Peachee Collection Reviews 

272
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Don’t forget “retro Madison”. read the fine print , they don’t even try to claim any responsibility for orders.

Rated 5 out of 5 stars

BEST leggings I own and especially for the price! I have paid double money to other companies for half the quality of peachee😍 so snug, not see through and absolutely squat proof, I want them in ever... See more

Rated 5 out of 5 stars

I've had 2 pairs of Peachee leggings for 2 years now and they still fit great, wash brilliantly whilst maintaining their colour and shape, and have been worth every penny spent compared to others that... See more

Rated 1 out of 5 stars

Bonnie I have ordered a wine pair of these leggings last November and I realise you have since closed down some weeks or months later but I didn't recieve the leggings not at the least a refund of ove... See more

Company details

  1. Clothing Store

Information provided by various external sources

Stunning figure enhancing, squat-proof leggings for women with a passion for fitness and fashion. Booty scrunch yoga Pants, activewear tights & leggings for gym goers.


Contact info

3.2

Average

TrustScore 3 out of 5

272 reviews

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3.2

All reviews

(272)

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Rated 1 out of 5 stars

Not quite sure what is going on-

Not quite sure what is going on- I was contacted initially to accept my order being received with paypal a few days after I placed the order. I wasn't able to do so, but Bonnie was super sweet and said it would be okay. I emailed for an update and she responded stating minimum of 14 working days, which I understood. However, I placed my order on November 12th- excluding the holidays, it is now 40 business days. I have sent two emails, requested an update on paypal and a DM on instagram. No response at all. Just wanting to know if I will still receive these or be refunded.

January 14, 2020
Unprompted review
Rated 1 out of 5 stars

You’ll be waiting 3+ months for your leggings

I first ordered a pair of leggings on the 24th of October 2019. I was then sent an offer to receive a percentage off if I ordered 2 more pairs. So I ordered two more pairs on the 31st of October 2018. None of these leggings have been delivered. I had one response to an Instagram message with the usual statement they make stating that they are custom made and take up to 14 days etc....I have sent multiple emails and Instagram messages after this and have received no response. This is a ridiculous amount of time to have to wait for an order!

January 14, 2020
Unprompted review
Peachee Collection logo

Reply from Peachee Collection

Hi Taylor,

Your orders were shipped back to us as they were marked as undeliverable.

We are unable to find any messages from you but have reached out to you using the email on your account with a solution and hope to hear from you soon!

Best wishes,

Peachee Team

Rated 5 out of 5 stars

Guys please get in touch

Guys please get in touch. I have sent you an Instagram message. I’m really struggling with this whole thing. I’m practically begging to get my product and the extra leggings you said you would send as an apology? The email address on your website does not seem to get to you?

Has anyone else had to pay extra to get their product through customs? Not only have I not received my initial order from November 2019 but the company kindly offered to send me an extra pair of leggings as a sorry but I have to pay £20 to get the product through customs? I really need some guidance here

January 14, 2020
Unprompted review
Peachee Collection logo

Reply from Peachee Collection

Hi Suzanne,

We received your Instagram messages and responded within 5 minutes. Thank you.

Peachee Team

Rated 5 out of 5 stars

A must have!

A must have! Love these leggings because they’re comfortable and flattering. Perfect for leg day! They’re 100% squat proof.

January 9, 2020
Unprompted review
Rated 5 out of 5 stars

BEST BRAND!!

The peachee collection brand is an incredible brand!! With a very good quality of products, and innovative and fabulous models, they are super confortable and sculpts the silhouette to PERFECTION! I recommend it at 100000% ! Go to shopping !!! :)

January 9, 2020
Unprompted review
Rated 1 out of 5 stars

Over 2 Months and still haven't received my order

Edited to add: They are being very dishonest about shipping my order. I never received a tracking number. At the time I wrote my review, my order showed as unfulfilled on their website. I order many, many things online and I've never had an order returned because I wasn't home or it was sitting at the shipping company waiting for me to pick it up. That is absurd and a BS excuse. I did email them back - as they even admitted in their reply - and told them I didn't want a refund or free leggings. I just wanted the leggings I ordered and paid for. They did refund me and said they would still send me the leggings because they wanted to make it right. Not that it matters, but I still never received the leggings. This is a shady company to do business with. They only respond to emails when you leave a bad review here and they use the same BS excuse about their shipping company. And they report every bad review. Well, I fought this one and had my review reinstated because it deserves to be here - people should know the truth about them.

I placed an order on 11/5/19 and it still hasn't been fulfilled. I didn't realize they had a 14 working day policy, so I emailed them on 11/18 to check the status. I was told about the 14 day policy and that it was listed on the product page. Well, it is listed on other product pages (I checked after she emailed this), but it's not listed on the product page for the hot pink leggings. It's not even listed on the home page of the website.

A month went by and still no leggings. I figured with the holidays and their promotions, they were busy. But it's been over 2 months and I have yet to receive these leggings. This isn't a shipping issue. They've not even been shipped and my order is showing as "unfulfilled" on their website.

I emailed Bonnie back 3 days ago asking for the status and some honesty about when I can receive my order. She has yet to respond. I also reached out to someone on their IG private messages, but they've not responded either.

What irritates me more than anything is that if they can't keep up with the demand of their orders, then maybe they should stop running promotions until they can get their crap together. And if they're running this far behind, it should be front and center on their home page so people know what to expect when they hand over their money for a product. It's unacceptable to take MONTHS to make leggings. These aren't custom made specifically to my measurements. They're just made-to-order, which does not take over 2 months.

Honestly, I wouldn't even have been mad about it taking this long if they had reached out and said, "Hey! We've received a ton of orders and have fallen behind. Orders placed between X-Y can expect to be shipped by [date]" Honesty and customer service go a long way with a lot of people, including me. This company is failing on both of those.

And I also want to say I think it's shady AF that they're reporting all of the bad reviews. I suspect they're legit like mine......

January 9, 2020
Peachee Collection logo

Reply from Peachee Collection

Hi April!

I'm sorry to hear this happened.

I contacted the warehouse and they've informed me that your parcel was marked as undeliverable and shipped back to us. This typically happens if a customer is not at home at the time of delivery and the waiting period for a parcel being left at a post office has passed.

Unfortunately I was unable to locate any email from you but I have reached out using the email on your account twice, and via phone, and have yet to hear from you. We would love to make you a happy customer and hope you can get back to us at your earliest convenience.

We also have only reported reviews that are not meant for our company - unfortunately we have had several reviews meant for a company under a similar name, and as such we have to take steps to protect our reputation.

I can see that this order was refunded in full and an offer of a replacement pair free of charge was declined by you.

Best wishes,

Peachee Team

Rated 1 out of 5 stars

Leggings not true to size

Well as I can see they report every bad review and they don’t post any of the honest reviews on their site either. I would not buy leggings from this company. Leggings are not true to size and have no stretch. Couldn’t even fit the leggings over my thighs. They run very small and it is made from a cheap material. Do not buy

January 3, 2020
Peachee Collection logo

Reply from Peachee Collection

Hi Jordan!

I'm sorry to hear that your leggings didn't fit well. We would be happy to offer you assistance. Please reach out to us at info@peacheecollection.com and we will help you right away. We have emailed you and contacted you via Trustpilot to offer an exchange but have not heard anything back from you.

Hope to hear from you soon.

Peachee Team

Rated 1 out of 5 stars

Very mixed experience - would not buy again

Ordered from Peachee 3 times in total. First two times were amazing and customer service was great. However, the third time was so awful that I will never order from them again. I ordered on 11 Aug 2019 but my order was not shipped within 7-10 working days as stated on the order confirmation so I contacted them on Facebook messenger to request an update. I received a message saying it was a busy time and shipping will take a minimum of 14 days. By 6 sep I still had not received shipping confirmation so I contacted them again and was ignored. I messaged a few more times to request an update and to then to request that they cancel my order as it had now been 32 working days since my order. I was completely ignored and my order was never shipped so ended up having to put in a paypal dispute to get a refund in October 2019.

I was quite shocked as the company had previously been great. If you want to chance buying from this company I’d recommend using PayPal so that you can get a refund if anything goes wrong!!

January 3, 2020
Peachee Collection logo

Reply from Peachee Collection

Hi Clara,

I am sorry to hear this.

I was unable to locate any correspondence from you in relation to your order after our initial chat.
Our website states that all orders require a minimum of 14 working days processing prior to shipping. This is explained on all product pages on the website and in confirmation emails. The 7-10 day shipping period is seperate.

Your order was shipped out on August 24th and is marked in our system as delivered. PayPal did not not make us aware of any dispute, otherwise we would have provided this information to them.

We would be happy to discuss this further if you would like to reach out to us via email at info@peacheecollection.com with your order details.

Best wishes,

Peachee Team

Rated 2 out of 5 stars

Terrible customer service

I ordered a pair of leggings on black Friday, 11/29, intending to give them to my girlfriend as a Christmas present. I sent them an email two weeks later asking when my order would ship, which was never replied. I DM'd their instagram asking when it would ship which was ignored. Eventually I commented on one of their "win a pair" Instagram posts "how do I win the pair I ordered?" which I was finally sent a message that they take 14 work days to process orders, (this was day 13,) so I gave them the benefit of the doubt and said "thanks." They deleted my comment, as well as other people commenting about their missing orders.

It is now the 21st work day since my order not including Christmas and there is still no shipping information. Obviously I was not able to give these as a Christmas present. I've emailed them three times with no replies, DM'd their instagram again with no reply.

It seems they only reply to messages that can be seen by the public, so maybe this bad review will get me my leggings?

Do not buy from them!!!

Edit: They refunded my money shortly after I posted this review and sent me a free pair that was not the color I ordered. They claim my emails went to their spam, yet that wouldn’t explain the lack of Instagram direct message responses. They seem to be more aware of negative reviews left here than they are of messages sent directly to them.

December 30, 2019
Unprompted review
Peachee Collection logo

Reply from Peachee Collection

Hi Clayton,

As you were not willing to wait our stated processing time for our custom made leggings, we refunded your order entirely, and as an apology for any inconvenience caused, we also immediately shipped you a free pair of leggings in our most popular colour and upgraded you to Express Shipping.

We are really disappointed that this review was submitted, based on the fact that we make it clear on our website and in our order confirmation emails that our leggings require time to be made, and responded to your queries via Instagram. Following your dissatisfaction, we also refunded your order and provided a free pair.

We did our best in the situation and hope you can see that.

Kind regards,

Peachee Team

Rated 5 out of 5 stars

Head-turning leggings!

My husband gifted me the Peachee leggings in Stone and they are amazing! Squat-proof, sweat-proof, so comfy and so flattering! Highly recommend to the ladies who train hard and want to look good doing it!!

December 29, 2019
Unprompted review
Rated 1 out of 5 stars

So disappointed

I was so excited to receive the 2 pairs of leggings I ordered from this website after reading amazing reviews online. I knew they were coming from a different country, so that would make the shipping process longer. Months passed and I didn’t receive anything nor any update on my order. After writing a review here, I finally got a response about my order and the refund I requested. When I received my refund, I deleted my original review after I was promised I would still receive my original order for the inconvenience. It’s been 3 months and still nothing. I’m so disappointed with the customer service I received and I’ll probably never receive the order I was eagerly waiting for.

December 28, 2019
Unprompted review
Peachee Collection logo

Reply from Peachee Collection

Hi Daisy,

Your orders were refunded in full and reshipped totally free of charge. If something has gone wrong and you did not receive them, we would have very much liked to hear from you to remedy this. However we have not received any further communication from you and our couriers have said that your order was delivered. We have reached out to you via email and hope to hear from you soon.

Best wishes,

Peachee Team

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