Ridiculous customer service as the… Ridiculous customer service as the people sitting behind the phone doesn't pick up and if by mistake they pickup then they dont know what the hell they are talking... See more
Company replied

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Ridiculous customer service as the… Ridiculous customer service as the people sitting behind the phone doesn't pick up and if by mistake they pickup then they dont know what the hell they are talking... See more
Company replied
I placed an order, and was advised of a delivery date, so waited. I then came on here to check the reviews, and started to worry as there are a lot of 1 star reviews. My product arrived 1 day after... See more
I really like this company! I ordered my first perfume with them, which was Nivea Perfume 100ml, firsty the price-good price for good product, definitely worth it, secondly delivery, they sent my pro... See more
Was missing a rebate coupon because it was delayed. I had to place my order without it in order to receive the parcel in time for when I needed it. I contacted support afterwards, and they quickly... See more
Company replied
Velkommen til parfumdreams – WHERE BEAUTY COMES TRUE. Hos os handler alt om dig – dit look, din stil og dine øjeblikke med selvforkælelse. Siden 2004 har vores online shop forbundet skønhedsentusiaster i 15 lande og bragt inspiration, trends og favoritprodukter direkte hjem til dig. Siden 2018 har vi desuden været stolte af at være en del af DOUGLAS-familien. Vores mission er klar: vi bringer skønhed ind i din hverdag. At føle sig smuk og godt tilpas bør ikke være en luksus eller et privilegium, men et dagligt øjeblik af egenomsorg, som du kan nyde uden kompromiser. Og fordi skønhed er lige så individuel som mennesker, fejrer vi denne mangfoldighed hver eneste dag. Måske betyder skønhed for dig en naturlig eller markant makeup, en plejerutine for hud og hår, eller en duft, der fremhæver din personlighed – uanset hvordan du definerer skønhed, står vi klar med passion og ekspertise. Leder du efter inspiration til din self-care rutine, vil du opdage nye trendprodukter eller fylde dine daglige favoritter op inden for makeup, parfume og pleje – og samtidig sikre dig den bedste pris? Så er parfumdreams det helt rigtige sted for dig! I vores shop finder du mere end 600 skønhedsmærker såsom Prada, Montale, Lancôme, Armani, Kérastase, Shiseido og Yves Saint Laurent, med et stort udvalg af produkter – fra elskede klassikere og populære nyheder til eksklusive nichedufte. Hos os finder du alt, hvad du behøver til dit look og dine personlige velvære-ritualer – til fair priser og med en service, du kan stole på. Vi ønsker dig rigtig god fornøjelse med at opdage og shoppe hos os!
Ferdinand-Braun-Str. 28/3, 74074, Heilbronn, Germany
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The absolute worst place I ever bought online!! 1 star It's too much, -1 it doesnt exist?
They took money for my order once (which means that I paid for the products) and reserved the same amount again, one more time I mean, isn't it incredible?
I tried to call them all week, email them... It doesnt help, they still have my money, I cant use them!
I will NEVER buy from this place again nor recommend it! No way!

Reply from parfumdreams
Cheap product quickly delivered for free. Can I ask for more?
I will never order anything from them again. Claimed everything was in stock while ordering. 5days later I was notified there will be a delay as 1 item was not available. I had over 800 dkk worth of items. I asked them to ship the rest and the remaining item later (the amount does qualify for 2x free shipping). They refused. Had to cancel as it was a birthday gift. Shame on me thinking 2 weeks would be enough time to deliver.
Dont use the shop - they dont have the stock but they whitdrawn the money from your account anyway.They did it with my order.
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