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Parkfield Supplies Reviews 1,171

•
TrustScore 4.5 out of 5

4.4

Cell Phone Accessory Store
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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and reasonable pricing. Many found the products to be exactly as expected, often exceeding their visual appeal in person. The items are described as well-made, durable, and offering good protection, with features like secure clasps and convenient designs being particularly appreciated. However, some people mentioned issues with delivery times, with several experiencing delays or non-functional tracking numbers. A few customers also received incorrect items or found the product quality to be lower than anticipated, describing some materials as cheap plastic. There were also concerns about the origin of products, with some reviewers feeling misled about items being shipped directly from China rather than the UK.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with their... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with the products... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and fast... See more

Order

People report ambiguous experiences with order, with some customers finding the ordering process easy, the... See more

Price

Consumers find price to be positive, with many reviewers stating that the prices are fair, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication throughout, and the product (woven strap for pixel watch) is just what I needed! Ordinary straps cause eczema around my wrist, but the breathability of this product has returned... See more

Rated 5 out of 5 stars

This is my frst time getting ,a case from parkfield supplier ,i purchased it is gift to my wife and 100% satisfied. I was order rong size but they change right size with out return wrong c... See more

Rated 5 out of 5 stars

I received my item (a rose gold watch magnetic watch strap for my samsung watch 4) as promised and it looks even better in person. It took about 7 days to arrive which was ok. The tracking number neve... See more

Rated 5 out of 5 stars

I was informed all the time about the status of my order. The procuct is exactly that what I have expected. Very good quality of my cross body I phone cover bag.

Company details

  1. Cell Phone Accessory Store

Written by the company

A carefully curated selection of bands, cases and accessories for your Apple Watch, Airpods, iPhone or Samsung device

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 41% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great phone case

Great phone case! Love the quality of it and the cost was very reasonable. Highly recommend this site. Shipping was spot as well!

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

The product is great

The product is great. There was a little miscommunication about the tracking number and shipment but I'm happy to say that customer service responded immediately and effectively.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

I needed a new phone case

I ordered a phone case to replace my old one. It showed up in a few days and it fit perfectly. No hassles at all. I was happy with the service so I bought one for my wife's phone. She needed an upgrade too.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service and can't even tell…

Terrible service and can't even tell you the quality of the product because it still has not arrived and I ordered it almost a month ago...I will never order form this company again

November 19, 2025
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

We’re very sorry for the delay and the frustration this caused, especially during such a busy time of year.

I've looked into this and can see that the order was delivered well outside our usual delivery timeframe

We understand how disappointing this is and apologise that the experience fell short of expectations.

We have contacted you to make this right but have no received any response. If there’s anything further we can help with, please contact our support team and we’ll be happy to assist.

hello@parkfieldsupplies.com

Thanks
Sara

Rated 1 out of 5 stars

Waiting for 2 weeks and still no update…

Waiting for 2 weeks and still no update about my order...

December 24, 2025
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

As no order number or contact details were provided with the review, we’re unable to locate your order.

We requested further information via Trustpilot so we could investigate, but you did not respond.

If you have an active order and are experiencing an issue, please contact our support team directly with your order details so we can look into this and assist you promptly.

hello@parkfieldsupplies.com

Thanks
Sara

Rated 2 out of 5 stars

A case for a S25

A case for a S25. Just the design I wanted with a card holder and kick stand. Unfortunately the case is made out of very cheap low quality brittle plastic. I would have paid more for quality materials, but now feel as if I completely over paid for cheap plastic. Such a shame and wasted opportunity.

December 10, 2025
Unprompted review
Rated 3 out of 5 stars

I purchased the Shockproof Wallet Case…

-UPDATE-
12/17/2025) I am updating the below review because while it is still true what is typed below....they do have amazing customer service..every time I reach out to them to let them know their product has broken they ship out a new product free of charge. They have done this twice now. Ive updated my review from a 1 star to a 3 star because the product seems to be fragile and not long lasting but they will replace it everytime so that is nice of them to do. I do appreciate that at least. Please note My experience with this company is the Shockproof Wallet Case for the Samsung Galaxy S only. Ive purchased no other products for this company.

-update END-

I purchased the Shockproof Wallet Case for the Samsung Galaxy S on in February 2025. I purchased four of them. I purchased them in batches of four because I know the hinge on the flap that keeps your cards in will break. 10 months from the date of purchase the hinge broke. I am sick of the low quality of this company's products. Clearly their products are cheaply designed (plastic not metal) and are designed to break to encourage repeat buying. Do not buy from this company.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Item hasn't been shipped yet after 9…

Item hasn't been shipped yet after 9 days. I ordered a present for my niece. Purchased the order almost 2 weeks in advance. Today is the 9th day since I placed my order. Tracking shows that it hasn't been shipped yet. Feels bad, I am not happy. Sunday is the birthday and I am afraid that I need to go without a present.

I do get that shipments can be delayed, but come on, 9 days and not even shipping it... poor service.

November 19, 2025
Unprompted review
Rated 4 out of 5 stars

Watch Strap

Updated review: I purchased a watch strap from Parkfield Supplies. I wasn't happy with the quality. They communicated promptly and kindly offered me an immediate refund.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

I received my item (a rose gold watch…

I received my item (a rose gold watch magnetic watch strap for my samsung watch 4) as promised and it looks even better in person. It took about 7 days to arrive which was ok. The tracking number never worked for me but I received my item so its all good.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

This is my frst time getting ,a case…

This is my frst time getting ,a case from parkfield supplier ,i purchased it is gift to my wife and 100% satisfied. I was order rong size but they change right size with out return wrong case .the customer sport
they have..
፦customer handling
፦solve problems
፦time management
፦product quality
፦reasonable price
፦save delivery system
so parkfield they follow all this ,i wont to recommend to my family and frends
i wont to give you excellent and 5/5
Thank you sara...

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

I made the mistake of ordering from…

I made the mistake of ordering from this company.
They lie about having the products in stock and give you a fake tracking number.
Trying to get an honest answer from then is impossible.
I wish there was a way to have them shutdown for un fair practices.

July 3, 2025
Unprompted review

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