Parkers Caversham Reviews 

46
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Well done to the whole of the Parkers team for making a very complicated, drawn out sale bearable. In particular the post sale service provided by Bernadette was impeccable! She provided up to the min... See more

Rated 5 out of 5 stars

We would highly recommend Bernadette and the team at Parker’s Caversham. Bernadette was incredibly helpful, friendly, and professional throughout the sale of our house. Her communication was excel... See more

Rated 5 out of 5 stars

What a fantastic team in Caversham. Very friendly & approachable. Nothing was too much trouble. Alex has been amazing and has kept us informed & updated throughout the whole process along with Fiona.... See more

Rated 5 out of 5 stars

I've just sold two properties as an executor through the Swindon branch. Throughout the process they were efficient and helpful and achieved fair prices for the properties. They helped negotiate with... See more

Company details

  1. Real Estate Agency

Written by the company

Established in 1948, today Parkers are a dominant force in the South of England with a network of offices stretching throughout Berkshire, Hampshire, Gloucestershire and Wiltshire. Over the past 50-plus years, Parkers has selectively expanded from its original base in Gloucester always with an eye to providing customers the service they want wherever they have opened new branches. Parkers prides itself on being a market leader within many of the areas in which the company operates. It's philosophy of building teams of skillful and highly motivated professionals has ensured that it continues to provide a high level of customer service and satisfaction. In an increasingly competitive world, Parkers maintains a strong presence, placing them in a commanding market position. Parkers are proud of their long established links with other independently operated Estate Agents across the country. These links now total over 300 branches dedicated to providing their customers with the highest levels of service at both local, and national level.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.7

All reviews

(46)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Ruby was very diligent and helpful…

Ruby was very diligent and helpful throughout the process of letting my flat. I had every confidence that she was on top of the detail and she was always organised and responsive. This took a lot of the stress out of the process and allowed me to get it all done in quick time and with no concerns. Really happy.

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

As first time buyers we had no idea…

As first time buyers we had no idea what to expect. From the moment we contacted Parkers about a property that we were keen on, they looked after us.

No request was too much trouble and they made sure that we had all of the information that we needed in a timely fashion. We can't thank Luke, Simon or Mitchel enough for their kindness and professionalism. We would also like to mention Izzy, who was back at base, and who was as helpful as she was cheerful.

Thank you all for making our first time buy a smooth operation. We can hardly believe that from the first viewing to completion only took us 10 weeks!

We highly recommend the Parkers team.

April 4, 2023
Unprompted review
Parkers Caversham logo

Reply from Parkers Caversham

Hello A Porter,

Thank you so much for your kind words. We are so happy to hear that you had such a magnificent experience, and we hope to hear from you again.

Thank you for choosing Parkers and thank you for the five-star review.

Kind Regards,
Parkers

Rated 5 out of 5 stars

A Fantastic First-Time Home Buying Experience with Paula and Parkers!

We recently had the pleasure of working with Paula from Parkers Estate Agents to purchase our first home, and we can't recommend her and the entire team at Parkers enough! From day one, Paula was not only incredibly kind but also quick to respond to any questions or concerns we had.

As a first-time homebuyer, the process can be quite overwhelming, but Paula made sure that we felt supported and informed throughout the entire journey. Her helpful guidance and expert advice made the whole experience much less stressful than we initially anticipated.

Moreover, everyone we interacted with at Parkers was genuinely nice, which made us feel confident and at ease. Their professionalism, combined with their warm and friendly approach, truly sets them apart.

Thank you, Paula and Parkers, for making our first home purchase a truly memorable and positive experience!

April 27, 2023
Unprompted review
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Reply from Parkers Caversham

Paula is a beacon of how to deliver outstanding customer service! There is nothing we love more than helping first-time home buyers collect the keys to their first home - there is no feeling like it!

Thank you for choosing Parkers and thank you for this wonderful five-star review!

Rated 5 out of 5 stars

First time buyers

Recently worked with Paula on the purchase of our first home. She was really friendly and quick to respond to any queries. Damien also was very quick to resolve a slight issue that occurred upon completion. Thanks both again for all your help :)

March 31, 2023
Unprompted review
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Reply from Parkers Caversham

Thank you for the five-star review Caitlyn! We want to provide the best customer service and ensure your homeowner journey is as smooth as it can be! Thanks for choosing Parkers 😎

Rated 5 out of 5 stars

Exceptional Service during the lettings process.

From the beginning of the process, Parkers have been extremely professional in their service. They were quick to respond to my initial request and were always on hand to answer any questions I had about the lettings process.

It has been a very smooth journey from the initial meeting to the point of letting out my property, along with achieving a great outcome. I am especially grateful to Ruby and Jake, based in the Central Reading office, for their support during this time. I can highly reccomend them.

April 13, 2023
Unprompted review
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Reply from Parkers Caversham

Thank you for the five-star review Alex! Our lettings team aim to provide the best customer service and make your journey as a landlord as smooth and enjoyable as possible :)

Rated 5 out of 5 stars

Great service

Great all round service provided when letting and managing our properties.

March 7, 2023
Unprompted review
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Reply from Parkers Caversham

Thank you for the wonderful five-star review Donna! Our team believe in delivering the best customer service and making your landlord journey as enjoyable as possible! Thank you again for choosing Parkers. 🤩

Rated 5 out of 5 stars

Great service from the team in…

Great service from the team in Caversham. What was a difficult process selling my late parents property was made so much easier with what was a stress free & seamless process. Would highly recommend.

February 11, 2023
Unprompted review
Parkers Caversham logo

Reply from Parkers Caversham

Thank you so much for taking the time to write such a wonderful review! We are thrilled to hear that our team in Caversham provided you with great service during the difficult process of selling your late parents' property. We understand that this can be a stressful and emotional time, and we are glad that we could make the process easier and as stress free as possible!

Rated 1 out of 5 stars

truely awful nasty peop;e

August 8, 2022
Unprompted review
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Reply from Parkers Caversham

Hello Ailsa, we are sorry to learn that you were not satisfied with the service provided by a Parker's office. To help us further our investigation, would you please email us your contact information and the name of the branch?

Email: social.media@parkersproperties.co.uk

Rated 1 out of 5 stars

Not to be trusted. They lack transparency and implement unusal tactis

They advertised a house for sale together with another company. We had a viewing and placed an offer.

We found it was sold some months before for a lower price. It was bought with cash as part of a scheme.

They kept us lying that the house was not sold months before, but the other company told us it was.

They told us to wait for a response on the offer, and their response after a week of waiting was that it was sold by the other company.

They could have spared the entire process from the beginning but they love wasting your time and lying about the process.

I highly recommend avoiding them for lack of transparency and the unusual tactics involved in their process.

August 4, 2022
Unprompted review
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Reply from Parkers Caversham

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.

We would like the opportunity to investigate your feedback further.

Please could you contact us with the name of the branch / location you have been dealing with: social.media@parkersproperties.co.uk

Rated 5 out of 5 stars

Rob Penford and his team from Parkers…

Rob Penford and his team from Parkers in Caversham, were wonderful. I had no experience of selling a house and buying another for 50 years so I really had to be led through the whole process which they did. They were sympathetic, kind and at all times courteous and professional. They were of more assistance to me than my solicitor and I willingly give them a 5* rating.

July 30, 2022
Unprompted review
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Reply from Parkers Caversham

Thank you for the excellent five-star review, Jackie! ⭐️⭐️⭐️⭐️⭐️

No matter the circumstance, our team is always on hand to help our customers not only have as stress-free an experience as possible but also enjoy moving home. Thank you again for choosing and trusting Rob and Parkers!

Rated 5 out of 5 stars

My completion.....

I have completed on my property today through the Caversham office and can only sing the praises of Rob Penford who dealt with this very difficult transaction in a very proffesional way.Rob was my point of contact but the other staff in the office were always helpful and friendly.
Well done to you all and would not hesitate in recommending you. A very happy purchaser!

July 22, 2022
Unprompted review
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Reply from Parkers Caversham

It is fantastic that you enjoyed your experience with Rob and the team. We understand that customer service is bolstered by a team's ability to deliver excellent communication - and our team are always on the other end of the phone to assist.

Thank you for the excellent five-star review, Janet, and for choosing Parkers! ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

I just wanted to say ED has help us a…

I just wanted to say ED has help us a when searching for our buy to let.
He was excellent well Informed about everything.
We highly recommend Parkers and Ed to anyone and we will use it again.

July 21, 2022
Unprompted review
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Reply from Parkers Caversham

Thank you for the five-star review, Alex! Since joining the team, Ed has been an incredible team member and has already helped many find their first home, second home or new home!

Rated 5 out of 5 stars

Parkers Estate Agents Caversham

I must commend the professionalism and dedication demonstrated by Rob Penford and the Team at Parkers Caversham. My sale had numerous unforseen setbacks and difficulties yet Rob helped me every step... Indeed going the extra miles for a Customer
Many Thanks

July 21, 2022
Unprompted review
Parkers Caversham logo

Reply from Parkers Caversham

Our entire team understand that customer service is vital and that when you choose an estate agent to represent your home, you are choosing to trust them with one of your most valuable possessions.

Thank you for choosing Parkers, and thank you for the five-star review!

Rated 5 out of 5 stars

A professional, friendly, experienced local estate agent.

I found Rob Penford and the Caversham Parker's office to be very professional, courteous and helpful throughout the sale of my parents house. Right from the start when Rob first visited the house, my family and I felt comfortable with him. His perception of the house was not only kind, but sensitive at a very difficult time for us. His knowledge and experience of the housing market was very evident. The video and write up was undertaken promptly and presented the house and it's capabilities well. Rob understood the type of buyer we were looking for, someone to love our family home of over 54 years and I am pleased to say, it is exactly that type of buyer we sold to. Throughout the process Rob and Harry were very communicative and helpful. I really would recommend Parker's Caversham to anyone looking for a local estate agent!

July 20, 2022
Unprompted review
Parkers Caversham logo

Reply from Parkers Caversham

Thank you for the five-star review, Susan! ⭐️⭐️⭐️⭐️⭐️

Rob is a champion ambassador for not only Parkers but the entire industry. Rob understands what buyers are looking for in their new home; it is incredible to hear that you enjoyed working with the team. We hope you enjoy your new home.

Thank you again for entrusting us with your home!

Rated 5 out of 5 stars

Excellent

Cannot speak highly enough of Rob and the team: patient, friendly and always ready to provide wise advice and counsel. Thoroughly recommend.

June 29, 2022
Unprompted review
Parkers Caversham logo

Reply from Parkers Caversham

Thank you so much for these lovely words. We are so happy to hear that you had such a wonderful experience, and we hope to hear from you again.

Kind Regards,
Parkers Properties

Rated 5 out of 5 stars

Rob and his team run a very slick…

Rob and his team run a very slick operation: approachable, reliable, punctual, knowledgeable and trustworthy.

June 28, 2022
Unprompted review
Parkers Caversham logo

Reply from Parkers Caversham

Thank you for the five-star review Neil! ⭐️⭐️⭐️⭐️⭐️

We believe in providing the best customer service to all of our customers. This means delivering consistently insightful and friendly communication through phone, email and face-to-face! 💛

Thank you for choosing Parkers and we hope your enjoy your new home.

Rated 1 out of 5 stars

Constantly sending unsolicited spam emails. Shall report to ICO.

Constantly sending spam emails despite repeated unsubscribe requests and didn't sign up in the first place, I live 160 miles away so clearly very poorly targeted email campaign using bought in lists rather than opt-in. Next step, report to ICO.

May 16, 2022
Unprompted review
Parkers Caversham logo

Reply from Parkers Caversham

Hello Jayson,

We are sorry to hear that you are still receiving these emails, please could you forward one of them to social.media@parkersproperties.co.uk so that we can investigate this for you?

Rated 5 out of 5 stars

Rob Penford has earned 5 Stars with ease

Rob Penford sold our house in Sonning Common in April this year. Being an unusual property, this was no mean feat!
We had valuations from other agents, but with Robs experience and enthusiasm, he saw though our properties negative points and turned them to our advantage. He came up with a marketing ploy and Parker’s Estate agents in Caversham had potential buyers viewing the property very quickly. Rob would report back to us following each viewing with a comprehensive review and was always available to speak to.
We ended up with a couple of offers, and obviously went with the highest bid. When they withdrew that offer shortly after, he had handled the failed bidder so diplomatically, he was able to bring that offer back to the table.
He dealt with the rest of the process with the same professional approach. Never a straightforward sale, we knew we were in safe hands. Above and beyond his remit, Rob even sent over potential properties for us to buy from other agents!
We cannot recommend Rob highly enough as a hugely professional and accomplished estate agent. Without hesitation, we are giving Rob Penford 5 Stars.
Jilly & Nigel

May 15, 2022
Unprompted review
Parkers Caversham logo

Reply from Parkers Caversham

Hi Jilly & Nigel,

Thank you so much for this wonderful review and the 5 stars!

We are overjoyed to hear about this wonderful experience, and we hope to hear from you again.

Kind Regards,
Parkers Properties

Rated 5 out of 5 stars

Second to None!

Luke has been absolutely fantastic!! His knowledge about the property and the area were brilliant and he was so helpful when it came to the negotiations and getting us the house of our dreams!! Literally can’t thank him enough!

March 11, 2022
Unprompted review
Parkers Caversham logo

Reply from Parkers Caversham

Hi Amy,

Thank you so much for this lovely review. We are so happy to hear you had such a fantastic experience and we hope to hear from you again.

Kind Regards,
Parkers Properties

Rated 5 out of 5 stars

Parkers - Chinnor

Parkers - Chinnor
Charlie is one of the hardest working and polite people i have ever had the oppertunity to meet/work with.
He made the buying of our new house a pleasure and chased every last detail on our behalf to make the purchase go through sucsessfully.

March 10, 2022
Unprompted review
Parkers Caversham logo

Reply from Parkers Caversham

We are delighted to hear that you had such a great experience, and we hope to hear from you again.

Thank you for choosing Parkers and for your five-star review!

Kind Regards,
Parkers Properties

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