PC Renewed Reviews 

493
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Spoke to Joey at Customer Service today about my order, and not only did he advise me about my ordered product but he gave me advice on set up, and options to choose a more scalable model. I really ap... See more

Rated 5 out of 5 stars

This is the second laptop I've bought from PC Renewed. An ex-corporate laptop, in A1 condition, is every bit as good as a new one, and considerably better value for money! It comes with a digita... See more

Rated 5 out of 5 stars

This is my second laptop purchase from PC Renewed. Both have gone exactly as promised, the condition is virtually brand new with not even the slightest scratch. Both arrived very securely packed. I em... See more

Rated 5 out of 5 stars

Always very wary of online IT suppliers.... However messaged them setting out my needs, they came back with their recommendation. Visited them, prebooked appointment, viewed the Laptop and paid a very... See more

Company details

  1. Computer Store
  2. Computer Hardware Manufacturer
  3. Computer Repair Service
  4. Used Computer Store

Written by the company

We specialise in refurbishing Laptops and PC's to a very high standard, all of our stock is high quality ex-corporate equipment that offers excellent value


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(493)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Improvement in Customer Experience

The products are good value for money but what PC Renewed could do to impove its customer experience is supply an estimated delivery date on screen.
We ordered 3 x desktop machines which showed as ' In Stock' but in reality they wern't ready and had to be rebuilt to order hence a 5 day lead time.
There was damage on the units when they arrived (Cosmetic) but having waited a week we couldnt afford to send back for replacement.

January 14, 2025
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! I bought this laptop as a gift, and it exceeded expectations. The product arrived on time, was securely packaged, and works perfectly. The recipient loved it! Highly recommend this seller for their great service and quality products. Thank you!

January 3, 2025
Rated 5 out of 5 stars

A bit of a delivery delay after the…

A bit of a delivery delay after the Christmas shut down. I was worried because it was a gift for a friend and was taking longer the expected. When I approached the company, they kept me fully informed with calls and mails on the progress and made sure I got the product on time. The computer arrived as promised and in a beautiful condition.

January 7, 2025
Rated 3 out of 5 stars

It is decent company

I received my laptop which I bought really at good price. I had problem with the delivery but isn't PC renewed fault. The laptop I ordered supposed to be wrapped up in purple but it wasn't. After I called the company the wrapping foil was sent to me to do it myself. The other thing I noticed the slot for the SD card isn't working which doesn't border me as I can use flush stick. Definitely the outside condition is far from A+a lot of scratches and marks. The keyboard and the battery are definitely changed . Overall for the price I paid I can't complain you get what you paid for

December 23, 2024
Rated 5 out of 5 stars

P50 Lenovo laptop

Lenovo P51 refurbished, This was quick delivery and After service is amazing, the product is like new I was blown away at the speed at start up with Windows 11 Pro, I could says one of a kind the after sales team really care, they are truly outstanding, rest assured if you won't a laptop that works better than the latest and is totally upgradable use this company I don't think I will waste my money on a new one ever again.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

PC Renewed experience

I recently purchased a refurbished Lenovo Thinkpad T470 from PC Renewed, a present for my grandson.
I had a couple of questions regarding my purchase and Joey from their customer service provided an informative and extremely rapid response. The best customer service I’ve ever experienced.
I placed my order and two days later I received an email informing me the laptop had been dispatched, it duly arrived two days later.
I was really impressed with the product I received, it was truly immaculate.
It had a reprinted keyboard, totally irradiating the shiny, worn looking keys normally associated with refurbished laptops. That, plus the blue “wrap” that was requested produced a laptop that truly looked like new.
Technically, the laptop is also functioning perfectly.
I would highly recommend PC Renewed for their “reconditioned” products.

November 29, 2024
Rated 5 out of 5 stars

Reconditioned laptop

Reconditioned laptop
Good prices. Prompt delivery and service. Bought as a Christmas present, so hopefully, will be a good investment.

November 28, 2024
Rated 4 out of 5 stars

My first Think Pad...…

The Lenovo Think Pad I purchased has been renovated to a high standard, everything is working beautifully, and it all feels clean and new - even though it isn't!

November 8, 2024
Rated 5 out of 5 stars

Excellent

Excellent. I've bought a couple of laptops off these guys. The price is good and delivery quick. I would shop here again.

November 8, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look