Pash Classics Reviews 1,292

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with the products, often highlighting their aesthetic appeal, quality, and ease of assembly. Several people were pleased with the delivery service, noting its smoothness and promptness, and some even received their orders sooner than expected. Conversely, a small portion of people felt dissatisfied with the company's communication and response times. These customers reported significant issues with contacting the company, including unanswered emails, full voicemail boxes, and a general lack of updates regarding their orders. Some also experienced prolonged delays in delivery, with products not arriving as scheduled, and in some cases, not arriving at all.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express significant frustration, citing... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers report significant delays, with... See more

Order

Customers consistently note ambiguous experiences with order. While some consumers report quick deliveries,... See more

Customer communications

Customers express significant frustration with the company's unresponsiveness. Many report that their calls... See more

Response time

Consumers express significant frustration with the lack of response from the company. Many reviewers report... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I recently purchased 2 Eames and I love the look of the chairs despite the wood arrived dirty and with some scratches (not very visible once built though) - However, I'm giving 3 stairs because the on... See more

Company replied

Rated 3 out of 5 stars

Part of our order arrived on Friday 8 August 2025. As described except for a pack of brackets missing.

Rated 5 out of 5 stars

Absolutely delighted with our new Taquara Corner Lounge Set from Pash. The design is sleek and modern, with a natural wood finish that fits beautifully into our outdoor space. It's incredibly co... See more

Rated 5 out of 5 stars

"My lounge chair and coffee table were delivered this morning by the Pash team, and I’m absolutely thrilled with both the service and quality! Although there was a bit of a wait, it was definitely wor... See more


Company details

  1. Furniture Store

Written by the company

Founded in 2008, Pash Classics specialises in reproductions of famous mid century designers such as Charles and Ray Eames, Mies Van Der Rohe, Florence Knoll, Eero Aarnio, Arne Jacobsen and more. Our aim is to offer the best quality reproduction designer furniture but at the most competitive price. We achieve this by dealing directly with the manufacturers, with no costly middlemen, passing on the savings directly to our customers.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
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1-star

Replied to 3% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

EAMES STYLE ES104 CHAIR - BLACK LEATHER

A very positive experience with Pash. Spoke with Hayley a couple of times to get more information on the ES104 - really helpful, knowledgeable and a great customer manner. Ordered on the Thursday received on the Monday. Impressed with the service.
In terms of the product, only just received but the initial impression is very favourable. Well packed, minimal assembly required and the quality seems very good. If it proves durable then I will likely be back for more.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered with pash back in may on a…

Ordered with pash back in may on a 12-16 week lead time. Yes there was a small delay, but the service and friendliness behind this company and the quality of the item is what is important for me! Will be ordering with pash again!

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous company - Great products & Service!

What a wonderful company to have had the pleasure of ordering from. From start to finish the customer service through to the receiving of goods, and the amazing quality! Love my Noa chair and my office chair - Thank you Pash , will be ordering again very soon.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Hayley was…

My experience with Hayley was exceptional. Her knowledge and advice on the products purchased (Eames Chairs), made it easy to make my decision when purchasing.

Great quality, excellent customer service! Will 100% be using you again.

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

HIGH TRUST ISSUES & NOT RECOMMENDED

Extremely annoying
Extremely frustrating
Not sure if the vendor is genuine or not so far. HIGH TRUST ISSUES

We placed an order in April, though the site said delivery in 1-2 weeks, they mailed saying expected delivery is in 10-12 weeks. So in July end.
No one cared to call and update us of this delay. We had to reach out ourselves to know this latest update
Not this alone, on seeking update ourselves, again they mentioned the delay is expected in August end
And now the 3rd update is the expected delivery is mid Sep.
And all the 3 times, they were not responsible to proactively call or update us of this delay.

This is raising a high trust issues. NOT RECOMMENDED!!!

August 4, 2024
Unprompted review
Pash Classics logo

Reply from Pash Classics

Thank you for sharing your feedback. We understand your disappointment regarding the delay in your order and apologise for any inconvenience caused.

We want to clarify that you were promptly informed of the anticipated delay and offered the option to either proceed with the order or receive a full refund. As you chose to proceed, we are surprised by the nature of your review.

Our customer service team has reached out to you via email and phone to address your concerns. We remain available to discuss this matter further at your convenience.


Kind regards,
Pash Classics

Rated 5 out of 5 stars

'I'll be back!'

Arne Jacobsen No. 7 style Dining Chairs in Walnut.

Chuffed to bits with them!

The whole buying process was a delight, Easy to navigate website, easy to order and it only took 3 days from ordering to delivery. Communication was superb as well.

Easy to build, but above all they look great. Yes, I would love the real thing, but at £62.10 each, you really can't go wrong.

Thanks 'Pash Classics'. One really happy customer

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

AJ Floorlamp

AJ Floorlamp
I'm amazed.
A company that fulfills everything it says on the website.
Quality, speed of delivery, packing all brilliant but I would particularly mention helpfulness and knowledge of their products. Thank you.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Noguchi table

Ordering online was so easy and followed up with excellent customer service and communication around delivery. Add to that a product which is high quality I can’t fault Pash. The Noguchi table is an excellent replica for a fraction of the cost. The glass is thick and heavy and the wood is beautiful

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Noguchi coffee is great

Bought the Noguchi style coffee table on back order and it was worth the wait (also arrived when they said it would). Looks just like the real thing and everyone comments how cool it is. There are some kinda minor scuff marks around the edge of the glass, but they’re barely noticeable and for £3k cheaper than the original I can’t complain!

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

Fussyanna

Retuning customer to Pash, Purchased the Bertoia Diamond Chair.
Great quality and prices.
Always Excellent Customer Services, this time a shout out to Hayley.
Everything is reliable and runs smoothly with Pash.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Beyond excellent customer service

Beyond excellent customer service; they went above and beyond to resolve our issue with the chairs we bought. Nothing was a problem. Very attentive, professional; good value for money and quick delivery. Would highly recommend and will definitely repeat buy.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great style, high quality - expectations exceeded!

Apologies, this review will be repetitious, but it can hardly be otherwise! Others have praised the ease of purchasing, the very prompt delivery and the careful packaging - all true in my recent experience of buying an Eames EA117 chair in red wine. But the most satisfying and gratifying aspect of my choice is the very high quality of the chair in every respect. Highly polished aluminium; superb leather - and what a colour! ; comfort throughout - nicely adjustable, very comfortable during hours of sitting in front of my PC monitor - love how the seat tips back and forth, and very easy gliding casters across my timber laminate flooring. But even when not in use, the faithfully reproduced 'Eames' style is almost a work of art in itself - just love admiring its' looks. I know, maybe a bit OTT, but really, I'm am so pleased I bought this chair through Pash, it's everything I hoped it would be and more. Given many other 5 star reviews, my expectations were already high and these have even been exceeded. And - I bought it in the May Bank Holiday sale at a very good price for what is a such a style icon. Very pleased!

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased an Eames Lounge chair and…

I purchased an Eames Lounge chair and ottoman, which arrived today, and I'm amazed by the exceptional quality and comfort! The delivery process was stress-free and convenient, and I appreciated staying updated by the staff at Pash.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Today

Today, my Noguchi coffee table arrived via delivery, and I opted for the white glove service, which was definitely worth it! The table is exquisite, boasting impressive wood quality, and it adds a beautiful touch to my living room decor. I am thoroughly impressed and give it a solid 5-star rating!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

I received my dining chairs from Pash today, and I couldn't be happier! The quality is outstanding, and they look fantastic. The customer service representative kept me informed throughout the entire process, which was incredibly helpful given my busy schedule. I'll definitely be placing another order soon!

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

I recently received my lounge chair and…

I recently received my lounge chair and ottoman after a bit of a wait, about twelve weeks in total. However, the wait was absolutely worth it—the quality is outstanding, and I'm thoroughly impressed, especially considering it's a replica item! Definitely worth the wait! My friend will be ordering soon xxx

May 1, 2024
Unprompted review

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