Patersons Shortbread Reviews 54

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Last night, my husband tried one of the Patersons shortbread cookies that we received for Christmas and spat it out right away. He had almost shared with the dog who refused to eat it. It stank so b... See more

Rated 1 out of 5 stars

Dear Patersons, I received your Scottish Shortbread Fingers for Christmas. I didn't not open them until February 19th. They are stale. I'm very disappointed because I loved your cookies.  However... See more

Rated 1 out of 5 stars

These are no longer the buttery tasting biscuits of my childhood. Looking at the packaging they have replaced some of the butter element with rapeseed. This has made the biscuit dull, tasteles... See more

Rated 2 out of 5 stars

We used to buy this shortbread every week unfortunately to reduce the package weight the biscuits were made much thinner. This has resulted in the flavour and texture of the biscuit being compromised.... See more

Company details

  1. Bakery
  2. Cake Shop
  3. Cookie Shop
  4. Dessert Shop

Information provided by various external sources

With that unique Paterson's taste, golden appearance and rich melt in the mouth texture, our shortbread is naturally delicious. A treat for every day!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

54 reviews

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Rated 1 out of 5 stars

Clotted cream shortbread made with…

Clotted cream shortbread made with rapeseed oil tastes like old frying oil couldn't eat them . Have been a chef for 35 years never written a review before this product gives shortbread a bad name .

February 8, 2025
Unprompted review
Rated 1 out of 5 stars

Not nice!

Hate to write a bad review but yuk!
I absolutely love shortbread biscuits, a crumbly, buttery treat. Have bought these when all the others have sold out. Ended up feeding them to the birds after tasting them.
Hard, oily and just really unpleasant and nothing like shortbread... If you love shortbread, don't buy these!

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

Quality of Patersons shortbread biscuits

Had box of Patersons Heritage & Jam Shortbread biscuits for Christmas and we were looking forwards to eating them, they were in date (March 2024) but they were absolutely ghastly, flavourless, no butter taste whatsoever, the nicest thing was the box with the Scotties on, my hairdresser spat hers down the toilet but the birds ate them. I did complain and received £4 in vouchers but can only buy more Shortbread by the same company, so if that's the case the vouchers are useless like their shortbread.
At least the birds will be well fed, very disappointed to say the least.
They need to look at their recipe and act on it.
Denise Waller

December 25, 2023
Unprompted review
Rated 1 out of 5 stars

WORST SHORTBREAD

Worst shortbread I’ve ever had - I took one mouthful and then chucked the rest in the bin (along with the rest of the packet).

Definitely won’t be buying it again.

January 9, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Flavour in Paterson’s Shortbread.

I was very disappointed in Paterson’s new recipe which used clotted cream. There is still some butter in the recipe but I couldn’t taste it and the shortbread has the consistency of a biscuit rather than shortbread.

It certainly doesn’t get my recommendation. The packet still says ‘Britain’s No.1 shortbread’ and i wonder if that refers to sales figures, flavour or something else.

It is certainly off my shopping list!

December 27, 2023
Unprompted review
Rated 1 out of 5 stars

I don't even call them biscuits but…

I don't even call them biscuits but rubbish my wife persists every time in buying new products that they sponsor on TV frankly as soon as I tried to taste one it gave me the impression of tasting a piece of rotten fish then reading the ingredients I was disconcerted palm rapeseed niacin etc etc here's the disgusting taste probably reading the reviews here on trustpilot I deduced that the English have rightly reviewed in a negative way now through advertising sponsors they are trying to place them in Italy but they have done the math very badly however thrown in the undifferentiated absolutely not to buy

September 29, 2023
Unprompted review
Rated 1 out of 5 stars

Not shortbread

What went wrong? They have made a shortbread fit for the 21st century so like most things these days it is rubbish. This is not short bread it is a cheap but expensive biscuit. What a shame yet, one more of life's pleasures gone and they know full well what they have done. This is not shortbread by any stretch of the imagination.

July 7, 2023
Unprompted review
Rated 1 out of 5 stars

bad shortbread

There is not a lot to say just BAD BAD BAD.
Looks the part but that it, taste like rancid biscuit.
I think the butter was on holiday that day on the made it. What a terrible shortbread

June 8, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible, they are mostly made with oil and leave a terrible taste in your mouth.
Shortbread cookies are not supposed to contain oil.
They call it rapeseed oil which is just a fancy name for Canola which is the cheapest crap oil that you can buy.
Never again !

January 21, 2023
Unprompted review
Rated 2 out of 5 stars

We used to love this shortbread every…

We used to buy this shortbread every week unfortunately to reduce the package weight the biscuits were made much thinner. This has resulted in the flavour and texture of the biscuit being compromised. We would have preferred to pay an increased price to the changes. We no longer buy these biscuits.

September 16, 2022
Unprompted review
Rated 1 out of 5 stars

WORST SHITBREAD EVER

WORST SHITBREAD EVER! I can’t get the taste from one bite of this shortbread, or in better terms SHITbread out my mouth. I don’t know if I got a bum batch or what but it tasted like there was spoonfuls of baking soda in just one bite. BUY WALKERS.

October 8, 2022
Unprompted review
Rated 1 out of 5 stars

The shortbread is ok for the price

The shortbread is ok for the price, However i was in Tesco the other day and notice the same buscuits in two different packages.
First thing i looked at was the weight.
New Package and weight has gone from 380g to 300g.
Another large company taking the p and hoping that customers will not notice.
Also going by the way Tesco are bumping up the price on everything in the store (Another scam like there clubcard prices) The price will not stay at £1 for long.
Unfortunitly another product i will never purchase again as not being made a fool off.
Hope everyone else follows suit. Its about time customers stood up and stopped being exploited by large companys.

June 26, 2022
Unprompted review
Rated 1 out of 5 stars

Worst shortbread ever!

Shortbread!!!!! Worst shortbread I have ever tasted! Better just getting a bag of flour out and having spoonful. Horrible and a waste of a pound!!!! Do not buy. As for the best selling shortbread! Yes foe people with no bloody taste buds!

May 28, 2022
Unprompted review

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