Paydoo Reviews 

11
•
TrustScore 3.5 out of 5

3.3

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Company details

  1. Payment Service

Written by the company

Go global with Paydoo - provider of reliable and affordable world-class merchant services. Visit our website to read more about Paydoo!


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3.3

Average

TrustScore 3.5 out of 5

11 reviews

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3.3

All reviews

(11)

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Rated 5 out of 5 stars

We've been using Paydoo for just over…

We've been using Paydoo for just over 12 months.

Communication has been excellent and transactions have run smoothly. Timely payments direct to us every Tuesday without fail.
We will continue using them, and come highly recommended.

March 28, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company, who have been nothing but helpful since I signed up.

Payments and releasing of funds have been really smooth, and help from Tony, Mārtiņš and the rest of the team has been great.

Would highly recommend Paydoo.

March 21, 2022
Unprompted review
Rated 1 out of 5 stars

Do not trust rest of the good reviews…

Do not trust rest of the good reviews here, i am sure mostly by themselves. Before I joined them, i have been told that there will be no monthly fees, just joining fee 60 pound and transaction fees per transaction, so i paid to start with. After the 1st transactions i have been told they would be holding all my money until the end of the year, when I asked why, they told me this is their rules, they dont pay their customer weekly or monthly. They pay after 1 year. Do not trust them, its fraudulent company.

September 23, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!! BEWARE

After being asked to leave a good review at the beginning which I did, the tin has certainly opened with a can of worms!
After paying costs to be accepted by Mastercard and then given a plugin that does not work we began development to make the plugin work costing over £1000. We were then told that they lost the rights to the plugin and could no longer provide services. I know mwb solutions will come back with an excuse that this is not down to them but the provider Paydoo. This is a reflection of the mwb solutions group possibly working together with bad providers like Paydoo to generate cash. mwb solutions have not tried to recover our costs whatsoever and just passed the buck!
We will be taking this legal so i look forward to seeing both mwb solutions and Paydoo in court!!

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Paydoo are a fantastic merchent and great with support.

I've worked with Paydoo on one project which has had defects on my side but Paydoo has supported me and enabled me to grow my business - I would recommend Paydoo as the go too payment merchant for any tech startup as we have, or even a business looking for a new merchant with great support. I am working on several new startups and Paydoo are supporting and working with me which takes much pressure off an otherwise difficult task. The API is easy to use and they offer support if you aren't too technically adapted.

October 6, 2020
Unprompted review
Rated 4 out of 5 stars

The experience we had with Paydoo was…

The experience we had with Paydoo was great. Though for our small business too expensive, therefor we had to terminate our agreement, the customer service given to us by Vicki our account manager was grand. We will re-evaluate our needs as we grow, but our first experience with Paydoo is well worth it. :)

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

Our company works with Paydoo for more…

Our company works with Paydoo for more than a year. Nice small-size processor, many services provided are manual, e.g. merchant statements, but they compensate this with a friendly approach, timely settlements (they agreed to settle us on a separate schedule, which Wirecard was not willing to offer). And they respond during out of office hours. Generally, would recommend them to small-medium companies that want a more personal approach to their issues.

March 18, 2020
Unprompted review
Rated 1 out of 5 stars

Illegal withholding of funds; EK 1 LTD

Impressions of working with Paydoo are very bad. It seems that this is a fraudulent organization that covers its illegal actions with high-profile threats. Honestly, our team was a bit shocked by the work of Paydoo representatives. The decision by the Paydoo team to withhold funds is outrageous. Before we started working together, we started looking for reviews and any information about this company. But we could not find anything. This circumstance caused us some distrust, which is absolutely logical in view of the fact that there is a lot of competition in the market of payment aggregators and not all market representatives are honest and respectable payment systems.
At our own risk, we entered into an agreement with Paydoo and Ecomcharge partners. And in order to make sure that our fears are unfounded, it was decided to launch sales gradually. Our goal was solely to avoid withholding our money illegally. Of course, it is logical that this is a common practice and verification of partners takes place when it comes to large amounts and working capital.

Paydoo turned out to be scammers. We have no other words, how else can these actions be interpreted. They refuse to pay the rest of our funds, allegedly pointing to increased risks, until we continue to work through their gateway.
But how can we continue to cooperate if threats goes into our address regarding the fact that we will be included in the MATCH list because they are not satisfied with such actions on our part.
Perhaps representatives of Paydoo simply do not know why 10% of the total volume of incoming transactions is hold, namely, to cover possible risks. These are generally accepted payment system rules.There is also a certain procedure for entering Merchants in the MATCH list and a set of reasons why they may appear in it.
As a result, we still expect illegally withheld funds. Paydoo representatives threaten us to force us to continue to work through the gateway. Therefore, we do not advise anyone to work with this payment system, and we are no longer going to do this.
Very bad!

Best wishes,
EK 1 LTD

September 24, 2019
Unprompted review
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