad customer service. Do not recommend
December 11, 2019
Unprompted review
Reply from Parfum Klik
Thank you for your review Agnieszka. We do send out Track & Trace codes, it might have ended up in your spam folder if you have not received it. Our customer service team is always able to provide you with this code if you have not received this message.
Our Terms & Conditions state that we are only able to pay for returns when the item you have received is faulty, broken or damaged, which was not the case.
Excellent service!!!
October 31, 2019
Unprompted review
Once again happy with my purchase
Once again happy with my purchase. Good prices and decent delivery time.
September 24, 2019
Unprompted review
Top!
Top! I got what I have been looking for in a very long time, in a very short time. Thanks.
September 10, 2019
Unprompted review
Easy ordering process and fast…
Easy ordering process and fast efficient delivery. Package arrived perfectly intact.
May 13, 2019
Unprompted review
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