www.pebbleuk.com Reviews 

1,728
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

bought a couple of compression products recently. great and effective products which served my needs specifically ( after having tried a few different compression socks from elsewhere). very go... See more

Rated 3 out of 5 stars

The shipping service is very quick. I have been wearing compression tight for my long standing work. I came across People maternity compression tight when I went online search for it as I'm pregnan... See more

Rated 5 out of 5 stars

Pebble what a breath of fresh air, A Uk store based in this country,great customer service. They helped to find me the right product for when I came out of hospital. A compression sock,that looks... See more

Rated 3 out of 5 stars

Ordered items, they have turned up promptly, well packaged. The site was reasonably easy to order from, but only gave 3 stars as 2 items i wanted were not available so had to for choice 3. Also i have... See more

Company details

  1. Shopping & Fashion

Written by the company

Proud suppliers of Medically, Certified, Graduated Compression Hosiery (and we've been doing this for 25 years!) - UK Business - Family-run - Helping legs stay healthy - We offer compression stockings for short legs, wide calves, long legs, long feet, plus sizes and more - Travel socks, maternity support tights, lymphoedema garments, compression thigh highs, support tights and more, for both men and women. We're always happy to speak to our customers to help them find the best compression hosiery for their needs, so please call us on 01353 624624.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,728)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ordered items

Ordered items, they have turned up promptly, well packaged. The site was reasonably easy to order from, but only gave 3 stars as 2 items i wanted were not available so had to for choice 3. Also i have not used support tights yet so cannot say if they are worth the very expensive price, but i am going to take other shoppers reviews on board and hope they are as good as listed.

June 4, 2021
Rated 5 out of 5 stars

excellent process

Kept up to date with progress via email, order arrived promptly. We ordered one pair of compression stockings which arrived in a plastic bag, which were posted through letterbox.

May 23, 2021
Rated 5 out of 5 stars

Solidea footless support socks

Solidea footless support socks - I ordered these to support aching legs due to venous insufficiency and find the socks are very comfortable and not too tight. Great for every day and also for hill walking.
The socks arrived very promptly too and I am very pleased with them.

May 22, 2021
Rated 5 out of 5 stars

Good product and dispatched quickly

Good product and dispatched quickly. Delivery was a bit slow but this was down to Royal Mail not Pebble (first class parcel dispatched on the Monday as per the customer service email and the postmark on the parcel, but took 6 days to arrive!) so I can’t really fault their service! They were also quick to respond to my email queries.

May 17, 2021
Rated 3 out of 5 stars

It was okay

The shipping service is very quick.
I have been wearing compression tight for my long standing work. I came across People maternity compression tight when I went online search for it as I'm pregnant now.
I used to wear very high pressure compression tight so was not too sure I would like theirs or not.
It was okay, better than the one what you normally found if you are same as me prefer high pressure one however to me it still could be tighter, the reason why I gave three stars mainly because the price, it's quite expensive and it doesn't live up to my expectation.

May 9, 2021
Rated 5 out of 5 stars

Great fit

Ordered as per size guide and they were a perfect fit unlike other companies I have tried. Super comfy and good quality. Definitely will buy again

May 6, 2021
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. Extremely unprofessional from the management down. Would never purchase from here again and will advise my healhcare professional colleagues of the same to prevent anyone else having to deal with this ridiculous company.

As per the companies reply below to this review they seem to misunderstand their own size guide. Being a height of 5 ft 9, pre pregnancy clothing size 10 and weight of over 70kg that would mean I ordered the correct size of large. In other words just avoid this company. Disaster to order from, don't waste your money!

May 6, 2021
www.pebbleuk.com logo

Reply from www.pebbleuk.com

Sorry to hear you have encountered issues with our customer service. After investigation with your order, it became apparent that you ordered the incorrect size garment and had tried it on. Whilst we do understand that this is very, frustrating when this happens, I am sure that you will understand that healthcare products are not eligible for return once opened.
Kind regards,
The Pebble UK Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look