Passiontec Reviews 6,474

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Didn't experience the most fastest delivery, but over all everything was how I calculated. I would like to be a long-term customer here. Best wishes, Csaba

Rated 5 out of 5 stars

there are hundreds and thousands web-shops in Europe - but not every one is doing what they can to satisfy customers - Passiontec is definitely one of the 'good people' :-) they not only matc... See more

Rated 5 out of 5 stars

Very satisfied with Passiontec and will consider to buy more stuff from them. I got my headphones next day I ordered and cheaper than in any other stores. Thanks guys!

Rated 5 out of 5 stars

I really enjoyed my order with Passiontec. I got my headphones next day I ordered and cheaper than in other stores. Thanks guys!

Company details

  1. Tool Store
  2. Landscaping Supply Store

Written by the company

Passiontec bietet ein breites Spektrum an Elektronikartikeln wie Werkzeugen sowie Heim- & Gartenprodukte. Jetzt Angebote entdecken!


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

good price quick transaction - still needs some service work on their Belgian website

I ordered from their Belgian website, passiontech.be, while their website keeps jumping from French into Dutch back to German, the bill came in German. EDIT: I had a hard time contacting them, but after some time they responded. They are new to the Belgian marked which explains the little inconveniences mentioned above.
On the bright side, they do offer products to a sharp price compared with other websites. The item was shipped and received here pretty quick, 4 days after payment!

December 13, 2016
Unprompted review
Passiontec logo

Reply from Passiontec

Dear customer,

We have already forwarded the transaction with the wrong language in your customer account to the appropriate department. A VAT re-transfer is possible with a valid VAT ID.

Rated 1 out of 5 stars

Be aware!

Do not buy at this store. If you are living outside Germany. Dont purchase your goods here. They have no customer service. You can not return your items if they have some fault etc. There is no telephone number you can call etc.
Also, I did not get what I ordered. It was missing some pieces and no way to get refund or new parts.
So, STAY AWAY!

March 10, 2016
Unprompted review
Passiontec logo

Reply from Passiontec

We have a hotline where the customer can approach in case of questions in every respect be. This is also stored on our site. For the customer, we have the Tel .: 03542-8854999 and as a consulting and Order Hotline is the Tel .: 03542-8854444. A contact via e-mail is also possible, which will be processed as quickly as possible. If parts are missing, which are included with this, we take care of as quickly as possible to the free subsequent delivery of the required parts.

Rated 5 out of 5 stars

German standard as many know and expect it to be

there are hundreds and thousands web-shops in Europe - but not every one is doing what they can to satisfy customers - Passiontec is definitely one of the 'good people' :-)

they not only matched the price for the speakers I was looking for - they GAVE me a batter one (best I could get)

e-mail support: great! every time I had a question/query - they get back to me almous immediately with useful answers

from what I have experienced I wouldn't hesitate to recommend Passiontec to others and I will most definitely turn to them next time I will be on lookout for product/products I will be interested in

July 5, 2013
Unprompted review
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