Paydens Pharmacies Reviews 

It’s not all staff there are some lovely ladies that work there But cor blimey! 5 times attempted to collect a pre ordered prescription. 3times my partner tried to get the flu jab (booked in) to be told we haven’t had it delivered yet. I don’t know what’s going on.

I had ear wax removel at Paydens in Cherington Folkstone, the lady that treated me was very good, explained everything, showed pictures, and checked my hearing, sinse being treated not only can i hear better i have not had the dizzy feeling. I would reconmend this pace to friends and family and would go back if i the same issue again. Thank you

We deal with the Paydens branch in Snodland High St.. Its level of service and now reliability has gone from Bad to Worse... The staff appear to be stressed and are now making potential dangerous mistakes .. As an example for the past two sets of Prescriptions items that Paydens claim have been provided have in fact found to be missing .. one of those items was essential to control my heart Failure .. Secondly, virtually every prescription now has regular noted shortages meaning additional visits to the pharmacy

Terrible service at Loose branch, prescriptions never ready (if they have it in stock) abrupt and rude too

Tried to book a 'Pharmacy First' appointment at Paydens Kings Hill. After the young lady on the counter took some notes describing my symptoms, the Pharmacist told her 'they are too busy to see me and cant help' basically to go away and make a Doctors appointment. Not a great considering Sinusitis is one of the conditions listed on the NHS website, that Pharmacies can provide a service for! Really poor and uncaring attitude

Cater was Told sleeping my pills weren’t there, when I rang after checking issue date 3 days ago, they said they were thete but couldn’t deliver them as driver finishes at 3!
I’ve just had major abdominal surgery and am unable to walk due to server disability, the carets gone, leaving me with no sleep meds because of the male staff members incompetence to look effectively
Not the first time this has happened and now anxious as no I’m not going to sleep because of their negligence

Been with my local Paydens in Ramsgate Kent for many years but this week was the last, this is the second time they have not delivered my controlled medication.

Called the doctor they will not issue a second prescription as it was filled out and sent to the chemist, Paydens are saying it was delivered when it wasn't I know it wasn't as I get two bags of medication one normal the other controlled.

I only received one bag of normal medication no controlled drugs with the delivery, I also contacted the NHS controlled drug department as something is not right with this.

My partner gets her medication delivered due to her mobility issues unfortunately Paydens Erith branch delivery person is no longer with the company so there is no body delivering at the moment, they will not answer the phone and there has been no communication from them at all.

I have always found all the staff at the Hythe, Kent Paydens branch to be cheerful, helpful and reliable, Recently they were able to help me out of a pickle with an emergency prescription after a misunderstanding with my surgery. Thank you!

Why do they send you a email saying your meds are in, and when you turn up three days later they said they haven't got all the items in why. I've got to make another journey back to them, instead of them emailing me that it's not all in 😠😠

One of the worst pharmacy you can visit in entire Kent ! Waiting 30-45 minutes for collecting pills, no sorry no excuse just lack of discipline and care. Fck them ! Never visit these people dont make them make money !

Shocking service from the Margate branch..never a pharmacist 1st thing in the morning they turn up when ever they can be bothered to get out of bed..when they do eventually show up they tell you come back later for your prescription despite you being due it the day before.. you lot have people's health in your hands and you cant even be bothered to 1* make sure the medication is in for the morning its ment to be and 2* have pharmacist who cant get to work on time.. sort it out

Have used Paydens in Beckenham for my prescriptions basically my whole life. The staff have always been extremely helpful & willing to assist me with my requirements. My only criticism is they are usually very busy ,regardless of time of day ,but personally it's a small inconvenience as overall I appreciate the service more importantly than having to wait for 15 minutes.

I would like say a big thankyou to all the Staff at Paydens Tenterden l went in to collect mine and my wife's prescriptions the other day and they were all so helpful, polite and respectful especially as they were short staffed on that day. I would recommended them to anyone

They stock the cheapest version of drugs with unnecessary fillers,binders & toxic rubbish

Rude staff … no respect and absolutely no help at all.

PAYDENS PHARMACY ,,, Oaklands HYTHE Kent ,,,,exceptional service from the ladies here ,,,have gone above and beyond to sort my prescription meds for me ,,,, the staff here are always patient,understanding and pleasant First class customer service is always offered ,,,,well done Hythe ladies

My local pharmacy Paydens is absoloutly hopeless. Continually changing staff so as soon as one gets to know you and how to spell my name then they leave.
Terrible queues every time and no extra till to buy an essential like if I just pop in for some toothpaste I have to go though the whole prescriptions queue and worse still no apologies for waiting half and hours or more. Easily 10 plus people always waiting. Staff not helpful and dont understand half you say. The current staff never smile or politeness to their customer. Family member needed insulin out of fridge and after about half an hour waiting was told it wont be in until the next day,meanwhile in the background they were going round asking each other where the key to the fridge was!!! A total fob off.

One star because doesn't allow zero! The most inept, unhelpful company I have ever had to deal with. Their overall score on this site indicates that they are widely regarded as useless

Filthy ,dirty infection all around
It’s not the staff , the partners concern only on keeping costs down , the staff are over worked ,
For a chemist intended to heal , it’s an unsanitary environment for a chemist?
I caught an infection, the partners are the problem they need to hire daily cleaners , it’s like a third world operation back street place of pure filthy premises, piles of dog sick spittle smothered COVID screens , dog ends on carpet for months until a tramp eventually picks them up , just outstandingly shockingly dirty ,
Staff are nice , but the partners are so money orientated focused ,they don’t get a cleaner in to clean or run a vaccum round , so it’s clean
You leave feeling unwell , dirty filthy infectious ,
Not all are filthy,they tend to like doctor surgery outlets, were thet Dont have to spend a penny of money on maintenance.
My local Hes shocked me , it’s just filthy rotten dirty , with overworked staff ,
The company partners are to Blame NOT STAFF , they selling up the freehold outlets, please god a independent that doesnt demoralise staff , and simply doesn’t expect slave driving is over in the Uk