Pearlchemistgroup Reviews 5

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

5 reviews

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Rated 5 out of 5 stars

Needed some medication for my elderly…

Needed some medication for my elderly parents who are home bound. Went to many different Pharmacies and was told that these medication in this dosage could not be found. Then I tried Barrons’s pharmacy next to a GP surgery in Tooting.
Monika, was amazing and went out of her way to solve my problem. She informed me that it could be collected between 10 to 11 AM next day and I would be texted once medication arrived. Not only did she send me a text message to my mobile, but she rang me as well before 10 AM. She is a rare example of someone who just cares!! Superb customer service.

September 25, 2024
Unprompted review
Rated 1 out of 5 stars

Don't bother with these guys. If they have no stock they cancel your order without telling you!

I Placed an order online on 24th May for 2 x 500ml of Metatone. Still waiting for delivery on the 13th of June. Contacted them by email without any response so rang the contact number on the confirmation of the order. After being transferred 3 times finally informed that the order was cancelled, when asked when they cancelled it I was informed 24th May because they had NO STOCK!! Really!! I asked why they did not inform me that they had cancelled the order so I could purchase elsewhere - Silence!

I must say they were polite and did apologise however reading the other reviews this seems to be a common problem.

If your running an online business this is a good example of how not to.

June 13, 2023
Unprompted review

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