PDS Center Reviews 

2,486
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

PDS Center was originally recommended to me by a close friend in 2021. I have been using their services for a few years; I am truly so glad and thankful! The process is easy to navigate, the service i... See more

Rated 1 out of 5 stars

First they took longer than 12 hours. I emailed and called, left a voicemail and nobody ever got back to me. When I finally received my letter for 3 dogs, it was only one letter and the pronouns on my... See more

Rated 5 out of 5 stars

I ordered my first esa letter back in 2020 and when I went to move in 2023 the new landlord was requesting an updated letter. I went online and payed the rate to renew my letter, which only costed li... See more

Rated 1 out of 5 stars

I have asked that my renewed license have the 3 cats name be put on the main sheet and I’m being ignored. I also need additional paperwork filled out for an apartment to approve me. A women named Gail... See more

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3.2

Average

TrustScore 3 out of 5

2K reviews

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1-star

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3.2

All reviews

(2,486)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

Letter Rejected

My letter was rejected from my condo association.
I have requested a refund, as advertised on their website, and have been ignored. I would strongly discourage anyone from using this site. Waste of time and money.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks so much

Thanks so much
I’m having a difficult time in my life, and I really need my dogs by my side they are my emotional medicine.
With your help I hope my housing problems go away.
Thanks for understand my situation and help me .
Maria

November 15, 2023
Rated 4 out of 5 stars

fast excellent service

fast excellent service. the letter i received was rewritten twice to meet the specifications of my rental managment company fast and effecient. i am honestly truly greatful.

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, promptly answered all my emails and thoroughly helped me through a very difficult screening process for my ESA’s and my living situation

October 15, 2023
Unprompted review
Rated 5 out of 5 stars

Best company ever

Best company ever! I am really happy with them. My airline had their own document to be fill by the phycologist and they did it automatically!!

October 15, 2023
Unprompted review
Rated 5 out of 5 stars

Thank You

I would like to thank you, it was everything I needed. I do suggest using this site. They honor their words on giving you what you need in the time they set.

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

I was told money back guaranteed if I…

I was told money back guaranteed if I didn’t have it in 12 hours the only reason I paid the $100 was because I needed it for court!!! I was evicted yesterday because I didn’t have it !!! So you can’t advertise 12 hours when clearly it’s not how it works ????? please tell me who I need to talk to you to address this. Thank you.

October 2, 2023
Rated 5 out of 5 stars

Application was easy.

The application was not difficult to complete and I appreciate that. The response was within the time frame described by PDS Center.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Very easy to use..

Very easy to use... called up and explained what I needed.. was given and email address to talk to, and they responded very quick with what I needed to do to renew my esa..

September 27, 2023
Rated 5 out of 5 stars

This is a great service

This is a great service that I would recommend to anyone that needs it. Had some questions and called the customer service line and they were able to help me with everything.

September 26, 2023

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