PaydayUK Reviews 

7,601
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,545 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the process straightforward and easy to navigate, whether completing forms online or on their phone. Many people appreciate the quick response times and the efficiency of the service, often receiving loan approvals and funds within minutes or an hour. Reviewers frequently highlight the excellent and professional service, noting the helpful and supportive team. Consumers often describe the overall experience as seamless and reliable, making it a recommended option for those needing quick financial assistance. Many users, including those with previous difficulties, found the company provided a crucial lifeline, appreciating the clear terms and flexible repayment options.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently highlighting the ease and speed of... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Payment

People report positive experiences with payment, highlighting the speedy process and quick transfers, with... See more

Response time

Reviewers highlight positive aspects of response time, with many customers expressing satisfaction with the... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and navigation. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very simple forms to fill out - I completed them on the website on my phone. My application was reviewed within an hour of submission, where I was then phoned to confirm some details. After re-submi... See more

Company replied

Rated 5 out of 5 stars

I had requested a loan to help pay for bills that I otherwise wouldn’t have been able to afford to pay right now and this could’ve caused issues for me. I had previously been denied by other lenders... See more

Company replied

Rated 5 out of 5 stars

The application was really easy to fill in, easy to follow steps to finish, and a lovely lady phoned and carried out further finishing up details and very quickly too. And then I was sent the completi... See more

Company replied

Rated 5 out of 5 stars

I was in a financial predicament and didn't know what to do. I found PaydayUK and thought it might be a good solution. Easy quick and very professional company sorted out my situation easily within an... See more

Company replied


Company details

  1. Loan Agency
  2. Non-Bank Financial Service

About PaydayUK

Written by the company

Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk.

Representative 91% APR.

All loans are subject to affordability checks and our criteria.

Written by the company

Trustworthy
We have been helping our customers online since 2004
Responsible
We are authorised and regulated by the Financial Conduct Authority. Registration number 921539
Customer Focused
We're always here to help and have a dedicated team available to assist you with any enquiries

Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(7,601)

1,446 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great site.

July 4, 2026
PaydayUK logo

Reply from PaydayUK

Thanks for taking the time to leave a review. We are delighted that we were able to assist you

Rated 5 out of 5 stars

Good web services

Good web site and helpful

July 3, 2026
PaydayUK logo

Reply from PaydayUK

Thanks for taking the time to leave a review. We are delighted that we were able to assist you

Rated 5 out of 5 stars

Very easy

Very easy and reliable

June 30, 2026
PaydayUK logo

Reply from PaydayUK

Thanks for taking the time to leave a review. We are delighted that we were able to assist you

Rated 5 out of 5 stars

Straight to the point

Straight to the point, and within minutes,sorted!!

July 2, 2026
PaydayUK logo

Reply from PaydayUK

Thanks for taking the time to leave a review. We are delighted that we were able to assist you

Rated 5 out of 5 stars

Class

Class in a glass

July 2, 2026
PaydayUK logo

Reply from PaydayUK

Thanks for taking the time to leave a review. We are delighted that we were able to assist you

Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward, no need to wait useless time. Also be careful what loan you choose, APR on some of them can be a bit too much

July 1, 2026
PaydayUK logo

Reply from PaydayUK

Thanks for taking the time to leave a review. We are delighted that we were able to assist you

Rated 1 out of 5 stars

The good reviews on here must be bots

The good reviews on here must be bots, I got a loan last month first repayment was yesterday the money wasn’t taken I contacted them they said it’s a delay on their end not mine so it wont affect my account negatively the next day the money still wasn’t taken so I made the payment myself 30 minutes later got a text saying my payment is late and I’m now being charged a daily late fee I’ve contacted them twice showing the email where they said it’s their fault and I won’t be charged then again showing I paid and shouldn’t be charged a late fee. Please don’t use this company they are scammers.
Payday uk have said they aren’t the lender so this review is wrong but i done everything through payday I have the email stating they provided the lender that has caused these issues so they are liable and the review stands. You should remove any scam lender from your company and not provide your customers with such lenders.

July 1, 2026
Unprompted review
PaydayUK logo

Reply from PaydayUK

Dear Jane, you have reviewed the wrong business. We are not a lender

Rated 5 out of 5 stars

Really simple to use

Really simple to use and found me a loan option within minutes
Really useful and easy to use

July 1, 2026
PaydayUK logo

Reply from PaydayUK

Thanks for taking the time to leave a review. We are delighted that we were able to assist you

Rated 5 out of 5 stars

Very good experience everything was…

Very good experience everything was straight forward and simple.

July 1, 2026
PaydayUK logo

Reply from PaydayUK

Thanks for taking the time to leave a review. We are delighted that we were able to assist you

Rated 5 out of 5 stars

Amazing

Amazing, quick and very easy process

July 1, 2026
PaydayUK logo

Reply from PaydayUK

Thanks for taking the time to leave a review. We are delighted that we were able to assist you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look