Ordered some valve connectors but unfortunately ordered the wrong ones. Contacted PCL and they sent me a return form straight away. Great communication and easy process. Have used in the past and will... See more
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I have known of PCL for many years through business. Now retired the only minor criticism I could make is the cost of delivery for small, almost weightless components. I appreciate this maybe difficul... See more
Although product not suitable I have nothing but praise for the way my refund was handled. In particular Lisa went out of her way to keep me informed. I recommend any one who needs tyres or accessorie... See more
Stockist. Good quality products, good delivery. Although more expensive than imported copies we often say to our customers when they query the price, “Buy cheap, buy twice”
Company details
About Pneumatic Components Ltd
Written by the company
Experience over 80 years of innovative tyre inflation and compressed air products from Pneumatic Components Ltd (PCL).
PCL is recognised as the global market leader in the design and manufacture of tyre inflation, air line accessories and compressed air products for industrial, petrol forecourt and automotive markets. This ongoing success has been built on providing superior customer service with the commitment of a loyal and highly skilled workforce.
PCL has been manufacturing and supplying tyre inflation and compressed air products since 1938. The products have been specially selected, designed and manufactured through years of experience to satisfy all your needs. PCL’s reputation for producing accurate and reliable equipment has made it the worldwide authority in its field backed up by superior customer service.
PCL is part of the HORNGROUP of companies, joining the TECALEMIT brand offering products and services related to air, fluids and fuels.
Contact info
Holbrook Rise, Holbrook Industrial Estate, S20 3GE, Sheffield, United Kingdom
- 0114 248 2712
- sales@pclairtechnology.com
- www.pclairtechnology.com
4.6
Excellent
117 reviews
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Trusty supplier with fast delivery…
Trusty supplier with fast delivery times and quick to rectify any issues
April 26, 2024
Competent equipment, efficient service
Reliable, 'solid' & pleasant to use equipment, clearly presented through a straightforward storefront, promptly dispatched and delivered by a competent courier with just the right amount of communication.
March 27, 2024
Reply from Pneumatic Components Ltd
Hello Mel,
We are sorry to hear about your experience.
Our factory was closed over the Christmas and New Year period and orders received during this time could not be shipped until 10th January 2024.
We did try our best to make sure our customers were aware of this. From 22nd December 2023, we had a message displayed at the top of our every page on our website explaining this. This message was also repeated at the checkout stage, with customers having to tick and confirm that they were happy with a delivery date after 10th January 2024 before they could proceed further and checkout.
If you have any questions regarding your order, please do contact our Customer Service team directly at sales@pclairtechnology.com or 0114 248 2712, and they will be happy to help you further.
Super fast and exactly as described
November 29, 2023
Showing in stock still not delivered 7…
Showing in stock still not delivered 7 days later
November 24, 2023
Good Supplier.
Good Supplier.
Generally very good service.
Telephone staff good.
Problems if any are sorted out.
Sales people helpful.
Despatch people work hard.
August 24, 2023
Thanks for the swift despatch and great…
Thanks for the swift despatch and great technical knowledge.
June 25, 2023
Long term partnership, great quality
Long term partnership, excellent products, versatile engineering, stunning service support. On the other side, delivery term can be a little bit shorter, but is not a big problem, usually is acceptable
May 31, 2023
Shipment arrived and no shipping…
Shipment arrived and no shipping documents yet for clearance. We will have to pay demurrage.
May 8, 2023
Reply from Pneumatic Components Ltd
Hello and thanks for sharing your feedback.
We're sorry that you experienced problems with this delivery.
You requested a Certificate of Origin with your order and it is this that has caused the delay with the shipping documents. Normally this is done in a couple of days with no issues, as has been the case on your previous orders.
This issue is now resolved and you should receive the documents before the demurrage charges start. If not, these charges will be reimbursed.
This is not a common instance and we want to do better.
Please contact Matthew in our Customer Service Team using customerservice@pclairtechnology.com with any further comments, concerns, or suggestions you wish to share. We'd love to make things right for you in the future.
The service was good
The service was good, but the cost of the replacement part for the 20mm air belt sander wasn't a great deal less than replacing the whole tool unfortunately.
March 26, 2023
Excellent Supplier
Very quick to dispatch orders (with good availability) and, critically, very helpful when you need to talk to someone.
March 26, 2023
excellent company products & service
February 13, 2023
Excellent service and quick delivery
February 9, 2023
EXCELLENT SERVICE
February 15, 2023
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