Parkfield Supplies Reviews 1,173

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and reasonable pricing. Many found the products to be exactly as expected, often exceeding their visual appeal in person. The items are described as well-made, durable, and offering good protection, with features like secure clasps and convenient designs being particularly appreciated. However, some people mentioned issues with delivery times, with several experiencing delays or non-functional tracking numbers. A few customers also received incorrect items or found the product quality to be lower than anticipated, describing some materials as cheap plastic. There were also concerns about the origin of products, with some reviewers feeling misled about items being shipped directly from China rather than the UK.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with their... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with the products... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and fast... See more

Order

People report ambiguous experiences with order, with some customers finding the ordering process easy, the... See more

Price

Consumers find price to be positive, with many reviewers stating that the prices are fair, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication throughout, and the product (woven strap for pixel watch) is just what I needed! Ordinary straps cause eczema around my wrist, but the breathability of this product has returned... See more

Rated 5 out of 5 stars

This is my frst time getting ,a case from parkfield supplier ,i purchased it is gift to my wife and 100% satisfied. I was order rong size but they change right size with out return wrong c... See more

Rated 5 out of 5 stars

I received my item (a rose gold watch magnetic watch strap for my samsung watch 4) as promised and it looks even better in person. It took about 7 days to arrive which was ok. The tracking number neve... See more

Rated 5 out of 5 stars

I was informed all the time about the status of my order. The procuct is exactly that what I have expected. Very good quality of my cross body I phone cover bag.


Company details

  1. Cell Phone Accessory Store

Written by the company

A carefully curated selection of bands, cases and accessories for your Apple Watch, Airpods, iPhone or Samsung device


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

bad product/ delivery took a long time

1st off- updated review- the phone case finger loop on the back has loosened to the point where it has completely broken off. however the drop proof aspect is good- it has protected the phone on 1 significant drop! so, bad quality with a good attribute.
that's worth 1 star! the delivery took a long time. well over a week. 8 business days is what they said- which if you include 4 weekend days having ordering on friday.. basically 2 weeks. product not decent. for the price I would expect faster shipping and exceptional product. 0 stars! if I could would upload picture.

October 23, 2023
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

Thanks for taking the time to share your feedback :)

We've looked into your order and can see that it was delivered in 8 business days, within our stated shipping timeframe.

However, it is usually quicker than that so I can only apologise. We continuously monitor the performance of USPS and do make carrier changes at certain times of the year when necessary

If there's anything else we can do please don't hesitate to reach out :)

Thanks again and have a great day!

Sara

Rated 1 out of 5 stars

DONT BUY FROM THEM

Purchased a phone case 2 months ago and still haven’t arrived. Emailed them multiple times and no progress.

Don’t buy from them

October 18, 2023
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Rob,

Thanks for leaving your review

First of all, please accept my apologies for what happened with your order. You have been refunded in full.

It seems there was a stock error on our fulfilment system so it looked like your order had been shipped out when in fact it hadn't. This happened twice.

It's an unusual and unnaceptable issue that hasn't happened before. We've already made a change to the system to ensure it doesn't happen again

Please accept our apologies once again

If there's anything else we can do for you, please reach out

Thanks!
Sara

Rated 5 out of 5 stars

Awesome Galaxy Phone Case!

Awesome phone case! I got this case two weeks ago because my husband keeps dropping his phone and damaging it. This case protects it in everyway!! Although the phone is fully encased, the front is still very sensitive to touch and works very well. It does make the phone a little bigger and heavier but as it cost $200 to get his phone repaired last time, it's no bother at all. He chose black with the red and loves it! Highly Recommend.

October 11, 2023
Unprompted review
Rated 1 out of 5 stars

Never received my order.

October 7, 2023
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Tess,

Thanks for your review :)

Our customer service team has been in contact with you directly about this issue already, your order has been delivered, and a discount has been applied for the inconvenience.

Please accept my apologies for the late arrival of your package. It did take a lot longer to arrive than we would expect.

If there's anything else you need, please don't hesitate to reach out :)

Thanks!
Sara

Rated 4 out of 5 stars

So far I really like the wallet

So far I really like the wallet. I wish the phone detached for pictures as the wallet can get in the way of the lens if you are not careful. I do like that the cash and wallet side stays shut because of the magnets when using the camera. The other comment I have is don’t order it if you are expecting it quickly, as the phrase “slow boat from china” actually fits here. My order took 3 weeks and the tracking software really didn’t work. Had it not been for the regular updates from Parkfield saying it was on the way, I may have cancelled. But I’m glad I waited as I do like it.

September 26, 2023
Unprompted review
Rated 1 out of 5 stars

Beware

Poor quality phone case. No protection for screen
Made in China. Tried to initiate return process but no reaction from company.
Update 17 Sept.: Refund has now been issued. Thank you.

September 13, 2023
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

Thank you for taking the time to share your feedback. I've looked into this and can see your initial messages were sent to our spam folder which is why it took longer than usual for us to reply, apologies for this.

You did order a case without a screen protector but we do offer models that come with built in screen protectors - I've asked a colleague to send some examples to you, as you may find these are more suitable

If there's anything else we can help you with please contact us :)

Thanks
Sara

Rated 5 out of 5 stars

Great Products and Excellent Customer Service…

Parkfield customer service people were very responsive to my problem attaching my watch to the nylon bands I ordered. They graciously allowed me to exchange the bands I bought for mesh bands that I knew were easy to attach. I love the company's products and the service when I had a problem was outstanding.

September 8, 2023
Unprompted review
Rated 1 out of 5 stars

Took too long to get

Took too long to get. Excellent product.

August 15, 2023
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Gary,

Thanks for leaving your feedback :)

Upon checking your order I can see that it was delivered within the stated timeframe although it did take a few days longer than we would have liked.

I'm glad to hear you like the product but as a gesture of goodwill we've applied a 10% discount to your order

If there's anything else we can do please reach out - hello@parkfieldsupplies.com

Thanks
Sara

Rated 5 out of 5 stars

Fantastic iWatch band!

Great product and was exactly as shown and described. Band is high quality, good weight, well constructed and I was able to remove links with the tools provided. I get so many compliments on how striking my watch is. Love it!

July 16, 2023
Unprompted review

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