PenmanDirect Reviews 

5
TrustScore 4 out of 5

4.1

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Company details

  1. Business Services

Information provided by various external sources

For everything calligraphy


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

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1-star

No recent history of asking for reviews

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4.1

All reviews

(5)

1 review in the last 12 months

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Rated 5 out of 5 stars

Beautiful work....

Ordered a copy of Desiderata as a gift and arrived in good time. Beautifully done, better than I expected and well packed to protect it. Very grateful!

April 1, 2026
Unprompted review
Rated 3 out of 5 stars

Good, but apparently no customer service

My first order with this company. Good products, good packaging and delivery, but one of the items I ordered was missing. An easy mistake, it was one of the calligraphy nibs. I emailed to let them know. No one got back to me. This raised a red flag for me and I will probably choose someone else next time.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Best Customer Support & Competitive Prices

Originally had a query about a nib and penholder compatibility so I emailed PenmanDirect for advice. They emailed back straightaway advising me if they were compatible. Really helpful!!
Placed an order after this, however also saw a couple of things I really wanted after I'd ordered.
PenmanDirect were quick to reply and send me an invoice after including the items in my order.
Best customer service and competitive prices.
Really happy with the service. Will definitely be going there again if I need any more calligraphy supplies.

September 9, 2017
Unprompted review
Rated 5 out of 5 stars

My first calligraphy tools shopping outside Amazon

The web site is very nicely done, easy to navigate, good range of goods, reasonable prices, smooth shopping experience, well packed parcel, good delivery time made this company my choice. I've repeated the experience and will return to. Recommended.

February 10, 2017
Unprompted review
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Reply from PenmanDirect

Hi Petra
Many thanks for your glowing review - we're delighted that you were happy with our website and service and that you'll be visiting us again soon!

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