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Rated 1 out of 5 stars

This has been a very disappointing and stressful experience. I have been trying to resolve an issue on my account with Chris, but there has been a consistent lack of communication, urgency, and... See more

Rated 1 out of 5 stars

Been moved to this monstrosity. Took 30 minutes trying to login with it asking for a verification code. Then get the code and it cycles back around. Used two devices then one to access and one to get... See more

Rated 1 out of 5 stars

Terrible… I keep getting forbidden access even though I should be able to access my account. They keep telling me to contact my employer even though I’ve explained they have gone into administration.... See more

Company replied

Rated 1 out of 5 stars

I run a small company, my books payroll etc are done by an accountancy firm. My accountants chose to use pay dashboard. Each month I log in to get the pay slips, it's all I have to do. Each month I ha... See more

Company replied

Company details

  1. Business Services

Written by the company

PayDashboard is a truly independent interactive payslip platform for employees, employers, professional advisors and partners Our primary goal is to bring insight, guidance and education which will enable employees and employers alike to optimise their remuneration process. The end result we deliver is more net pay for the employee at no net cost to the employer.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

23 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The most fantastic customer service I've come across to date

I am a payroll provider to a moderate size number of small clients. I have had the utter pleasure of dealing with Chris & Laura from sales along with Chris from support and I could not recommend this service highly enough. PayDashboard has given me the ability to provide a service that was previously only available to the larger firms. For a very reasonable cost per client (currently only slightly higher than producing mailed security slips, which will change as I get more on board) I'm suddenly able to provide something that none of my local competitors do. I would absolutely suggest going for the full branding option, as for a bit of an investment, you get something completely tailored to your own business. Both Chris and Laura have been extremely attentive, personal and knew exactly how to help. I was made to feel like the only client they have, whereas I'm only small in comparison to some of the others I'm sure! If I could give these guys 6 stars, I really would. I'm very excited for where this service could take my business - and its not often you can say that about anything!

October 22, 2019
Unprompted review
Rated 5 out of 5 stars

Using Pay Dashboard got me a 3k cheque in the post

I read an article on Pay Dashboard about wrong tax codes, which prompted me to check my payslip and realise I was on BR - or Basic Rate. A tax code I had just learned was very wrong. I called the tax office and it looked like they'd mistakenly had me down for working two jobs for the past two years. They amended their paperwork, sent out a new tax code to my employer and I received a lovely cheque for 3k in the post! And because I was being over-taxed, I also ended up getting more in my pay slip each month too. A very welcome surprise for me. Thanks Pay Dashboard.

July 26, 2016
Unprompted review

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