Partridge Homes Estate Agents & Letting Agents Reviews 144

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being extremely approachable, helpful, and professional, often highlighting their personal and caring approach. Many people appreciate the excellent service, noting the efficiency, clear communication, and how the team goes above and beyond to make processes stress-free, whether for buying, selling, or letting properties. The business is frequently described as well-run, with consumers feeling supported and well-informed throughout their interactions. However, some customers were dissatisfied with the communication, citing issues like unreturned calls, ignored emails, and chaotic handling of inquiries. A few other people also felt that the company's tenant vetting process was inadequate, leading to issues with tenant conduct and property maintenance, and were unhappy with the company's response to these situations.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the professional,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness,... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. Some customers found it easy to get in touch via phone or... See more

Based on these reviews

Rated 5 out of 5 stars

As a family run estate agent business we bought and let with them for many years and they are all extremely approachable. I have known Charlotte for at least 40 years and she has never changed with h... See more

Rated 5 out of 5 stars

I have used Partridge for over 15 years, from helping me buy my first rental flat, and finding amazing tenants, to doing it all again with flat number 2..while I was living overseas for 90% of the tim... See more

Rated 5 out of 5 stars

The outstanding transparency and honesty in all aspects of getting my property rented. The whole team were on hand and always ready to help and support me with all my questions as this eas a first tim... See more

Rated 5 out of 5 stars

The business is well run and Paul and the team are very attentive and made my letting of the property stress free and and a quick transaction was completed ,I have used the company again and the pr... See more


Company details

  1. Real Estate Agency
  2. Apartment Rental Agency
  3. Real Estate Agents

Written by the company

Partridge Homes is a multi award winning, family run estate and letting agent in Birmingham and Solihull, specialising in residential sales, lettings, property management and high end relocations across the West Midlands. With over 20 years’ experience and offices covering Shirley, Solihull, Yardley, Sheldon and surrounding areas, we have built a reputation as one of the best estate agents and letting agents in Birmingham and Solihull. Our approach is simple – service first, results driven, and tailored to every individual client. We are widely recognised as the go to letting agents in Solihull and Birmingham for landlords, professional tenants and relocation clients. Our lettings team manages hundreds of properties and is known for achieving strong rental values, minimal void periods and high quality tenant sourcing. We specialise in sports and entertainment relocations and are trusted by professional footballers, athletes, influencers and high profile clients moving into the West Midlands. During the 2025 to 2026 season, we successfully relocated 19 out of 19 Birmingham City Football Club signings, reinforcing our position as a leading relocation agent in the UK. Our core services include: Property valuations in Birmingham and Solihull Residential property sales with expert marketing and negotiation Lettings services for landlords including tenant sourcing and full management Property management for portfolios across Birmingham, Solihull and surrounding areas Corporate and high net worth relocations with a bespoke, discreet service Landlords choose Partridge Homes for our proactive management, strong compliance knowledge and ability to maximise rental returns. Sellers trust us to achieve the best possible price with a hands on, experienced sales team. Tenants benefit from a professional, responsive and well managed service. We are proud to be recognised as multi award winning estate and letting agents in the B90 and B91 postcode areas, consistently delivering outstanding service levels. If you are searching for a trusted estate agent in Solihull, a reliable letting agent in Birmingham, or want to know how much your property is worth, our team is here to help. Contact Partridge Homes today: Solihull Office: 0121 745 2225 Birmingham Office: 0121 742 0404 Email: admin@cpartridge.co.uk Partridge Homes – Award Winning Estate and Letting Agents in Birmingham and Solihull, specialising in property sales, lettings, management and sports and entertainment relocations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

144 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A professional agent with a difference

The business is well run and Paul and the team are very attentive and made my letting of the property stress free and and a quick transaction was completed ,I have used the company again and the process was repeated .
The business is in a propionate location and welcoming for letting and property sales which is why this attracted me in to the premises.

Well done guys keep the good work up.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! From finding my new rental home to booking in a viewing, Alfie has been incredibly helpful throughout the whole process

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Alfie was brilliant from start to…

Alfie was brilliant from start to finish. Booked us in for viewings quickly, answered all our questions and made the whole process really easy. Super friendly and professional throughout

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Family Estate agents

I have used Partridge for over 15 years, from helping me buy my first rental flat, and finding amazing tenants, to doing it all again with flat number 2..while I was living overseas for 90% of the time, the team has given me advice and guidance over the years, massive thanks to Paul, Amy, Tracey and Susan.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Partridge Homes excellent and outstanding service.

The outstanding transparency and honesty in all aspects of getting my property rented. The whole team were on hand and always ready to help and support me with all my questions as this eas a first time for me. I had my property with a different agent for 3 weeks and had no joy but at Partridge, within 2 days of them taking it in, I had 5 viewings made and we had 3 offers made from the one viewing. At times when I needed assistance, they as a familt worked day and night to attend to my needs. I really cannot thank you enough. I would recommend Partridge to anyone who is looking for an honest and professional service.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! The team at Partridge Homes Estate Agents & Letting were professional, responsive, and incredibly helpful throughout the entire process. They made everything smooth and stress-free. Highly recommended! ❤️

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service

After dealing with other local agents who let me down badly. I struggled to find a company who I felt I could trust. I used Partridge Homes last year, and am about to use them again. They offered an excellent, and professional service, from the initial meeting through to the tenants moving in. I would not hesitate to recommend Partridge Homes to people who wanted local trustworthy rental agent.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly friendly and professional…

Incredibly friendly and professional throughout. Communication was clear and helpful at every stage, and I would highly recommend Partridge Homes Estate Agents to anyone searching for their next home, whether renting or putting down long-term roots. A completely fault-free experience.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing , very helpful and supportive , great communication and really helping us find our next home. It's been incredibly stressful experience which Partridge Homes are making so much easier for us, Thank you Paul, we are grateful! 🙏

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Using Partridge Homes has been great

Using Partridge Homes has been great.
I used them to let out my property and they gave me the time, service and reassurance I was looking for. I was fortunate enough to meet some of the family and they are very nice people and a pleasure to work with. No doubt I will be using your services again in the future. Thank you!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Letting

A lovely family business where the customer still matters. We had the choice of 2 good tenant applications and Paul's advices made us make a ery good decision. Paul found us a very good tenant who keeps our property well. We will continue to use Partridge Homes for both sales and lettings.

March 31, 2025
Unprompted review

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