Patreon Reviews 869

no refund service, full scam. support service ctrl+c, ctrl+v. full useless

website does not use the standard conversion rates the rest of the world does, if im advertised a patreon subscription for $3 i want to pay $3 not £3 currently £3 is more then $3 this is a scam

Patreon collects money for MeidasTouch who I've also written a review for. They send me fixes that don't work. To be quite honest why am I doing their fixes when it's their job to make sure I get what I'm paying for ??? 3years I've been paying ! Sheesh

The dont follow their own rules, dont trust this page...

THIS COMPANY IS JUST ANOTHER ISRAELI MEDIA PUPPET, AND WILL DELETE ACCOUNTS CREATING JOURNALISM THAT DO NOT SUPPORT ISRAELI ZIONIST PROPAGANDA

Delete accounts for a post, but not for anything else they do? Corruption. Get bankrupted.

They cancel creators at their own will. If the don't like the content, especially if it is critical of a specific group of people (if you know you know), they will delete your creator's account without warning. I hope the company fails.

They are controlled and unfair to their users.

I was supporting a content provider on YouTube named The Next Layer. I sent my money to this crooked website and I'm still not able to get access to the content promised. The site is totally devoid of any place to contact them. The YouTube channel for the content provider has a Gestapo AI that will not allow any questions outside of the video content. I don't know if they know that this rip off provider is affecting their business. I'm done with them. I would suggest staying away from patreon!

I am writing this to express my deep dissatisfaction with Patreons service and support. I am giving a 1-star because the platform has refused to issue a refund despite clear evidence that I was scammed.
​I subscribed to a creator who didt deliver the promised content and misled their patrons. Despite reporting this fraud, Patreon's support team chose to hide behind rigid policies rather than protecting me from a clear scam.
​By allowing such creators to keep the money without consequences, Patreon is failing its community and enabling fraudulent behavior. This is completely unacceptable, and everybody please avoid this platform!!!!!

terrible service, deleting accounts for now reason

Patreon likes to remove subscriptions if they dislike you.i am not over reacting.if they dont like what your favourite creators are saying they will remove it.twice it said "page removed" or whatever bullshit.twice!and I only wanted to check out those 2.i bet I could find a lot more corruption if I searched.i hope Patreon goes bankrupt within the next 3 years and a alternative replaces it

Patreon removed account of a creator I was sponsoring, without notice, no refund

I love it, when i join membership or buy remastered games it really great and joy, no issues at all but some game have issues simple let dev know then they will update and fix it for you.

worst expeience ever. they steal most your money and now engage in political censorship

This is a scam site. Good luck resolving any technical or charge related issues. I hope someone creates a legít sight with actual customer service for content providers.

THIS IS A TRAP YOU NEED TO KEEP AWAY FROM

Terrible and unhelpful people. Avoid at all cost.
This entity is earning living out of thin air by pretending they are presenting customers with some service. They are totally unnecessary if one wants to support activists or broadcasters on the web and they exist for only one reason : to skim money and earn living. They charge VAT if you support a broadcaster or a creator and at least 5-12% of your donation is added and is ripped off by patreon. Why? . Value Added Tax is paid when you buy goods in the UK however, you are not buying from these people. You are donating to support broadcasters and journalists however these patreon running people gave themselves the right to impose and confiscate some % from the donors in a totally unannounced way and without donors consent. I was not asked if I agree to donate to patreon before I clicked the button. They are behaving like parasites that dwell in the large bowels and feed on host nutrition without host permission or consent. If they were honest they should ask the donors if they are happy to give them some charity.

ADVICE TO ALL CREATORS AND BROADCASTERS :
PLEASE do not advise your supporters to use patreon as a way of donation. You can use your company bank account direct for this purpose. Remove their name from your list of payment.
Patreon customer support is made so difficult and complex to navigate and it is very complex to remove your account as it is intentionally hidden in a pile of rubbish. You need to sieve through all the useless documents which is really exhausting. They refused to refund my payment when I decided to cancel it soon after paying the donation for Sonar 21 when I realised what is going on. In stead they asked me to ask the Sonar21 to refund me who did not receive the funds as it was a gift. I have a proof from the bank that PATREON received the funds. It is a trap you need to avoid.
After complaining to them and asking them for a refund and cancellation ,I received a lengthy email full of B.S from a person calling himself LEON. No last name and no phone number. These are the whole marks of someone who wants to hide and avoid facing litigation. The reply was attempt to avoid a refund.

I contacted Patreon Support regarding a refund for an item that was not delivered. Under their own Refund Policy (“item not received” / “product mismatch”), my case should have qualified.

Agent Sam handled my ticket: the response was rude, dismissive, and unhelpful. My refund was denied without any clear, clause-specific explanation, and I was told the decision was final with no further communication.

As an EU customer, I find this very concerning and not in line with expected consumer protections. Due to this experience, I have cancelled all my subscriptions and will be using alternative platforms instead.

Imagine buying a service from a user in Patreon, their service (which is a software) doesn't work as intended, you report that to the creator directly, to their public developement page and to them in their discord (as stated in their page, which will give better timers for answer).

The person doesn't reply to you, you open a refund request with patreon, telling you that this situation can't be handle because is an external issue. A patreon creator tells you to use their software that you get in the patreon tier that uses an external website? And tells you to use external methods to talk to you? Funny right?

So after being ignored by the creator and patreon not helping because they support fraud, I opened a bank fraud statament, you should do the same and not use this forsaken website tbh.

Can't recommend to use patreon.com user metaidea's software.

It was initially good, but I cancelled my account. Impossible to get these people to stop taking my money. Be VERY careful here and if you signup and cancel be willing to go through the process of canceling your credit card afterwards. I cancelled my membership around one year ago. And since then Ive been trying to get them to stop taking money. So even though I give them my full name and they are able to cancel my account to block me from seeing more videos they are apparently NOT able to cancel my payments and keep taking and taking and taking and taking my money from my card via applepay - of course its only 6.50€ per month, but what do I have to do to get them to stop? Cancel my debit card