Peepers Reading Glasses Reviews 

45
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I've been a Peepers fan for over 20 years and have always loved their styles, colors, & durability. I have purchased over 20 pairs of readers and bifocals over this time. HOWEVER, the quality and du... See more

Rated 1 out of 5 stars

I bought a pair at the airport and I was happy with them. Less than a year went by and I was wearing them and I heard a pop. The plastic frame just broke. I didn't think much of it, so I found a re... See more

Rated 2 out of 5 stars

Style looked great online. When I got them I could tell that they were really light, almost cheap feeling. I purchased the progressive readers. The magnifying part of the lens is tiny, you almost have... See more

Rated 1 out of 5 stars

These are just drugstore readers not even as cute or as comfortable. No PD measurement (space between your eyes) which is supposed to be a critical measurement. Customer service is the worst, their... See more

1.7

Bad

TrustScore 1.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(45)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’ve purchased multiple pairs

I’ve purchased multiple pairs of peepers reading glasses. Loved them at first, but they break VERY easily! Especially the thinner frames. I’ve had two pair replaced by the company which was nice. They broke within a year of purchase. The REPLACEMENTS broke within six months. They replaced one pair but sent the wrong strength and then said sorry but were out of stock. And now the 5th pair has broken! I am 70, live alone and the readers are INSIDE THE HOUSE. No idea why they break. But it is always the very thin frames. The thicker psi I’ve had for two years and keep in my purse, gets most of the wear but still fine. Go figure. But don’t buy them.

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

These are just drugstore readers not…

These are just drugstore readers not even as cute or as comfortable. No PD measurement (space between your eyes) which is supposed to be a critical measurement. Customer service is the worst, their own email form could not read my responses and it took me two weeks to get and answer. Excruciating to work with their chat function. Don't bother. Oprah should be ashamed to be recommending this company.

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

Nice looking junk

Nice looking junk. I ordered several pairs in June and they looked cute. So I ordered 3 more in July directly from Peepers.com. It is now mid October and Of the 6 total pairs, 4 are cracked and the lens fell out.

Customer service is a joke. They say a one year warranty…. And It’s like the inquisition trying to get some service. and at this point the time I have to put inTo resolve this is a diminishing return…. I’ve tossed the glasses and lost over $100.

Do not buy from them.

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

returned with a voucher

Please note that many products can only be returned with a voucher. This is not mentioned on the website!!!!!! Very unfriendly to customers.

October 22, 2024
Unprompted review
Rated 1 out of 5 stars

I bought 3 pairs from the website

I bought 3 pairs from the website. They all broke within 4 months. They are very poor quality, unlike the Peepers I have bought off the rack in Toronto in stores. AND I had to pay duty on them when they arrived!
Won’t do that again.

April 25, 2024
Unprompted review
Rated 2 out of 5 stars

Cheap to buy for a good reason

I am on my third pair as these are pretty cheap to buy but that's obviously (now) because they are also cheaply made. My first pair broke at the bottom of the lens frame after three weeks. I thought it might have been a one off so bought two more pairs. The first of the two has now broken at the earpiece hinge after three weeks of use. Will be looking elsewhere in the future.

May 6, 2024
Unprompted review
Rated 1 out of 5 stars

color was off but refund refused

I ordered frames and what was sent to me was lighter in color than pictured on the web site. Customer service said since the frames are on sale, I can only receive a credit. This is useless to me since I don't want any other frames from this company.

February 12, 2024
Unprompted review
Rated 2 out of 5 stars

I've owned 5 pairs of Peepers readers

I've owned 5 pairs of Peepers readers. Every one of them has broken. They are really poorly made which is unfortunate because they have nice styles. As a comparison I own 4 pairs of readers and prescription glasses from other companies and have had no issues.

February 2, 2024
Unprompted review
Rated 1 out of 5 stars

Incompetent

My glasses arrived but unfortunately, it was someone elses order. The packing slip inside had someone else's name and address, and the glasses were theirs, not mine. I contacted them and they said they would resend my order. They blamed the post office? I don't think the post off put the wrong glasses in the wrong box?
The replacement order arrived, however, it was not delivered to my house. It ended up at a fed ex facility 30 minutes from me. They blamed on it on duty fees? Then why did the first order arrive at my house?
Very frustrating experience and won't order from again.

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware! I ordered 2 pairs of what I thought were reading glasses from Peepers during an GMA promotion and when they were received I them noticed one pair had the correct prescription 2.50 and the other had a prescription of 0.00. I contacted Peepers requesting to return and was told I would have to pay for return shipping. This was not included in the instructions during purchase and if it had been I would not have placed an order! Buyer beware because if you don’t want what was received, Peepers just wants to keep the money used for purchase because the promotional amount was $10. and it would probably cost as much or close to that amount to return!!! To me, this constitutes somewhat of a scam!

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware! Peepers Canada ships from the US and I got a sizeable FedEx bill I wasn’t expecting. Peepers would not help with this at all.

October 4, 2023
Unprompted review
Rated 2 out of 5 stars

Nice frames shame about the lenses

They arrived on time, nicely packaged and I love the frames. I ordered some readers of the same strength as all my others, but my vision through them is strangely distorted as though they are too strong. Also they are super reflective, which doesn't look great on zoom calls.

August 24, 2023
Unprompted review
Rated 3 out of 5 stars

NOT ZOOM Ready- lots of glare

I ordered 4 pairs through GMA Steals and Deals. So the Pros- they came quickly, cute and stylish, seem well made, blue light blocking and come with a case.

The Cons - Not good for Zoom- they reflect every bit of light and I can clearly see the relation in the lens. Clarity is ok, lens seems slightly distorted.

Overall I probably wouldn’t order these again . And they are cute.

August 21, 2023
Unprompted review
Rated 1 out of 5 stars

Really cheap lenses

The frames are ok BUT the quality of the lenses is very poor resulting in not being able to see clearly. i would return them for my money back but it seems they will only give me merchandise credit. Very sorry I ordered from them - save yourself the trouble and buy glasses elsewhere

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Care

I ordered a pair of readers through Amazon in January 2022. Just today they broke due to a manufacturing issue. I contacted Peepers via phone and after providing them with some further information and pictures via email, a replacement pair is being shipped to me. Very good experience. Would recommend!

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

Unfortunately I needed to return my…

Unfortunately I needed to return my order because my face was smaller than the chosen glasses but I had one of the best mail order experiences. The products were of substantial quality, mailed simply in a small sturdy container and the return process was the easiest I’ve ever encountered. The return label was sent quickly and simply at no cost, it fit over the existing label, one piece of packing tape secured the box and my account was reimbursed the next day. What a way to do a business. Keep up the great work.

August 30, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look