Payanywhere Reviews 24

I have been trying to close this account for 4 months. The company claims they can't do it as the rep who signed me up must and he is MIA.

I have made tons of calls to the rep whose phone is so full you can't leave him any voicemails, and he doesn't respond to texts. Months ago when he did respond to a text, he says he will and doesn't do anything and then for months I can't reach him. This is completely unacceptable.

The company refuses to shut down my account saying they CAN'T. HOW IS THIS POSSIBLE? They have promised to get me a new rep so he or she can close it and it NEVER happens.

If I hear how sorry they are this is happening to me ONE MORE TIME, I WILL EXPLODE.

My business is CLOSED and so is my bank account that they pulled their fees from, and they keep sending me invoices to pay. I have asked REPEATEDLY for a label to send back their equipment, and nothing gets done.

Don't EVER sign up with them. They are HORRIBLE to deal with.

Run from this company they are lied to me since opening the account they just promise you everything but they do the opposite every single chance they get they charge you not a legitimate company

I have signed up with multiple processors these people are a scam confusing pricing.

Negative stars! It's a complete scam. Hidden fees, took money for our connected bank account without notification. Impossible to cancel without more fees. They should be in jail , all of them.

I signed up with Tina Carini who told me I would be paying less per transaction than I paid with Square - and that's it. Not only was the transaction fee the same, but I was charged $29/month for 10 months before I caught on. After calling them, they reimbursed a couple months, but said they weren't responsible for what Tina told me, despite her working for them. Tina told me she would take care of it, and it shouldn't have happened, but then she ghosted me.

I have filed out my tax info and mailed it to 1099 250 Stephenson hwy Troy mi. 38083.
Also contacted them several times and still they say they haven't received it. When you call very difficult to understand the person on the phone. Hoping this will help others. I STRONGLY RECOMMEND NOT USING THIS COMPANY. I have been with this company for a few years and did not have this problem before. All I wanted is to file my taxes.

Fees, fees, fees! after a few years it became crazy with monthly fees, yearly fees plus every single transaction fees!

It just adds the fee to the customers transaction, and does not work well. You will be charged $30/mo for the service and then again for the terminal at cancellation. Much better to manually add the charge to your transactions for cc through a more reputable service

PayAnywhere is a fraudulent organization that will steal not only your time but also your money. From the very beginning, everything was awful: equipment arrived in ripped packaging, and attempts to correct profile data turned into hell. They demanded a FAX be sent to a non-existent department, while other employees simply passed me around.

Despite my stated income of $10,000-$15,000, they arbitrarily set a limit of $2500 per month. After the very first transactions, funds were frozen for "verification." Unfreezing required colossal effort: endless calls and emails, going in circles between departments where no one could or would help. When they finally stated the account was verified, nothing changed – the money was still frozen! I had to go through this entire hellish cycle again. Eventually, the limit was raised to $6000, still below what I stated.

But the worst was yet to come: out of $2484.20 earned, they only paid me $1828.49. They shamelessly stole $655.71! The statement cited vague "additional adjustments" and "resolved transactions," though my regular clients confirmed their payments went through successfully. The rest just disappeared. My requests for clarification are ignored.

We are filing complaints with the CFPB and FTC, and if that doesn't help, we will hire a lawyer for a class-action lawsuit and take them to court. These fraudsters won't get away with this so easily! Stay away from PayAnywhere.

I used this service for over 1 year. They closed my account without explaining me anything. Don't recommend them at all.

Over Charge, hidden fees, crooks, be careful and this company dont care about no one and they will screw you

I’ve been a customer for over 20 years. This January they withdrew $169 from my account for no reason. I called them up and they stated it was a “software maintenance fee”. I cancelled my account and they refused to refund my money. This fee is not in any of their disclosures nor have I been charged this in the past. Stay away from this company.

Constant updates in the middle of transactions...Unclear Cash discount program....unable to make transactions in the middle of the work day...Company went against their agreement with me about no fees ever.....unclear and poor spoken representatives from India or similar...been doing business with for a few years but will be cancelling service soon

They always say that the value of company's performance is when there is a problem.

I am a vendor that takes Credit Cards. I've never had a chargeback in my entire 21 year career. I have ONE order that is bigger than I was originally set up with, but the company is holding ALL of my credit card charges. All of the others have been shipped and received by my customers to date.

I can even understand them holding the one until they check it out. I've been told I have "BIG MOUTH" by the rep because I am throwing a fit that they are holding ALL of my credit card charges, not just the one charge. They promised they would call my customer directly and still have not. My customer sent me their receipt that their money has been taken 10 days ago. It is now over 10 days and still no resolution.

As a precaution, I informed my rep prior to the charge and he said he would take care of it. Everyone in this company blames every one else. I am traveling and the rep has the audacity to criticize my processes when I informed him a week in advance. Yes now we are at almost 20 days of all of my funds being held. No one that can make a decision is willing to have a conversation, only those who take messages. Original review 11/13/24

As of 11/18/24 - We were informed by other companies that they charged extra because we were not set up for PCI Compliance - a product that they never offered, it is a "way that they make extra money"

Predatory business. I was never offered training or onboarding by the salesperson or the company. The salesperson disappeared after I signed on, and when I tried to terminate service, they maintained that I'm still responsible for the remainder of my service term. Seek payment processing elsewhere.

The sales system worked great, until it didn’t. Hours on hold, one hour with them talking me through on my laptop to get it to work. I finally gave up. I was then billed for $398.00 for billing charges of just having an account. Stay far, far away!! I went back to Square, at least I KNOW what I’m paying for with them!!

No one there speaks or understand English. Scam artist and theives. Phishing scammers. I attempted to do business with them for 1 year. Garbage technology.

This company is a joke they froze my account for making to much money basically. And they froze multiple transactions over $1500 dollars even after me telling them when I signed up for them that I would have hi tickets on a regular basis. And they said that would not be an issue. After only one month they called and told me my company was processing too much money and if I didn’t stop processing large sales that they would cancel my business with them. They held $4300 dollars for three weeks we are a family owned small business that sells semi high end collectibles and watches. They are absolutely a joke. If you use them and sell more then 3000-4000 a month in sales find a better company or you will have a lot of issues with this processing platform. And their customer service reps are very rude and makes it hard to get in touch with the right person.

This company is the absolute worst. After a hold was put on my sales transaction for no explainable reason it was then deemed fraudulent by their "risk" department. I realized at this point that this was not the processing company for me. I requested to close my account and was told "no problem". Well I continued to get charged their monthly fee. I called and was again bounced around as apparently NO ONE had the information and couldn't explain why my account was still open. Eventually somebody said it was in collections!! Mind you this is a CCard processing company so how was I in collections?? Of course someone was going to get back to me or and an email would be sent, neither EVER happened. There is no record of any bill for the amount in collections and the explanation for the collection amount were processing fees that they had already taken out of the initial transactions. No matter how I asked "Claudia in collections" could never fully explain to me why I was getting this charge. She had her explanation which of course made no sense at all. So basically they were not going to stop charging me the monthly fee until I paid them their processing fees......again. I paid the $225.00 to close the account. This company is awful. This entire process took 2 months to resolve and had I not pushed from my side it wouldnt have been. Again I have had no bill for the money that was in collections. Unfortunately I read the negative reviews after signing on to this company. In those reviews, multiple times, there were situations described EXACTLY like mine.
STAY AWAY FROM THIS COMPANY!! THEY ARE FRAUDS!!

Pay Anywhere are scam artists.

They lied about the price we would pay, then started billing us before we were ready to begin processing payments. Then they retroactively doubled the monthly billing amount without notifying us

( Pay Anywhere's Sara Andrews in sales obviously just wanted to push the deal thru faster so she could get paid a commission faster... what a cheat and fraud )

when we discovered this (we thought) inactive account that was supposedly still in demo mode and not even setup yet for PCI compliance, and realized it was actively billing - we contacted simplepay support and found out they are all overseas and while they agreed that the portal wasnt even ever used and they were NOT providing us any actual payment, they refused to refund the fees.

In fact they refused to even cancel the subscription. I now have to close my bank account and change routing numbers to stop them from stealing $50 from my account every month.

Dont trust a word these scam artists say, Pay Anywhere are liars and thieves.