Pegani Reviews 

7,038
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, noting that items arrived quickly and in perfect condition, even for international orders. Many appreciate the excellent service, highlighting prompt responses and helpful communication throughout the ordering process. The overall experience, from placing an order to receiving it, is frequently described as seamless and hassle-free. Reviewers are also very satisfied with the quality and variety of products, often finding unique items difficult to source elsewhere. Products consistently meet expectations, arriving well-packaged and as described. People commend the company for going above and beyond, such as sourcing specific items or quickly replacing damaged goods, demonstrating a commitment to satisfaction. Many express intent to purchase again due to the reliable service and excellent product range.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast and quick shipping, with some... See more

Product

Customers had positive experiences with product, often praising the quality and selection available.... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, prompt, and efficient.... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent condition of... See more

Order

Users describe positive interactions with order, with many expressing peace of mind from start to finish due... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Well packaged and books arrived in perfect condition despite the weight. I have been after a complete Tarbell's Course for years, within Europe and I don't regret pulling the trigger at Peg... See more

Company replied

Rated 5 out of 5 stars

Fantastic! Was very pleased. Ordered from the USA and everything from start to finish was on point! Delivery was very fast and everything came intact! Thank you for a wonderful stress free experience!... See more

Rated 5 out of 5 stars

Found exactly the item wanted at the best world wide price - including reasonable shipping price compared to other choices. Fast delivery in perfect condition. could not be more delighted.

Rated 5 out of 5 stars

The product was out of stock. I received an apology and a promise that the order would be shipped with express delivery. I ended up receiving the item (plus a deck of cards) several weeks earlier than... See more


Company details

  1. Magic Store
  2. Balloon Store
  3. Children's Toys Store
  4. Circus
  5. Event Planner

About Pegani

Written by the company

UDVALG & ERFARING
Ved Pegani sælger vi alt inden for trylleri, jonglering, balloner, artist- og julemandsudstyr. Firmaet blev startet op i 1983, da en meget entusiastisk Steen Pegani (som 13-årig) udgav sit første lille tryllekatalog. I 1987 åbnede den første lille butik i centrum af Horsens, og siden har firmaet støt og roligt vokset sig til det største af sin slags i Skandinavien. Vi har over 5000 forskellige produkter på lager, og hver dag sendes pakker med spændende remedier til glade kunder i Danmark, Norge og Sverige - og resten af Verden. Pegani er en privat ejet virksomhed med Steen Pegani Hedegaard Sørensen som indehaver.

KVALITET
I et marked der nærmest eksploderer med nyheder, ser vi det som vores helt store opgave at være det filter, der kun lader de bedste produkter slippe igennem. Vi er stolte af vores sortiment, og køber du en vare ved Pegani kan du regne med, at kvaliteten er i orden og bliver bakket op af både service og returret. I et tæt samarbejde med mere end 200 leverandører fra over 30 forskellige lande, forsøger vi omhyggeligt at udvælge de helt rette produkter til vores kunder. Søger du noget du ikke lige kan finde her på siden, ligger vi gerne vandrette i luften (!) for at skaffe det til dig.

SERVICE & ERFARING
Vi samler på tilfredse kunder og forsøger at yde den bedste service til alle - uanset om vi handler med topprofessionelle artister eller en 11-årig dreng, der skal købe sine første trylletricks.
Vi gør vores yderste for at ekspedere alle ordrer lynhurtigt. Vi ved noget om de ting vi sælger og hjælper altid gerne med råd og vejledning. Du kan ringe inden for vores kontortider og sender du en e-mail, kan du i hverdagene forvente svar inden for 24 timer - som regel lige med det samme. Kommer du i nærheden af Horsens, er du velkommen til at aftale tid til et besøg i vores showroom.

INSPIRATION
Vi tager vores opgave som Skandinaviens største tryllebutik alvorligt og er bevidste om, at vi bygger videre på en lang og fin tradition inden for en helt særlig kunstform. Vi føler vi har verdens bedste (og sjoveste) kunder og ser det som vores opgave, at inspirere og supportere det bedste vi kan. Derfor har gennem alle årene lagt mange kræfter i at støtte foreningsarbejdet rundt omkring i Skandinavien og selv stået bag kongresser, festivaller, seminarturnéer og utallige tryllemøder.

Vi ligger vandrette i luften - for dig!

Written by the company

God kvalitet
Vi forsøger at være din kvalitetsambassadør og udvælger med stor omhu de varer, som vi præsenterer på vores hjemmeside.
Stort udvalg
Inden for vores specielle felt vil vi være din one-stop-leverandør. Hvad vi ikke har, gør vi alt for at skaffe hjem til dig.
Super service
Vi samler på tilfredse kunder og gør virkelig alt hvad vi kan, for at du skal være tilfreds med at handle her. Skulle du opleve problemer, så tag kontakt, og vi finder helt sikkert en løsning!
Udvikling og inspiration
Vi har verdens sjoveste kunder og ser det som vores opgave at inspirere og supportere dem det bedste vi kan. Derfor arrangerer vi året rundt en række events, hvor man kan lære mere og dygtiggøre sig inden for trylleri, jonglering og balloner - og det at optræde.
Erfaring
Tryllebutikker kommer og går. Vi slog dørene op i 1987, og du kan trygt stole på, at vi også er her i morgen. Vi har igennem de mange år fået en god portion erfaring, som vi beredvilligt stiller til din rådighed. Prøv os bare af!

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(7,038)

330 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great props and superb service!

At Pegani, you'll find high-quality and highly original magic sets (many of which you can't find in other stores), but above all, their customer service is unbeatable, with prompt response and solutions to any issues. I always recommend Pegani to my magic community.

April 28, 2025
Rated 5 out of 5 stars

Appearing glass would like to thank Steen and his…

I would like to thank Steen and his team at Pegani for my recent purchase. I have dealt with them in the past and always found them to be very professional and efficient. If ever I needed further information I found them to be always on the ball with their reply. I have always found the quality of their props always good.
Michael.

March 25, 2025
Rated 5 out of 5 stars

I was very happy to find an item that I…

I was very happy to find an item that I had dreamed about getting for years: throw streamers as used in Kabuki theatre. The price was not unreasonable, though the toll I had to pay to get them to Iceland was almost prohibitive. But worth it! Best regards.

March 17, 2025
Rated 5 out of 5 stars

Loved the product (Pop More by Tora…

Loved the product (Pop More by Tora Magic). Excellent customer service, the online ordering process is smooth & hassle free. The item got delivered within 10 days to the UK. Great job folks.

February 27, 2025
Rated 1 out of 5 stars

Empty Package

I ordered a deck, they sent me an EMPTY envelope.

February 27, 2025
Pegani logo

Reply from Pegani

Hello Mark

So sorry about this! Surely not meant to be like that, but somehow the ordered deck has escaped from the envelope between Denmark and Germany. As informed by e-mail earlier today, a new one is now on its way, and you will receive new tracking info later today.

I apologize for the inconvenience and the delay getting this. Hope you will have a lot of fun with it, when you (finally) receive it within a few days.

Best regards
Steen Pegani

Rated 5 out of 5 stars

Great service

Some changes needed to be made to my order due to inventory. Jacob was quick to get with me and actually saved me money. Even better was how fast my order was delivered to the US.

February 10, 2025
Rated 5 out of 5 stars

Complete experience with Pegani shop…

Complete experience with Pegani shop was extremely professional, from their site, easy, helpful communication to the reasonably price but nonetheless fast shipping.
Prices for some of the items are a bit higher than similar shops, but they are very well stocked so you can get everything in one place instead of buying it in two or more shops.

February 12, 2025
Rated 5 out of 5 stars

Customer Service A+

Steen has made sure that my large purchase went smoothly as possible. He has kept an open communication with me during the international shipping. I would definitely buy again and have thought about a trip to Denmark just so I could visit his shop!

February 11, 2025

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