Pash Classics Reviews 1,292

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with the products, often highlighting their aesthetic appeal, quality, and ease of assembly. Several people were pleased with the delivery service, noting its smoothness and promptness, and some even received their orders sooner than expected. Conversely, a small portion of people felt dissatisfied with the company's communication and response times. These customers reported significant issues with contacting the company, including unanswered emails, full voicemail boxes, and a general lack of updates regarding their orders. Some also experienced prolonged delays in delivery, with products not arriving as scheduled, and in some cases, not arriving at all.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express significant frustration, citing... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers report significant delays, with... See more

Order

Customers consistently note ambiguous experiences with order. While some consumers report quick deliveries,... See more

Customer communications

Customers express significant frustration with the company's unresponsiveness. Many report that their calls... See more

Response time

Consumers express significant frustration with the lack of response from the company. Many reviewers report... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I recently purchased 2 Eames and I love the look of the chairs despite the wood arrived dirty and with some scratches (not very visible once built though) - However, I'm giving 3 stairs because the on... See more

Company replied

Rated 3 out of 5 stars

Part of our order arrived on Friday 8 August 2025. As described except for a pack of brackets missing.

Rated 5 out of 5 stars

Absolutely delighted with our new Taquara Corner Lounge Set from Pash. The design is sleek and modern, with a natural wood finish that fits beautifully into our outdoor space. It's incredibly co... See more

Rated 5 out of 5 stars

"My lounge chair and coffee table were delivered this morning by the Pash team, and I’m absolutely thrilled with both the service and quality! Although there was a bit of a wait, it was definitely wor... See more


Company details

  1. Furniture Store

Written by the company

Founded in 2008, Pash Classics specialises in reproductions of famous mid century designers such as Charles and Ray Eames, Mies Van Der Rohe, Florence Knoll, Eero Aarnio, Arne Jacobsen and more. Our aim is to offer the best quality reproduction designer furniture but at the most competitive price. We achieve this by dealing directly with the manufacturers, with no costly middlemen, passing on the savings directly to our customers.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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Replied to 3% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing!

Before ordering out of stock items I contacted the team and they were helpful with estimating the delivery, which turned out to be correct. I'm super happy with the furniture. All great!

October 2, 2022
Unprompted review
Rated 5 out of 5 stars

Customer services par excellent, superb product

We can not express how pleased we are with our new Noguchi coffee table. The quality is superb, but do be aware that the 19mm thick glass top is VERY HEAVY.
We could have gone for a slightly smaller, cheaper version from another dealer, but the quality of ours is excellent.
Despite a slight hiccup on the 1st delivery date, communication with Pash was 2nd to none and it arrived in 5 days despite this being right on top of Christmas with perfect packaging.

December 19, 2022
Unprompted review
Rated 4 out of 5 stars

Great service & products. Packaging a little rough around the edges

Great service and staff were very accommodating regarding my specific delivery/moving date. Product was also delivered in good condition, though I'll admit, packaging was a little rough around the edges.

Despite purchasing several identical chairs, each were packaged differently, and some of the chair legs were protruding out of the box when arrived. Slightly disconcerting as this would have damaged the items. This has stopped me from giving a full 5 star rating.

December 16, 2022
Unprompted review
Rated 4 out of 5 stars

Beautiful, almost-perfect replica Eames

Got their ES104 replica and it is a beautiful chair, really fit what I was looking for in terms of closeness to original and quality. The full-grain leather in particular is impressively soft and comfortable.
There were a couple of small niggles though - the packaging wasn't great on the delivery and had been damaged in parts. That didn't have an effect on the chair though.
It came with a tiny scuff on one of the seams and a group of speck-sized blemishes in the chrome finish that you wouldn't notice at first.
Overall I'm very happy with the chair though, it's something I'm going to keep and treasure for a very long time.

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! What started as a call regarding the delivery of my order became a person one to one support in hunting down an additional specific item, changing up the order completely and still quick delivery!

Lauren on their support team was outstanding and a great help with everything. Incredibly passionate in her job and went above and beyond to help. Will definitely be shopping with them again!

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

My goods were easy to order and they

My goods were easy to order and they came within 36 hours! Quality was excellent considering the low price I paid. Extremely happy with everything, I would absolutely recommend this company. Spot on👍🏼

November 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very quick to respond to email and phone queries. I bought an Eames replica armchair and ottoman in the afternoon and it was delivered by 8am the following morning, fully assembled. Great service and product

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

We bought a lovely Tulip chair last…

We bought a lovely Tulip chair last year and long story short the other week my husband accidentally spilt superglue on the cushion cover!! I emailed customer services and supplied a reasonable quote to replace the whole seat pad and it arrived two days later. Really helpful, quick and professional service.

October 25, 2022
Unprompted review
Rated 3 out of 5 stars

Packaging ruined the experience

Great buying experience and both the table and chairs are beautiful.
However, it does come with horrendous packaging. The additional inconvenience of opening a wooden package with lots of nails and the cost of getting rid of them is not worth it.
It's a pity Pash did not help after the sell

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

It is so wonderful to deal with a true…

It is so wonderful to deal with a true professional Company. Laura in Customer service is top notch, super efficient and amazingly speedy in both information and organising next day delivery.
Would thoroughly recommend and use company again.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service and high quality products

Super impressed by the customer service that we have received from Pash. We had a dreadful situation with another company (Mobalaris) but with their help we have been able to pull our project together without any stress being passed on to our client. We have used Pash on a number of occasions and the quality of the products and the care that goes into the packaging is truly impressive. I would urge everybody to make Pash their "go to" place for high quality, stylish and affordable furniture; sold by a team of people that care about their customers.

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

Hassle free repair to Eames chair

We bought an Eames Executive Office chair back in December 2020 which we love. One of the buttons in the seat came off in May 2022 and we contacted Pash to see if we could get it repaired. For a small fee and a bit of back and forth they came and collected the chair and I think instead of fixing it, they replaced the whole chair. Wow. Wasn’t expecting that. Thanks!

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Amazed

Amazed at the great customer service, cost and quality of my chairs. They werent the cheapest on line but had the best choice of colours, So easy to assemble, look great & comfortable. Would definitely recommend Pash to anyone

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional............

High quality furniture and an excellent service. Pash allowed me to view and try out the Eames Lounge Chair prior to purchase, extending the sale by a week to even allow me a discount. Delivery was also brought forward so I received the order within 3 days of purchase. Classic designs that are very well made supported by friendly and helpful sales staff and excellent delivery drivers. I cannot recommend them highly enough. Thank you.

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

Very good

Very impressed with Pash and the customer service. Good to deal with, expedient delivery and quality as described. Would purchase again from Pash.

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great product Great pricing

Easy use site. Great AJ Jacobsen lamp at a great price with fantastic quality. It matches my AJ original very closely. Delivery was first rate and super quick, no messing.

September 5, 2022
Unprompted review

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