partypoker Reviews 877

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers expressed strong dissatisfaction with the website's functionality, citing frequent lag, disconnections, and an outdated interface. They also reported significant issues with the product, specifically the poker game, which many found to have problematic mechanics, leading to consistent losses and an overall poor user experience. Reviewers frequently mentioned concerns regarding the game's transparency and fairness. Some people also felt that the pricing structure was not justified given the quality of the experience. However, a few other people also felt that the sports betting section offered a positive experience, with some successfully winning money there.

What people talk about most

Website

Clients share negative opinions on the website. Many reviewers describe it as the "worst site by far," with... See more

Product

Reviewers express strong dissatisfaction with the product, particularly highlighting concerns about rigged... See more

Competition

Customers consistently note ambiguous experiences with competition. Many reviewers express frustration,... See more

User experience

Consumers find the user experience to be negative. Many reviewers express frustration with the platform's... See more

Price

Customers had negative experiences with price. Many reviewers feel that the prizes are diluted, with some... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This online poker site is absolutely dissgusting they rttp or rng is rigged very bad is that bad that you can predict next card ... due to low volume the site is about 50% of bots so it's unplayable .... See more

Rated 1 out of 5 stars

Once again go allin with nothing and you will win.Why does this site not address negative reviews just goes to show that party poker knows how horrendous it is any site that doesnt reply to negative r... See more

Rated 1 out of 5 stars

This site is rigged to the highest level, I play many sites and the way the poker is played on this site is ridiculous. Anyone who wants to risk there money you would be very foolish, any other site b... See more


Company details

  1. Betting Agency

Written by the company

Play online poker at PartyPoker.com. You'll find Texas Hold'em, Omaha, Omaha Hi/Lo, 7 Card Stud; 7 Card Stud Hi/Lo. Huge Poker Tournaments and a Free Poker School. Choose the free poker software download or our new no download play in your browser poker game.


Contact info

1.2

Bad

TrustScore 1 out of 5

877 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Attention!

Attention!! Achtung!!

This site is a scam. From the beginning to the end. They take your money, they control the tables and outcomes and then they leach information out of you to get your refund (if you have anything left and want to get out). Never give/disclose these people your bank acct, transit, branch number or swift numbers for a refund. If you want to try this site use visa and make sure you can call visa for a full refund when Ppoker stops contacting you through email. They will if they cannot gain full access to your bank information. Gamble responsibly.

January 16, 2023
Unprompted review
Rated 4 out of 5 stars

I enjoy playing there,deposit and…

I enjoy playing there,deposit and witdrawal are fast and costumer support is great. The only thing that got me to drop 1 star is the software that needs improvement and the trafic that is sometimes low, other than that, its the most reliable and trustworthy site around.

January 17, 2023
Unprompted review
partypoker logo

Reply from partypoker

Many Thanks for your feedback, we're pleased to hear you're enjoying your experience playing with us here at Party Poker.

Please contact us on Twitter so we can work to resolve any issues you have.

Twitter: https://rb.gy/rfssgc

Rated 1 out of 5 stars

A horrible experience

A horrible experience. They lie to you about withdrawals, then want more & more information off you in order to put you off and gamble away your money. A total scam you must avoid. 1 star was too high

January 16, 2023
Unprompted review
Rated 1 out of 5 stars

horrible site

horrible site, trying to talk to customer service is as painful as pulling your teeth out one by one

December 23, 2022
Unprompted review
Rated 1 out of 5 stars

You have rivered me for days

You have rivered me for days . I will never play on your site again. Rivered me every time. River after river. You've killed me,I'm sure you gus are loving it ,huh.Do NOT PLAY THIS APP!!!

January 10, 2023
Unprompted review
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Reply from partypoker

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at PartyPoker. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

Prepaid Mastercard

I got a prepaid Mastercard like i always do from à dépanneur it keep getting décline and they just insiste that it my Bank even wen i told them 10 time its impossible to be my Banks fault it à prepaid Mastercard whit the name fir you on it but Stiller they insist its my bank try harder please

December 28, 2022
Unprompted review
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Reply from partypoker

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us on Twitter so we can work to resolve any issues you have. 

Twitter: https://rb.gy/rfssgc

Rated 1 out of 5 stars

This is a honest review after years and…

This is a honest review after years and years of playing poker..
Please guys read reviews first I can assure you there is no such a thing as random card generator on this site.
SAVE your money save your time and don't deposit even 1$ to this site.its just eating your time it's unplayable the site it's designed to rake you as much as possible so they making a money they don't care about customers they are here just for collecting money.. If u want to play poker go and Play Live don't give them crooks even 20cents.. Its really disgusting in 2022 this fraudulent company still operating

December 29, 2022
Unprompted review
Rated 1 out of 5 stars

I was expecting the welcome bonus and…

I was expecting the welcome bonus and free chips for a promo code. IF YOU WANT YOUR BONUS YOU HAVE TO PUT WORK IN. They gave me nothing. It will involve hours of work and complaining. I cant even get my money back now they want a picture Id and whole pile of crap. Im leaving the money i deposited in there and deleting the account. Thats how much trouble this was. keep my 40 bucks and all the fake bonuses . This site reminds of a drug dealer that used to go to my school at lunch time. He had the whole ripping people off thing figured out to a tee.

December 25, 2022
Unprompted review
partypoker logo

Reply from partypoker

Thank you for your feedback. We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Party Casino. If you can contact us via Twitter, we'll be able to take a look for you and discuss this further.
Twitter: https://rb.gy/rfssgc

Rated 1 out of 5 stars

Crash and burnt

The crashing during tournaments is annoying, log back in tell you tournament ended, (witch it hasn't). Bad beats is a given, its poker. Though I would never play cash games on this site. I'm sure I split the pot with a pair when I had a flush, but whatever. Partypoker off the past was much better than this, but then I played on pc, the app is crap. Just play small tournaments here. Don't gamble real amounts. There is to many unknowns, and trust me I play plenty sites, this joint bugged out on app. Don't risk it. I'm good with the fun tournaments. I'll still play but for fun just. (Partypoker) Send a few ppl to trial a few other sites, you will see the difference yourselfs. I promise.

December 21, 2022
Unprompted review
Rated 1 out of 5 stars

Can’t trust this site

Can’t trust this site.

Trying to withdraw money and they reversed the transaction 4 days later. No message to let me know anything and only after I contacted their team did they tell me they were investigating. I retried withdraw and it’s been another 4 days and nothing.

This seems like they are trying to keep traffic and money on the site. I’ll be closing my account after I receive my withdraw. To think this site used to be one of the best… what a fall from grace.

Poor customer service, here is a response I just got:

“ We are truly sorry for the inconvenience. We regret to inform you that, unfortunately there is no update on the matter as of now. All relevant departments are engaged with highest priority and we are doing our utmost in order to resolve your case as soon as possible. ”

…”highest priority”… isn’t making sure your customers are happy your highest priority???

Joke of a website.

December 14, 2022
Unprompted review
Rated 4 out of 5 stars

I withdraw 5k using Interact email…

I withdraw 5k using Interact email transfer on December 1st, 4 business days later they claimed their provider rejected the transaction (maybe provider doesn’t have enough money, understandable). Asked me for wire transfer which I gave, wire transfer rejected because of incorrect information ( I’m investigating with my bank with difficulties without transaction receipt) it’s been 13 days without money) my username is kingofslaves, i will give u guys an update if I receive money.

Update: they claimed to send to my bank but was rejected, never send me any wire info to give the bank. The bank say they will do an investigation but will take 5 to 7 business days because I don’t have any info for them. I sent PP a different bank account 3 times over last 30 hours but every time they said I should send in correct bank info. Either they are incompetent or something else going on. I updated 2 star to 1 star. People should avoid this site . Will update again

Update 2:

I provided new banking info for the 4th time to them and they still won’t process, keep asking for updates with correct information. This is a joke they are trying on me or at least they got me to think so. No money , nothing processed.

Update 3

Today I got my money, yay. Based on fellas rating herer I thought I had lost my money. Glad I got it

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

I play nearly full time and make money…

I play nearly full time and make money off the cash back unfortunately partypoker will let you think you have clearly reached the cutoff point for a rake back target only to find out that you have been paid a lot less for the previous target. A dirty low tactic by partypoker.

December 11, 2022
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam! Really hard to contact with complaints on several occasions I've had to split the pot in poker when I clearly had the winning hand I even have a screenshot this time as proof I had a full house and the pot was spit between myself and a player with a pair! I will not be depositing again 😡

December 10, 2022
Unprompted review
partypoker logo

Reply from partypoker

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@partypoker.com. Please quote Ref ID SM00647 in this email and we will gladly look into this for you.

Rated 1 out of 5 stars

I toke out $300 and now any time I play…

I toke out $300 and now any time I play I go all in and the site just gives me bad beat after bad beat, it’s not fair one day this site will get court out with the algorithm system they have to share the money around to keep it in the site. I’m done any one know a true fair site please.

December 8, 2022
Unprompted review
partypoker logo

Reply from partypoker

We're sorry to hear you've not had the positive experience that we would want you to have here with us at PartyPoker. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

SPORTSBOOK SCAM!

SPORTSBOOK SCAM!
If you win more then a couple hundred dollars they will restrict your account to only bet $2.
Losers only allowed, not even the occasional win is acceptable!

November 26, 2022
Unprompted review
Rated 1 out of 5 stars

Use this company if you want the…

Use this company if you want the following

Bad beat after bad beat after bad beat.
Constant all ins and they will always hit on the river. Worst poker platform out there by miles

November 21, 2022
Unprompted review
partypoker logo

Reply from partypoker

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at PartyPoker. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

They simply don't care, neither responsible nor fair

I don't think they should be in business. Not because it's rigged or because they're financially unstable (it's not, they're not)- but because they simply don't care about customers. their customer service team is wholly inadequate, they have no technical knowledge, they don't know the Ts&Cs of the product. I think its so bad that I've requested copies of all contact with PP, as to raise a case with the relevant regulators - that they are neither fair nor responsible. If your product breaks, you should automatically get a refund to your customer.

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

Too many bad beats!! Just read some of the previous reviews…

Just read some of the previous reviews and my experience is very similar. So many bad beats. Other players over raising with weak hands that im beating to then get a river card that take the hand. I know this is part and parcel of poker but it seems to happen way too often and generally when the pot size is large. Theyve had my money now. I will never spend another penny with them and i would say the same to anybody reading this review

November 7, 2022
Unprompted review
partypoker logo

Reply from partypoker

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at Party Poker. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

poker is for the lucky and skilled

No matter how good i play or put myself in positions ahead i lose. The math and luck just wasnt there for me. Horrible expirience for me.

November 5, 2022
Unprompted review
partypoker logo

Reply from partypoker

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at Party Poker. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

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