Parkivé Reviews 1,048

TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

1K reviews

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Rated 1 out of 5 stars

24 hours free cancelation is a skam

They say that you can cancel your reservation up to 24 hours before the reservation starts but actually they are opened only from 9am to 5pm to receive your cancelation. So if your reservation starts at 8am for example you have to cancel it before 5pm 2 days before so 39 hours before ! Soon they will open 1 hour twice a week to make sure you can't cancel ... Is it very difficult to make a webpage to allow the customer to cancel online ?
I am always amazed by what company are able to invent to screw customers ...

March 20, 2025
Unprompted review
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Reply from Parkivé

Bonjour,

Merci d'avoir donné votre avis.

Nous ne sommes, toutefois, pas sûrs de comprendre votre commentaire.

Tel que mentionné sur votre email de confirmation de réservation, vous aviez tout à fait la possibilité d'annuler votre réservation, 24 heures avant le début de celle-ci, sur votre espace client en ligne https://customer.roosh.online/.

Nous sommes désolés de la confusion.

Cordialement,

L'équipe Parkivé

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