PCCaseGear Reviews 

653
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast dispatch and delivery services, often receiving their orders quickly and with solid packaging to prevent damage. Many people appreciate the competitive pricing and wide range of products available, making it easy to find what they need. The service is frequently highlighted as excellent, with consumers noting the efficiency and helpfulness of the staff, even when making changes to orders or handling returns. However, some customers experienced issues with product quality, receiving items with defects or finding that the quality assurance processes were not effective. A few other people also felt that shipping costs were expensive, and some noted delays or complications with delivery, including items being misrouted or damaged in transit due to insufficient packaging.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

People report positive experiences with products, highlighting the excellent quality and performance of items... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the fast, efficient, and... See more

Price

Clients share positive opinions on price, with many reviewers highlighting great, competitive, and fair... See more

Order

Users describe positive interactions with order, highlighting the super simple and fast ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi thank you for my parcel but I’m sorry to say I couldn’t get my new i7 cpu to work on my computer I upgraded the bios before I put the i7 cpu in couple of months back since put my old i5 cpu back at... See more

Rated 5 out of 5 stars

Just grabbed an amazing deal during their Christmas Sale and couldn’t be happier! The website was super easy to use, customer service was friendly, and my order arrived lightning fast – just in time... See more

Rated 5 out of 5 stars

From ordering to dispatch was only a few days, and delivery (4,000km non express) took just on a week. The system was extremely well packed, both externally and internally and all the cables w... See more

Rated 5 out of 5 stars

Great range, pricing and speedy delivery options. I have been buying almost every tech item I need from PCCG for decades and have never had an issue with purchases from full gaming rigs or chairs t... See more


Company details

  1. Computer Store
  2. Computer Accessories Store

Written by the company

The ultimate destination for PC Gamers & Enthusiasts - Winner of Best Retailer & PC Builder.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

653 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.7

All reviews

(653)

144 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been ordering from pccg for…

I have been ordering from pccg for about 8 years and have never had a issue issues I have used there warranty services and because they keep all of your purchase receipts in your account it makes things pain-free and smooth

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great Products great service

The website is great to use. Prices are competitive and they have a great range. Customer service is very good. I made a mistake and ordered the wrong component, but they were happy to remedy, and I was able to return the component (it was entirely my mistake).

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

One of the most versatile pc parts site to use.

Came across some deals where some parts are offering free postage.
Got me a 9070xt gpu for a good price as well as a sfx power supply both were on special with free standard postage.
Posted from the east and landed in the west in one week.
Both installed and running well.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Always a pleasure to deal with and ask questions and they respond, good delivery prices and easy to navigate the web site.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

My Only Stop for PC Gear

My only stop for PC parts. Been shopping with these guys since 2003 and never had a single problem. On the 2 times I had to RMA something it was done instantly without any issues at all.

Can't recommend PCCG high enough.

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Lifetime customer made!

Iam so impressed with the service! First time customer and I have bought parts for my pc from all the different pc stores available in Aus so far. Order place 9 Sept order shipped ouy 10Sept all the other suppliersi have been waiting from 3 to even 5 days for my order to just ship! I added an item to my order no
issues. I will be buying my parts I still need from u and everything for future builds even if its that item on sale somewhereelse! Thank you for the great service I really appreciate it !

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great website

Choosing parts made easy, the third system built using PCCasegear.
Quick & painless

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Unreal experience!

Unreal customer support and service! My new build arrived quickly and packaged above and beyond! Highly recommend PC case gear!

September 17, 2025
Unprompted review

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