Pearlzilla 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I would also give minus stars .. i ordered two knitted cardigans . They arrived and are not made from knitted material. They are made from sweat shirt material.. they are ugly and unshaprly not as des... See more

Rated 1 out of 5 stars

DO NOT BUY - products are NOTHING like advertised. Definitely a scam! Definitely false advertising. Absolutely disgusting! When complained to CS for returns and refund spoke to 12 new and different pe... See more

Rated 1 out of 5 stars

Agree with all the reviews - this is a disgusting fraud. The photos show embroidered dresses - what arrives is in cheap printed polyester almost feels like a shower curtain. You can not return the goo... See more

Rated 1 out of 5 stars

Terrible service! The item my mother ordered didn't fit her right, no one's fault, but as they instructed us we immediately sent it back to them with package tracking. 6 months later and about 20 ema... See more

Company details

  1. Women's Clothing Store
  2. also in
  3. Children's Clothing Store
  4. Clothing Store
  5. Lingerie Store

Information provided by various external sources

Pearlzilla.com is a mainly design and produce fashion clothing for women all over the world about 5 years. Come here to shop the latest women's fashion dresses, tops and bottoms in this amazing Online Clothing Store.


Contact info

All reviews

(40)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would also give minus stars .

I would also give minus stars .. i ordered two knitted cardigans . They arrived and are not made from knitted material. They are made from sweat shirt material.. they are ugly and unshaprly not as described . The company change there name regularly to avoid criticism . I have requested a refund but heard nothing .. buyers be warned this is absolute rubbish .. disgusting rip off for poor quality goods

August 13, 2020
Unprompted review
Rated 1 out of 5 stars

ABSOLUTELY AWFUL, negative stars!

ABSOLUTELY AWFUL! I dont even think they go by this name any longer. I bought $450 worth of clothing, didnt receive the items for 6 weeks, I told them to cancel my order and refund me, they didnt. Items came sporadically throughout the next few months, I didnt even receive all of the items for which I paid. I asked where to send the items back and they told me some strange address is CA. I questioned this address and they said to send it to that address, so I did. I paid $40 to return the items. I didnt hear from anyone and no credit was provided still after 2 weeks. I reached back in touch with them and STILL, 7+ MONTHS LATER, I DONT HAVE A REFUND!! I went to my bank and they said too much time had past in order to receive a refund from the bank. I went to PAYPAL and they're giving me the runaround! I've tried to communicate with PEARLZILLA and they arent responding now. UNBELIEVABLE. I bought $450 worth, I dont have ANYTHING and still NO REFUND!

July 24, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered 2 tops

Ordered 2 tops, 2 months ago. Received email to say due to CoronaVirus situation in China there will be further delays and they’re trying to source from Cambodia. I’ve replied to the email but it bounces back undelivered as email address not valid.

Avoid this company. Trading as Pealzilla and something ‘sweet’. Apologises cannot remember but I’m
Sure it’s mentioned in other reviews. They are even offering you $10 off your next purchase to try and make you buy again and fall for the scam.

February 27, 2020
Unprompted review
Rated 1 out of 5 stars

I too would give negative stars if possible

I too would give negative stars if I could! This company is a total scam! BUYER BEWARE!! Do not order from here unless you want to get junk, that is if you ever get the items at all. They do not honor their return policy because I did read it before buying and I kept all the crap material that their items were shipped in. They will give you the run around for months in an effort not to refund your money even though they have already received your returned items! It is a scam and I’m trying to figure out how to battle them other than with a million back and forth emails with stupid con artists! I’m so angry and disappointed that I ever ordered here! This company sells total junk and are complete thieves!

February 26, 2020
Unprompted review
Rated 1 out of 5 stars

Worst service I have ever had

Worst service I have ever had
Worst service I have ever had. would Do negative stars if I could. received the product that is not look like the photo on their site at all ! they want me to sent them the item at the original package . How ? It came with Cellophane . the customer service asked repeatedly to send them a photo of the item although i already send them ! keep asking for the same things I have Already sent! ignoring my e-mails for refund. Bad company will never do business and recommend you don’t either
Do NOT order. The clothes look like nothing in the pictures either! The material is awful!

February 5, 2020
Unprompted review
Rated 1 out of 5 stars

STOP BEFORE YOU SHOP !! And get SCAMMED

STOP BEFORE YOU SHOP !!
Disgusting scam company
3 months
NO TRUTH IN ANY REFUND STATEMENTS
no contact numbers
No resolution team
No dispute teams
SCAMMERS AND CON ARTISTS
I have notified PayPal who would not do a thing and FACEBOOK where I saw the AD
asking them to ban advertising for this company AKA ANTISWEET as well

January 30, 2020
Unprompted review
Rated 1 out of 5 stars

DON'T SHOP HERE

Agree with all comments. No inforMation is provided on delivery and at the end I needed to cancel the order. After two months I haven't received my refund, noone responds. Really BAD!

January 29, 2020
Unprompted review
Rated 1 out of 5 stars

Pathetic

Really really bad people, company and products. No communication and appalling manufacture of clothes. Don’t even go there, find it elsewhere.

December 16, 2019
Unprompted review
Rated 1 out of 5 stars

Horrendous company

Horrendous company. When Items eventually turned up after waiting awhile, the items were horrendous, like a caricature of the item on site. I obviously then sent it back and I am still battling with them to get a refund. also fighting with paypal and felt obliged to leave my first ever review. I have brought from several sites from abroad, and although there has been the odd questionable item, doing the return hasnt been an issue.

Also worth mentioning they have change names - suspicious - antisweet it wont allow me to include link

December 2, 2019
Unprompted review
Rated 1 out of 5 stars

Scam company!!!

I would Do negative stars if I could. I returned My order, they tell me I sent To the wrong address though I sent It back to the return address they told me to. Then they said they would give me 1/2 my $$ back Cuz of that. Now they want me to give them the SKU number that was on the clothes. How would I have That? It’s been 3 months and they just keep asking for the same things I have Already sent! It’s a rip off SCAM do NOT order. The clothes look like nothing in the pictures either! The material is awful!

December 1, 2019
Unprompted review
Rated 1 out of 5 stars

Very, very disappointing purchase and process

I should never have broken my policy not to buy clothes online. This has been, and still is, a terrible experience. When I ordered, the anticipated delivery time was 10-15 working days. Having sent multiple emails to follow up, the package finally arrived over 3 months after my order date. Shocking delivery time.
I had carefully checked the dimensions before ordering and the sizing of this shirt is ridiculous - way too small, very short arms and very short in the body. I wouldn't be able to wear it at all. Also, the detail (collar, sleeves) is nothing like the (admittedly photo-shopped) photo on the website. Quality of fabric is cheap polyester. I have been asking for 2 weeks about the returns process - the website indicates you can return items but it does not seem as straight forward as this. I know that the postage to send the item back will be more than what they are prepared to reimburse me for - if anything at all!
I am very, very disappointed with this purchase, and even more annoyed with myself for breaking my rule about online shopping. I most definitely will not be shopping here again and wish I could get the word out there to others to be very cautious!

November 30, 2019
Unprompted review
Rated 1 out of 5 stars

After waiting 3 months now for my full…

After waiting 3 months now for my full refund as promised when I return my items of purchase, the package is returned to me here in Australia. Not only I’m out of pocket for cheap unwearable clothes I also have to wear the $33 spent trying to post the clothes back. This is such a bad company and please DO NOT PURCHASE FROM THEM 😫

November 20, 2019
Unprompted review
Rated 1 out of 5 stars

I would prefer to say NO stars…

I would prefer to say NO stars unfortunately I agree with all of the bad reviews regarding Pearlzilla. Their clothing is very bad quality not at all like the pictures and when I tried to return the items I had the same trouble as everyone below.
This company is a SCAM operator.
Does anyone know a better way to get this information out to the public - to try and stop this company advertising???

November 17, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM HERE!!

DO NOT BUY FROM HERE!!
They aren’t in America as they claim & my order never arrived, they are requesting I pay more to have the goods sent. I’m wanting to take this further to ensure they can’t advertise/trade in Australia somehow. I’m so annoyed, I’ve lost $200 😞

November 15, 2019
Unprompted review
Rated 1 out of 5 stars

Highly dishonest and deceptive trading - beware they are fraudulent operators.

Agree with all the reviews - this is a disgusting fraud. The photos show embroidered dresses - what arrives is in cheap printed polyester almost feels like a shower curtain. You can not return the goods to China so they just continue to give you the run around. I have never encountered such deceptive dishonest behaviour. So frustrated they are allowed to trade in Australia. Please do not buy.

November 14, 2019
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Used to buy a dress and then got a fraud alert through Citi Bank and my account was cleared out.

November 5, 2019
Unprompted review
Rated 1 out of 5 stars

Think again before purchasing

I am still waiting on a refund for a returned item that I ordered on 18 August and it is now November. The dresses on the website look so much better than the real product, fabric is of inferior quality and little care is taken in the stitching of the item. The products are made in Hong Kong and very difficult to return and achieve a refund. The refund and return policy on the website is misleading.

November 3, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look