Usually the Order works without any Problem, but sometimes parts are „Skipped“
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Company details
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PartSouq.com Auto Parts Around the World
Contact info
RAS AL KHOR 2 ST 7, BUILDING 7, WH11, 294116, Dubai, U.A.E.
- +97143339111
- info@partsouq.com
- www.partsouq.com
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Hasn’t replied to negative reviews
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Superb service from Partsouq to…
Superb service from Partsouq to Northern Ireland.Ordered parts for my imported JDM Honda Odyssey.Parts all arrived quickly,genuine Honda items and the delivery charges are fine,dependant on the size of the part obviously.All in all a great company to deal with.
Very Good
Best store for land cruiser parts. Quick service original parts.
Excellent on everything
Highly recommend
I’ve been using Partsouq for years now for all my genuine Toyota/Lexus parts. Parts are 100% genuine, prices are much cheaper than my local dealerships, and they are sent very quickly. The parts database is also easy to navigate and find what you need. 100% recommend Partsouq for all your genuine parts.
They really helped me!
Wow. Just wow. They had my hard-to-find transmission parts in stock, sold them to me for a great price AND somehow managed to get them from Dubai to New York State in a week, via FedEx, and and and... the shipping wasn't even very expensive. I'm going to buy from these people from now on.
Request
Hello Team,
Whenever we order, we dont get an email notifying about the item that cant be supplied until its shipped. It would be great if we can get an email as soon as we order so that we can make changes accordingly
Order was processed promptly and Part…
Order was processed promptly and Part was shipped promptly as advised when order was made.
More please
Even though you are on the other side of the world . The customer service has been stellar. The very few problems I have had were not from you . Keep up the good work
Great Service
Regular Customer, qualified parts interpreter,
epc system is great, part number referencing works well, very easy to use and navigate for beginners or experienced users, great pricing and DHL very efficient freight to Australia
Excellent service
Excellent service, ordered two different hoses for my car arrived in less than 10 days each one, because they were impossible to find in any europe reseller or car parts shop thanks
Potential Import Duty Charges Due to Incorrect HS Code Assignment by Partsouq.com
As a customer, you may be charged import duties on items that should not require such fees if the wrong HS code is used by Partsouq.com. I encountered this issue when I purchased rack ends and outer tie rods, which, in my country, should not incur import duties. However, Partsouq.com mistakenly applied an HS code for car body parts, resulting in a 20% import duty, instead of the correct code for steering and steering system components, which would have required 0% duty.
When I raised this issue with both Partsouq.com and the freight company, the freight company informed me that they are not responsible for the HS code, as it is provided by the supplier. They also mentioned that any amendment would require me to pay a fee equivalent to the duty already paid. Partsouq.com, on the other hand, refused to take responsibility, stating that the HS code is system-generated and automatically sent to the freight company, leaving the customer without any input in the process.
Unreliable supply
Even if the part is in stock they dont supply it or not in sufficient numbers. High prices, there are cheaper and far more costumer friendly alternatives, who actually car that you dont have to order and pay twice.
Partsouq is amazing!
Excellent Parts breakdowns and ordering system, quick and prompt postage. Faster and cheaper than going to the dealerships in Australia.
Terrible first experience
i was in a search for a supplier of
oem parts until i found partsouq which had seems to have good reviews. so i ordered fuel filter and thermostat for my old mitsubishi lancer 2006 and
the fuel filter came with large amounts
of ( grease ? ) all around it and a "fix" seems
to take place on the upper part of the filter
the thermostat seems to look ok from the outside
but im not going to take risk with such a careless
treatment of my order. so overall
total waste of money
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