We have been using Label Bar for a number of years now without any problems. Easy Website to order and re-order our Pass Labels. I sent an email regarding a new label they now use, an email returne... See more
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See what reviewers are saying
I've never have any problems ordering from here and we've been using them for over 4 years. Quick, efficient and good quality bar codes.
Having not used this company before and in the past leaflets and stickers had not been exactly how I imagined, I was sceptical on how these would turn out. They arrived very quickly, well packaged a... See more
Company replied
Offering electrical equipment testing (PAT) as part of my H&S consultancy, I placed my first order with patlabelsonline.co.uk ten years ago. Every order was fulfilled efficiently and arrived very quic... See more
Company details
Contact info
Unit 12, Hurworth Road, DL5 6UD, Aycliffe Business Park, Durham, United Kingdom
- 01325 525 675
- sales@patlabelsonline.co.uk
- www.patlabelsonline.co.uk
5.0
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service.
Excellent service.
We had the design of our labels sorted with a couple of emails and then we received them the next day.
They were great quality and I would recommend them.
June 1, 2022
Unprompted review
Great quality and on time as always.
May 23, 2022
Unprompted review
Excellent service
Excellent service. Products were requested next day and they arrived well packaged. Definitely recommend this company.
May 13, 2022
Unprompted review
Fantastic and quick service
Fantastic and quick service. The team were able to quickly provide me with a proof of the labels which allowed me to suggest a small change, the team took the suggestion and made the labels look even better than I had hoped. They were able to provide me labels with some unusual sets of numbering to meet my requirements. Labels were delivered very quickly and have allowed my fledgling business to look as professional as it is.
April 22, 2022
Unprompted review
I have enjoyed ten years of reliable supply
Offering electrical equipment testing (PAT) as part of my H&S consultancy, I placed my first order with patlabelsonline.co.uk ten years ago. Every order was fulfilled efficiently and arrived very quickly. Any issues have been dealt with in a traditional, business like way leaving me feeling like a valued customer. I use two types of labels, one for appliances and the other for leads and the high quality printing finishes my work to a standard that I can be proud of. I wholeheartedly recommend Dura-ID Solutions Ltd to any company that needs labels and I look forward to using them for the next ten years.
April 16, 2022
Unprompted review
“Heavy duty” labels didn’t last the…
“Heavy duty” labels didn’t last the day. Printing rubbed off with finger. When I complained I was told to order some more clear labels to stick over the top. I don’t think these should have been called “heavy duty”.
March 24, 2022
Reply from Dura-ID Solutions Ltd (Online Division)
Hi Samuel,
We're sorry that you're not happy with the labels. Unfortunately, we can't physically stop the print from being scratched, scuffed, rubbed off. Especially if you're deliberately rubbing off the print with your finger or if they are being stuck to a Toolbox...
What we can offer, is a support product to customers who need them such as yourself. As already explained, you do require the Clear Gloss Overlay Labels to protect the print from abrasion, wear & tear, etc...
Not every customer needs the Clear Gloss Overlays which is why we sell them as an additional support product. Sticking them to tools should make it very obvious that this recommendation would apply to your application.
This is pointed out on the page you have ordered from and also recommended as a support product at the checkout, of which both occasions you have decided against.
The 'Heavy Duty' aspect of the product is in relation to the adhesive strength and tear resistance of the label. We have explained all of the above in reply to your email and offered a full refund, yet we are met with this review instead.
We can't force our customers to read our product pages before making a purchase, but we do expect them to make sure that what they are buying will suit their requirements before spending their money.
A simple call before purchase or actually reading the very clear product information would have avoided the issues you've had. It would have cost you an additional £5.95+vat to get the extra protection the Labels needed.
I'm not really sure what more we could do to resolve this and why a 2 star review was necessary? There is no fault in our product or service, just an oversight at the time you purchased.
Will Best - Manager
Spot on as usual
Spot on as usual, been a customer for over 4 years, my PAT label design is saved in the system, no stress or hassle good price. What more could you ask for. Cheers guys
March 21, 2022
Unprompted review
Great labels
Great labels, really good quality and stick to items really well.
Fast delivery and production time. Will be buying many more.
March 20, 2022
Excellent and fast service and…
Excellent and fast service and excellent quality product.
March 19, 2022
This is very good company I am very…
This is very good company I am very happy with this service
March 18, 2022
Unprompted review
Excellent service and communications…
Excellent service and communications from the team, even suggesting an alternative and better product than the one I ordered. And within minutes as well. Top notch.
February 18, 2022
Unprompted review
Great value and quick delivery.
February 17, 2022
Unprompted review
Great service really prompt delivery
Great service really prompt delivery, returning customer
February 2, 2022
Exceptional Service
Can not fault this company !
I was desperate for my labels, I called PAT Labels, they managed to change some text on the graphics, honour the price that I paid 3x years ago, print off 5000 labels and get them delivered by the very next day ! 10/10 will definitely use again - Thank you
December 29, 2021
Unprompted review
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