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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting that the fragrances are authentic and long-lasting. Many appreciate the subscription model as an excellent way to discover new scents and enjoy a variety of perfumes without committing to full-sized bottles. The service is frequently described as top-notch, with efficient delivery and helpful customer support, even when issues like lost shipments arise. However, some customers were not happy with the quality of certain products, reporting that some fragrances smelled like alcohol or were perceived as low-quality "dupes" compared to original perfumes. A few people also experienced issues with slow deliveries or packages being sent to incorrect addresses, leading to dissatisfaction with the service.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the high quality and authenticity of... See more

Subscription

Clients share positive opinions on subscription, with many long-term subscribers expressing delight in... See more

Delivery service

Users describe positive interactions with delivery service. Customers appreciate that lost items, like... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of fragrances, noting... See more

Service

Customers consistently note positive experiences with service. Many reviewers express satisfaction,... See more

Based on these reviews

Rated 5 out of 5 stars

I have been a member for a couple of years now. I can honestly say I’m not disappointed and look forward to my monthly subscription! I always get comments on certain fragrances and always recommend t... See more

Company replied

Rated 5 out of 5 stars

Best way I have found to discover new scents. I'm a commitment-phobe, who is always searching for the perfect perfume, and parfumado is just brilliant for that. If you do find your match, you can purc... See more

Rated 5 out of 5 stars

Updated Review: I would like to update my previous review. After sharing my concerns, Parfumado took my feedback very seriously and responded promptly. They offered a solution and sent me... See more

Company replied

Rated 5 out of 5 stars

I got the subscription as a gift in December and since then I’ve been receiving my monthly perfumes. This month there was a delay and I sent an email to the parfumado team, and within minutes I g... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service, using them for few years already and never had any issues - when couple of times post lost my parcels, they replaced no questions asked.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fun!

Fun! Cute! Easy!

March 23, 2026
Unprompted review
Parfumado logo

Reply from Parfumado

Hi Frederique,
Dankjewel voor je leuke review! Fijn dat je het zo fun, cute en easy vindt. 🩵
Liefs, Team Parfumado

Rated 5 out of 5 stars

Long term Parfumado subscriber here

Long term Parfumado subscriber here. Its great value, easy to use and has opened up lots of new brands to me! Their customer service has been amazing. The postal service lost my perfume one month and this was replaced without question. Top Notch company!

March 22, 2026
Unprompted review
Parfumado logo

Reply from Parfumado

Hi Anne,
Thank you for your lovely review. So great to hear you’ve been with us for a while and that you’re discovering new brands along the way.

Also really nice to hear our customer service made a difference when something went wrong. That’s exactly how it should feel. 🩵
Liefs, Team Parfumado

Rated 5 out of 5 stars

Love Parfumado

Love Parfumado! Been a loyal customer for over 3 years now and will continue. Really enjoy my new fragrances every month. Always high quality and match my tastes.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect for perfume lovers

Best way I have found to discover new scents. I'm a commitment-phobe, who is always searching for the perfect perfume, and parfumado is just brilliant for that. If you do find your match, you can purchase through the site; but if, like me, you prefer to play the field, parfumado is ideal -- a new scent every month, from what seems like a limitless selection. (And, should you hit saturation point, you can hit pause for up to three months.)

March 19, 2026
Unprompted review
Rated 4 out of 5 stars

Simple, easy & comprehensive

The site is
* clear
* easy
* price to be discussed

March 19, 2026
Unprompted review
Parfumado logo

Reply from Parfumado

Hi parfumliefhebber,
Thank you for your review. Great to hear that the site feels clear and easy to use. We also appreciate your note on the pricing, that’s valuable feedback for us. 🩵
Liefs, Team Parfumado

Rated 3 out of 5 stars

Wonderful idea, terrible execution

The website is terrible, the deliveries are slow, but the idea and presentation is phenomenal.
The website almost always breaks when trying to add perfumes that the company deems "expensive", masking it terribly by quickly flashing the whole page before going to a 404 screen.
The deliveries are slow and often end up send to the wrong places. Ive had 3 out of 9 perfumes send to the wrong address, with 2 of said 3 going missing and therefore not recieving them.

March 19, 2026
Unprompted review
Parfumado logo

Reply from Parfumado

Hi Daniel,

Thank you for taking the time to share your experience.
We’re sorry to hear that the website and deliveries haven’t been completely smooth. We understand how frustrating it can be, especially when a perfume is sent to the wrong address or goes missing.

We’re glad to hear that you enjoy the concept and presentation of our perfumes. That really means a lot to us!

We’d love to get in touch personally to see how we can improve your experience and make sure your future orders go more smoothly.

Love,

Team Parfumado

Rated 5 out of 5 stars

I didn’t expect to fall this hard for…

I didn’t expect to fall this hard for Parfumado, but here we are. Every month feels like opening a little box of excitement — a new scent, a new mood, a new version of me. It’s honestly changed the way I experience fragrance. Instead of committing to one perfume, I get to explore, experiment, and surprise myself.

Some scents I instantly adore, others grow on me, but that’s part of the magic. It’s like a journey through memories and emotions I didn’t even know a fragrance could unlock. And the convenience? Unmatched. Beautifully packaged, perfectly sized, and always something to look forward to.

If you love discovering new perfumes or just want to elevate your everyday vibe, I can’t recommend Parfumado enough. It’s not just a subscription — it’s a monthly moment of joy 🤍

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

I have only had an amazing experience…

I have only had an amazing experience with Parfumado. I've recommended it to many and will continue to. If you want a fun way to bring new perfumes into your life, this is really it. The customer service is also really helpful. 5 stars!

March 18, 2026
Unprompted review

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