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Rated 1 out of 5 stars

Very worst experience. No customer support. No one in paytm is worried about customers. No one taking calls. I requested through mail also regarding my paytm issue.But no response. Please dont use thi... See more

Rated 1 out of 5 stars

It's a fraud company.....It's employees are also fraud....after achieving target they don't resolve your problem. Paytm sound box and All in one machine is a total scam....they deduct money from it w... See more

Rated 1 out of 5 stars

Paytm deducted my money as convenience fee. I am not using payment for long.many times I complaint about transaction they raise ticket without solving issue they show my complaint has been solved. Ye... See more

Rated 1 out of 5 stars

chutiya company h behenchod refund to karma nil h Sala bhosdi ko bank statement chaise Hota h has din ka product aj take time pe nii deliver kayak h inn bhosdiyoo xpressbee shipment no.1256182286791... See more

1.2

Bad

TrustScore 1 out of 5

169 reviews

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1.2

All reviews

(169)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

this side ajay

this side ajay. i am book the bus ticket new delhi to jammu. but ticket cancelled message after 2 minutes . i am already the ticket raise last one week, but paytm side no response . paytm refund service is very poor, but paytim side no refund yet. so kindly proceed the refund and solve the problem earliest

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Discount Voucher Code not received

Hello Paytm Team,

Firstly there is no customer support number or email id available.

I'm not received the Amazon Prime Membership Voucher of 150 discount code after credit card payment successfull of 20710, Order ID : 23687739734, UPI Ref No.453717561202.

As per eligible user - who should minimum pay 20000 credit card bill payment, I paid credit card bill payment more than 20000 but there is no Amazon Prime Membership voucher received.

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

Paytm is the worst service provider

Paytm is the worst service provider in India. I tried to call their customer care number which was mentioned on their website but just one persone kept on answering the call with "apko email kar denge ( we will send an email) with taking any details. Pathetic and unprofessional.

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

I want a date modification in my…

I want a date modification in my international flight. Whereas Paytm's platform not allowing it online. and advising to call the customer care number for such date changes. Trying 100 times. there if like no possibility even to speak to someone. All automated lines / disconnecting , feeling fed up.

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst company in the world…

This is the worst company in the world and I have had experiences with many fraud companies. If you transfer a four figure amount to anyone, they will deduct it from your bank immediately however will not credit it to receivers bank account. If some one is sending you money, they will debit the senders account and will not post it to your account. You can use all the filthy words and all the profanity in the world for this company. Absolutely no customer service. Rouge company, biggest fraudsters in the world.

February 24, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad company

Very bad company
Traning ke name pe larka se kaam karwata hai aur Paisa bolega itna milega lekin jab join karoge to first mahina hi Paisa kaat kar dega aur bolega traning ka Paisa 7 din ka agle mahina milega wo bhi nahi milega .
Koi bhi company first month Paisa nahi katta hai but Paytm me Paisa kaat kar dega. So very bad .

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

I have been a Paytm user registered…

I have been a Paytm user registered number 9867428879 ne Rohit gada
I was forcibly given a Paytm soundbox with zero rental even when I had not asked for it
I have not started using it but they have charged me a rental of rs 79for last 2months i have already lodged a complaint they hv not refunded it toe also again charged me rent this time again

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

Paytm sabse farzi Application hai yeh…

Paytm sabse farzi Application hai yeh Personal loan Dene k bahaane se aapko Bina bataye aapke Account se payment Deduct kar leti hai kitna bhi mail kar lo kitna bhi customer care par shikayat kar do sabse farzi Application hai iske liye RBI Mai complaint karo sabhi mil kar k

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

I am writing to express my concern…

I am writing to express my concern regarding the Paytm product, hoping to provide constructive feedback for the benefit of both existing and potential customers. I recently encountered an issue that has left me dissatisfied and prompted me to reconsider my association with Paytm.

One particular aspect that requires clarification is the process of adding money to the Paytm wallet. I find it perplexing that while KYC is not required when transferring money from a bank account to the Paytm wallet, it becomes mandatory when attempting to transfer the same funds back to the same user account. This seems unusual and elongates the withdrawal process unnecessarily. It is expected that the company would mandate KYC before any transaction, ensuring a smoother experience for users.

Furthermore, I've faced challenges in reaching your customer care for an immediate response to address my concerns. Efficient customer support is crucial for any service, and the inability to communicate with your team in a timely manner has added to my dissatisfaction.

Regrettably, these issues have led me to reconsider my decision to remain a Paytm customer. I believe that addressing these concerns not only benefits individual users but also contributes to the enhancement of your services for the larger community.

I hope you take this feedback seriously and work towards improving these aspects of your service

December 18, 2023
Unprompted review
Rated 2 out of 5 stars

I have recently faced an issue while…

I have recently faced an issue while ordering something on Domino’s and making payment through Paytm. Payment got deducted but merchant hasn’t received when reach-out to them they just route me to merchant then after start routing to bank.

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

I wish I had never booked through Paytm…

I wish I had never booked through Paytm travel. Hyderabad to Bangalore. Bus never came. For refund it is not possible to talk to anyone. You get a care no which keeps on asking you to raise request. No reply to request. On top twitter has scammers which see paytm tag and reply giving personal no. Frauds. All because paytm has no good channel for customer to interact.

November 25, 2023
Unprompted review
Rated 1 out of 5 stars

Worst Customer Service

My Paytm Payments Bank account no.919867735082 has been blocked stating fraudulent transaction of Rs.1109/-. For the same I have already sent atleast 20 mails, spoke at Customer Service for more than 50 times, on their chat box atleast 30 conversation, but all in vain. Now that my account is blocked I cannot use my funds of Rs.41000/- lying in my account. I stay in Mumbai now they ask me to visit Gujarat to a different State altogether get a NOC from the police station and submit it to them. In all my mails it is already marked CC to Gujarat CIC and CC to Police Station Ahmedabad. But all my efforts have gone waste. NICE WAY OF FOOLING PEOPLE & USING PEOPLE'S FUNDS. Hope someone will reply back showing some sincere efforts to refund my money soon. Please help

November 3, 2023
Unprompted review

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