People for Research Reviews 

297
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently emphasize the exceptionally supportive and professional staff members who guide participants clearly and patiently through every single step of the process. Consumers also consistently appreciate the prompt financial payments and the wide variety of engaging research topics available to explore regularly. Though some people noted minor technical challenges or felt unfamiliar with the software platforms used, they successfully completed their assigned studies. Reviewers explained that the detailed communication provided by the team helped overcome these initial hurdles and kept participation very straightforward.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the straightforward application... See more

Staff

Customers consistently note positive experiences with staff, describing team members as warm, polite, and... See more

Payment

Consumers find payment to be positive, highlighting a smooth, professionally managed process with reliable... See more

Service

Customers had positive experiences with service, describing it as professionally run with clear communication... See more

Customer service

Clients share positive opinions on customer service, highlighting polite and helpful interactions. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy process, lovely people and fast payouts. Honestly, my favourite market research company. EDIT: I have been chosen for many studies with them; I only ever had 1 issue, and it was resolved... See more

Company replied

Rated 5 out of 5 stars

Another great project to be involved in regarding banking which I look at every week for loans and overdrafts to keep my business afloat. PFR is also good in many ways as they keep in touch via email... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure what to expect when signing up but my experience has been really positive. I signed up 1 month ago and have applied for many things and have been offered 3! The first was to use an onlin... See more

Company replied

Rated 5 out of 5 stars

The patience of the staff is amazing. Not the most confident Teams user, they guided me through, made my feel that my experiences and opinions were valued. And the subjects make me think more deeply... See more

Company replied


Company details

  1. Market Researcher

Written by the company

People for Research is a specialist recruiter of participants for paid research opportunities. Share your feedback on products and services and get paid for your opinions. Paid market research and usability testing – Website testing, game testing, app testing, focus groups, one to one interviews and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(297)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well organised

Well organised. Good communication. Interesting NHS Future Health project. All went very smoothly.

November 8, 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you for sharing your feedback, and please accept our apologies for not responding sooner.

We’re really pleased to hear that you found the project well organised with clear communication, and that your experience taking part in the NHS Future Health study was smooth and engaging.

Thank you for taking part and for supporting research with People for Research - we truly appreciate your involvement and hope to welcome you to future studies.

Kind regards,

PFR Team

Rated 3 out of 5 stars

Communications not 10/10

I was invited to do a study to provide some information from a credit card statement & upload a payslip.

Completed it, then didn't hear anything again or receive payment - waited 6 weeks and emailed asking if that could be looked into.

Was told they required something different to what I provided; let's assume that instructions were clear & I missed something & that was my mistake - apologies & totally fair to not be paid for doing the wrong thing.

But surely you'd communicate with someone who had completed a task for you and given you some very personal information (payslip) as to why they wouldn't be paid, rather than leave them wondering if they'd been scammed or something & having to chase you?

Constructive feedback: Really easy and quick fix to just advise people if they've done something wrong and not met the conditions. You then avoid them being confused and this also gives a chance that if it's a mistake, perhaps they can put it right and you can get what you need from them after all.

October 18, 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you for taking the time to share such detailed and constructive feedback, and please accept our sincerest apologies for not addressing this sooner.

We’re genuinely sorry for the frustration and uncertainty caused by the lack of communication following your submission - especially given the personal information you shared. We completely understand why this would have been concerning.

You’re absolutely right that, even where submission criteria haven’t been met, participants should be informed clearly and promptly. We apologise that this didn’t happen in your case and that you were left waiting and having to follow this up yourself.

Your feedback around clearer communication is well taken.

We’d also like to reassure you that People for Research takes data security extremely seriously. All documents shared with us are handled securely, in line with strict data protection and ethical research standards, and are never used for any purpose other than the study itself.

Thank you again for raising this with us and for approaching it so constructively. Feedback like yours genuinely helps us improve the experience for everyone taking part in research.

Kind regards,

PFR Team

Rated 3 out of 5 stars

The leader was pleasant explained well

August 29, 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you for your feedback - we’re pleased to hear that the session leader was pleasant and explained everything clearly.

We appreciate you taking the time to share your experience with People for Research and hope to invite you to take part in future studies.

Kind regards,

PFR Team

Rated 1 out of 5 stars

have applied to take part in many and…

have applied to take part in many and been on here for ages never got one survey waste of time

July 18, 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi Claire. Thank you for your feedback, we do appreciate everyone's opinion. As we explained via email when you contacted us, unfortunately it can take a number of applications before we are able to match you up with a suitable study – we do receive a high volume of responses on some of the most popular topics, but we always try to involve those who have not yet been selected to take part where possible.

Each opportunity has specific criteria we’re looking for, but are not able to divulge to avoid influencing the participants' applications – this does mean you may feel you’re suitable for something and still don’t get picked. Unfortunately, we can’t always be open about these criteria, as we need to ensure responses are valid and honest to make the research worthwhile.

We do appreciate you applied to six of our projects without being picked, and just want to confirm we don't use any of the data you provided for any other purposes other than being recruited for paid research.

Rated 5 out of 5 stars

I have been doing research for this…

I have been doing research for this company for a little over 2 years now and they are fantastic. I have taken part in numerous studies and have always been paid the promised amount in good time without fuss.

If you are just signing up then be patient as it may take some time to get your first project but it is worth the wait.

Be honest in your answers and profile and the opportunities will soon come.

July 18, 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you so much for sharing your experience and for being part of our research community for over past couple of years.

We’re delighted to hear that you’ve enjoyed taking part in multiple studies and that payments have always been made promptly and as promised.

Your advice to new participants is also spot on - being patient and keeping profiles honest and up to date really does help with matching to suitable opportunities.

We truly appreciate your continued involvement with People for Research, and we look forward to inviting you to many more studies in the future.

Kind regards,

PFR Team

Rated 5 out of 5 stars

Once you get in, it's very easy.

Once you are selected to one of the opportunities you apply to, the process is quite smooth. It can include a video interview or just a call (I managed to get both), and you get paid a few days after it's finished.
Very nice and helpful people

July 17, 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you for sharing your experience with us.

We’re really pleased to hear that once selected, the process felt smooth and straightforward, and that both the video interview and phone call went well for you.

It’s also great to know that payment was received promptly and that our team came across as helpful and supportive.

Thank you for taking part in research with People for Research - we really appreciate your feedback and hope to invite you to future opportunities soon.

Kind regards,

PFR Team

Rated 5 out of 5 stars

Smooth and Professional Experience with People for Research

I had a positive experience with People for Research. The communication was excellent, with clear instructions provided at every step. The staff were professional and friendly, which made the process comfortable. I received my incentive a few days after completing the research, without any issues. Overall, it was a smooth and pleasant experience.

July 8, 2024
Unprompted review
People for Research logo

Reply from People for Research

Thank you so much for sharing your positive experience.

We’re delighted to hear that the communication was clear throughout and that our team made the process feel comfortable and straightforward. It’s also great to know that your incentive was received promptly and without any issues.

Thank you for taking part in research with People for Research - we really appreciate your feedback and hope to invite you to future studies soon.

If you haven’t already, feel free to take a look at our latest available studies -https://www.peopleforresearch.co.uk/participant/opportunities

Kind regards,

PFR Team

Rated 5 out of 5 stars

great talk

research company

April 1, 2024
Unprompted review
People for Research logo

Reply from People for Research

Thank you for your feedback, we’re glad to hear you enjoyed the talk!

We appreciate you taking the time to share your experience with People for Research and hope to welcome you to future research opportunities.

Check out our available studies - https://www.peopleforresearch.co.uk/participant/opportunities

Kind regards,

PFR Team

Rated 5 out of 5 stars

mooth Sailing with PFR: Great Experience & Easy Payments

I just wanted to drop a quick shoutout to People for Research! I have been part of their research community since the start of 2024 and participated in a recent study as well, it's a great experience.

First off, chatting with the team about the research gigs was super easy. They were always there to answer any questions and make sure I was all set for each study.

One aspect that particularly impressed me was the promptness of payment. As promised, payments were processed quickly without any delays, demonstrating PFR's commitment to its participants.

The best part? They give you tons of time slots to choose from, so scheduling was a breeze.

Before diving into each study, I had a chat with Jade. She's awesome! and provided valuable insights and guidance about the study. Big shoutout to her!

Overall, I would highly recommend People for Research. They make participating in research a breeze.

Thanks, PFR, for the awesome experience. I can't wait to jump into more studies with you guys!

Naqash Ahmed

March 22, 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi Naqash,

Thank you so much for taking the time to share such a detailed and positive review - it really means a lot to us. Please accept our apologies for only just replying now.

We’re delighted to hear that you’ve enjoyed being part of our research community since 2024 and that your recent study experience went so smoothly. It’s great to know that communication felt easy and supportive, scheduling was flexible, and that payments were made promptly as promised.

A special thank you for the shoutout to Jade - we’ll be sure to pass on your kind words to her. She’ll be thrilled to hear how helpful you found her guidance.

Thank you again for recommending People for Research. We truly appreciate your support and look forward to welcoming you to many more studies in the future.

Kind regards,

PFR Team

Rated 5 out of 5 stars

Great Company with professional service

Very professional company with prompt communication. I really enjoyed my experience and have no hesitation in recommending PFR.

March 25, 2024
Unprompted review
People for Research logo

Reply from People for Research

Thank you very much for your kind feedback.

We’re really pleased to hear that you found the service professional and communication prompt, and that you enjoyed your experience overall. Your recommendation means a great deal to us.

Thank you for taking part in research with People for Research - we hope to invite you to future studies soon.

Kind regards,

PFR Team

Rated 5 out of 5 stars

10/10 experience

I had a brilliant experience with people for research. I was given clear instructions on how to complete my review, and the people I spoke to were lovely and very professional whilst still making me feel comfortable. I received my incentive a few days after completing the research with no issues at all. I recommended these to many of my friends and family members and I intend to take part in reviews in the future. Over all it was a fantastic experience.

February 15, 2024
Unprompted review
People for Research logo

Reply from People for Research

Thank you so much for taking the time to share your experience — we’re delighted to hear it was such a positive one.

It’s great to know that the instructions were clear, our team helped you feel comfortable throughout, and that your incentive was received promptly without any issues.

We’re especially grateful that you’ve recommended us to friends and family - that support really means a lot to us.

Thank you for taking part in research with People for Research. We look forward to welcoming you to many more studies in the future.

If you haven’t already, feel free to take a look at our latest available studies -https://www.peopleforresearch.co.uk/participant/opportunities

Kind regards,

PFR Team

Rated 5 out of 5 stars

Excellent surveys People for Research

People for Research gives you surveys that are interesting to do.There are a variety of surveys that are paid well for your feedback. Staff and members are polite and helpful. A great way to earn extra cash and give your opinion.

March 22, 2024
Unprompted review
People for Research logo

Reply from People for Research

Thank you for sharing your experience with us.

We’re really pleased to hear that you’ve found the surveys interesting and varied, and that you’ve felt well supported by our polite and helpful team. It’s great to know you value both the opportunity to share your opinions and the incentive for taking part.

Thank you for being part of People for Research - we hope to invite you to more research opportunities soon.

Kind regards,

PFR Team

Rated 5 out of 5 stars

Professional, polite and prompt payment

I regularly use this website and they often send new opportunities through via email - I have been recruited on several occasions for paid market research and they have been professional, polite and friendly each time. The incentives have always been paid out promptly which gives me a lot of confidence in the company and peace of mind knowing I don't need to follow up on it.

April 5, 2024
Unprompted review
People for Research logo

Reply from People for Research

Thank you so much for sharing your experience and for being a regular participant.

We’re really pleased to hear that you’ve been invited to several research opportunities and that our team has consistently been professional, polite, and friendly.

Thank you for continuing to take part in research with People for Research - we truly appreciate your support and look forward to inviting you to future studies.

Kind regards,

PFR Team

Rated 5 out of 5 stars

A great experience

It's a great company which is concerned about our experiences and convince.They are warm and kind at all times and they do reward properly

April 5, 2024
Unprompted review
People for Research logo

Reply from People for Research

Thank you for sharing your experience with us.

We’re really pleased to hear that you found your experience positive and that our team came across as warm, kind, and supportive throughout. It’s also great to know that you felt properly rewarded for taking part — that’s very important to us.

Thank you for being part of People for Research. We truly appreciate your feedback and hope to welcome you to future research opportunities.

Check out our latest available studies here -https://www.peopleforresearch.co.uk/participant/opportunities

Kind regards,

PFR Team

Rated 5 out of 5 stars

Always interesting experiences and paid…

Always interesting experiences and paid reasonably promptly

April 2, 2024
Unprompted review
People for Research logo

Reply from People for Research

Thank you for sharing your feedback - we’re really pleased to hear that you’ve found the experiences interesting and that payment has been made promptly.

We appreciate you taking part in research with People for Research. If you haven’t already, feel free to check out our latest studies, as new opportunities are added regularly - https://www.peopleforresearch.co.uk/participant/opportunities

Kind regards,

PFR Team

Rated 5 out of 5 stars

Great experience so far

I’ve had three experiences on the platform now and they have been very communicative and timely with pay.

March 6, 2024
Unprompted review
People for Research logo

Reply from People for Research

Thank you for sharing your experience with us - we’re really pleased to hear that your experiences so far have been positive.

It’s great to know that communication has been clear and that payments have been made promptly. We hope any recent studies you’ve taken part in have been just as interesting and enjoyable.

Thank you for being part of People for Research. If you haven’t already, feel free to check out our latest studies here, as new opportunities are added regularly:
https://www.peopleforresearch.co.uk/participant/opportunities

Kind regards,

PFR Team

Rated 4 out of 5 stars

Great communication from PfR and their client

My most recent experience was really positive. PfR client reached out to be me directly and made the process really easy and pleasant. They were pretty flexible on the time of the research call and kept good communication up until the day of the call. It was clear that they take informed and continuous consent really seriously and I felt confident that their client took it seriously.

My only suggestion with PfR is some way to track the outcome when you apply for an opportunity. This is not essential but it would make the process feel more transparent.

March 26, 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you very much for taking the time to share such detailed feedback about your recent experience.

We’re really pleased to hear that communication from both People for Research and our client was clear, flexible, and supportive, and that the process felt easy and pleasant throughout. It’s especially encouraging to know that informed and ongoing consent was handled well and gave you confidence in the research - that’s something we take very seriously.

Thank you also for your suggestion around being able to track the outcome of applications. We completely understand how this could help make the process feel more transparent, and we appreciate you taking the time to share this feedback. Suggestions like yours are genuinely helpful and are passed on internally as we continue to look for ways to improve the participant experience.

Thanks again for taking part in research with us - we really appreciate your involvement and hope to invite you to future opportunities soon.

Kind regards,

PFR Team

Rated 5 out of 5 stars

I thoroughly enjoy being part of this…

I thoroughly enjoy being part of this amazing survey site. Great campaigns to join and good incentives too

March 28, 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you so much for your lovely feedback - and our apologies that it’s been a little while since you left this review.

We’re really pleased to hear that you’ve enjoyed being part of our survey community and have found the campaigns engaging with good incentives. Feedback like this means a lot to us.

If you haven’t already, we’d encourage you to take another look at our latest studies, as new opportunities are added regularly. We’d love to welcome you to more research in the future - https://www.peopleforresearch.co.uk/participant/opportunities

Thank you again for being part of People for Research.

Kind regards,

PFR Team

Rated 5 out of 5 stars

A good company for earning a little…

A good company for earning a little extra money. Don't expect to qualify for many opportunities, but when you do qualify, it is an easy and smooth experience.

April 4, 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you for sharing your experience with us, and please accept our apologies that it’s been a while since you left this review.

We’re pleased to hear that when you do qualify for an opportunity, the process feels easy and smooth. You’re right that eligibility can vary depending on the specific criteria for each study, and we appreciate your understanding around that.

Thank you for taking part in research with People for Research - we really appreciate your feedback and hope to invite you to future opportunities.

Kind regards,

PFR Team

Rated 5 out of 5 stars

Interesting experience

Although I am not selected regularly for activities, when I have been it is a very positive experience. The link-ups with clients are well managed and the research inevitably interesting. Payments are always extremely prompt in my experience.

April 4, 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you very much for sharing your experience with us. Please accept our apologies that it’s been a while since you left this review.

We’re pleased to hear that when you are selected, the experience is positive, well managed, and engaging. It’s also great to know that payments have always been made promptly - that’s something we work hard to ensure.

Thank you for taking part in research with People for Research. We really appreciate your feedback and hope to invite you to future opportunities.

If you haven't recently checked out our available studies, here is the link! - https://www.peopleforresearch.co.uk/participant/opportunities

Kind regards,

PFR Team

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