Dura-ID Solutions Ltd (Online Division) Reviews 

1,559
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We have been using Label Bar for a number of years now without any problems. Easy Website to order and re-order our Pass Labels. I sent an email regarding a new label they now use, an email returne... See more

Rated 5 out of 5 stars

I've never have any problems ordering from here and we've been using them for over 4 years. Quick, efficient and good quality bar codes.

Rated 5 out of 5 stars

Having not used this company before and in the past leaflets and stickers had not been exactly how I imagined, I was sceptical on how these would turn out. They arrived very quickly, well packaged a... See more

Company replied

Rated 5 out of 5 stars

Offering electrical equipment testing (PAT) as part of my H&S consultancy, I placed my first order with patlabelsonline.co.uk ten years ago. Every order was fulfilled efficiently and arrived very quic... See more

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5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,559)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

I had three types of labels printed

I had three types of labels printed, all bespoke. Their service was fast and professional. The artwork was spot on and good attention to wording. We will certainly be using them again.

September 23, 2024
Unprompted review
Dura-ID Solutions Ltd (Online Division) logo

Reply from Dura-ID Solutions Ltd (Online Division)

Hi Barry, thank you so much for taking the time to leave us a review. If you could let us know which order it is you are reviewing we have a discount code to send across for you.

Nichola

Rated 5 out of 5 stars

This was a job that I had been putting…

This was a job that I had been putting off for ages as it all seemed like a lot of heartache.
I found Dura-ID from a google search, completed their online design template and that was that. A lady called to say that she had noticed that we had ordered personalised labels, but the logo that I had downloaded had not come through, which was very good customer services. We sent her a logo and she added it fro us and then sent us a proof to approve. We signed them off and the labels arrived the next day.
I cant imagine why I had put it off for so long now and will 100% be using Dura-ID in the future.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Quality labels

Quality labels, decent price, selected basic delivery and still there 2 days later. I have used before for different company's I've worked for and will always use them. Thanks again.

September 4, 2024
Unprompted review
Dura-ID Solutions Ltd (Online Division) logo

Reply from Dura-ID Solutions Ltd (Online Division)

Hi Wayne, thank you so much for taking the time to leave us a review. If you could let us know which order it is you are reviewing we have a discount code to send across for you.

Nichola

Rated 2 out of 5 stars

Quality of print very poor

Quality of print very poor. As a printing specialist I would expect a call to say they need a higher resolution graphic as the one I submitted was not good enough. Instead they just went ahead and printed anyway, when questioned they would not reprint without paying half. Shame there’s no Quality Assurance department.

July 1, 2024
Unprompted review
Dura-ID Solutions Ltd (Online Division) logo

Reply from Dura-ID Solutions Ltd (Online Division)

Hi Alison,

We're sorry that you weren't satisfied with the print quality. However, as already explained to Jim a couple of months ago.... we had already printed a number of different labels for you using that exact same logo without any complaints from you at all.

Jim emailed us on Friday 14th June with a photo of a label he wanted us to replicate. That photo shows a label that somebody else produced for you, also containing the same low resolution logo. Had you mentioned you weren't happy with the logo we had on file, or the one used on the label in the photo you'd ordered from the other supplier, then we could have requested a better copy from you and swapped it no problem at all.

So obviously, the fact that you'd already had multiple sets both from us and different suppliers using the same quality logo did not trigger us to question the quality.

Despite this, we still offered 50% discount on a replacement set which Jim was happy to go with at the time. Now some 70 days later, we are met with this very unfair take on what actually happened. We're still not sure what has motivated you to leave this review over 2 months after we last spoke.

Rated 5 out of 5 stars

Good quality

Good quality product, and speedy delivery. Had a problem with some labels being incorrectly printed, but a quick email and resolved within a few days. Top quality customer service.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

We have always used PAT ONLINE for our…

We have always used PAT ONLINE for our failed and MW labels, and recently started using them for our PAT labels also. they are GREAT, they stick well, they are clear and you can tailor to your business. it's so easy to use their system if ordering online, and they are all so helpful and pleasant to talk to on the phone. they are all so knowledgeable and nothing is too much trouble.

Will the manager helped me out on a slight issue we had, and he couldnt of one anymore. what a great manager you are, your team and company are lucky to have you.

we will continue to order our labels for the foreseeable from this amazing company.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

PAT Labels Online is our go to label supplier

I have ordered from PAT Labels online several times now. They are my go to for company labels. They offer a great service and always send prompt replies to queries/proofs (if required) Delivery is fast, and pricing is fair. Would highly recommend.
Order No: (PLO98243)

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Repeat Order

Always a great service, messed up my order this time, they phoned me and corrected the information before it was printed, now that's customer service and attention to detail.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I was contacted within an hour or so of placing an online order to double check a couple of details. Labels arrived the following day.

June 18, 2024
Unprompted review
Dura-ID Solutions Ltd (Online Division) logo

Reply from Dura-ID Solutions Ltd (Online Division)

Hi, thank you so much for taking the time to leave us a review. If you could let us know which order it is you are reviewing we have a discount code to send across for you.

Nichola

Rated 5 out of 5 stars

Excellent products with fast delivery

Excellent products. I was very impressed with the print on the labels and the adhesive for the Heavy Duty labels is really strong. The whole process was very easy and delivery was quick. I'd definitely recommend PAT Labels online.

Order number #95964

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant!!

Brilliant!!
Super quick delivery, great quality, very professional & helpful service
I cannot recommend highly enough!

February 27, 2024
Unprompted review
Dura-ID Solutions Ltd (Online Division) logo

Reply from Dura-ID Solutions Ltd (Online Division)

Hi, thank you so much for taking the time to leave us a review. If you could let us know which order it is you are reviewing we will send you a discount code across.

Nichola

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