People for Research Reviews 

295
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently emphasize the exceptionally supportive and professional staff members who guide participants clearly and patiently through every single step of the process. Consumers also consistently appreciate the prompt financial payments and the wide variety of engaging research topics available to explore regularly. Though some people noted minor technical challenges or felt unfamiliar with the software platforms used, they successfully completed their assigned studies. Reviewers explained that the detailed communication provided by the team helped overcome these initial hurdles and kept participation very straightforward.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the straightforward application... See more

Staff

Customers consistently note positive experiences with staff, describing team members as warm, polite, and... See more

Payment

Consumers find payment to be positive, highlighting a smooth, professionally managed process with reliable... See more

Service

Customers had positive experiences with service, describing it as professionally run with clear communication... See more

Customer service

Clients share positive opinions on customer service, highlighting polite and helpful interactions. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy process, lovely people and fast payouts. Honestly, my favourite market research company. EDIT: I have been chosen for many studies with them; I only ever had 1 issue, and it was resolved... See more

Company replied

Rated 5 out of 5 stars

Another great project to be involved in regarding banking which I look at every week for loans and overdrafts to keep my business afloat. PFR is also good in many ways as they keep in touch via email... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure what to expect when signing up but my experience has been really positive. I signed up 1 month ago and have applied for many things and have been offered 3! The first was to use an onlin... See more

Company replied

Rated 5 out of 5 stars

The patience of the staff is amazing. Not the most confident Teams user, they guided me through, made my feel that my experiences and opinions were valued. And the subjects make me think more deeply... See more

Company replied


Company details

  1. Market Researcher

Written by the company

People for Research is a specialist recruiter of participants for paid research opportunities. Share your feedback on products and services and get paid for your opinions. Paid market research and usability testing – Website testing, game testing, app testing, focus groups, one to one interviews and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

295 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(295)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Relaxed and friendly researcher

Relaxed and friendly researcher, explained the format and meeting agenda at the start of the session and listed well.

August 18, 2026
Unprompted review
People for Research logo

Reply from People for Research

Lovely to hear your researcher was relaxed and friendly, and set everything out clearly right at the start. Thanks for taking part Dawn, and we hope to have you back for another session soon!

Rated 5 out of 5 stars

#1 research opportunities

Excellent experience using this brand for market research, easy to understand and follow, great range of different opportunities to take part in and good range of payments for taking part in research projects.

August 14, 2026
Unprompted review
People for Research logo

Reply from People for Research

An excellent experience is exactly what we aim for, so this is wonderful to read! Thanks for taking part Kyle!

Rated 5 out of 5 stars

Great communication

Great communication, wonderful to work with. Amazing staff. Would happily do research for this company again.

August 18, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thanks for taking the time to leave this review Luke! Great to hear you'd been keen to do paid research again with us, we hope to line up your next study very soon.

Rated 5 out of 5 stars

Legit company and easy to deal with

A lot of people assume that market research is just a trick to sell you things, but that isn't the case at all! People For Research recruit members of the public for focus groups to give feedback on everything from tech to beer. The incentives are great, typically £60–£80 for a couple of hours, and sometimes even more. Best of all, I’ve never had to chase a payment. A legit company, all above board.

August 17, 2026
Unprompted review
People for Research logo

Reply from People for Research

You've hit the nail on the head, market research is about gathering honest feedback, not selling you anything, so thanks for helping put that myth to bed! Thanks for vouching for us and for taking the time to leave this review Clive. We hope to have you back for another one soon!

Rated 5 out of 5 stars

Get paid to feel better. Bang on 😎

I’ve just finished a 12 week study with People for Research for improving gut health Everything was fully explained from the offset regarding any issues/effects/questions I may have and I just cracked, fully knowing Peta and team were always there for support which filled me with confidence. Apart from the incentive, it has also improved my wellbeing and the knowledge that it may also help others which makes it more worthwhile. Highly recommended and never any pressure only support.

August 18, 2026
Unprompted review
People for Research logo

Reply from People for Research

It's great to hear everything was clearly explained right from the start, and that having Peta and the team on hand for support gave you the confidence to just crack on — Peta will be delighted to read this! Thanks so much for the lovely words Chris and the recommendation!

Rated 5 out of 5 stars

gut health supplement

Well designed activity, made me feel not only my gut health was improved , but my overall health improved

August 18, 2026
Unprompted review
People for Research logo

Reply from People for Research

What a brilliant result to come away with — we're so pleased you felt a real benefit from taking part! Thanks for getting involved, and we'd love to have you back for another study soon Peter!

Rated 5 out of 5 stars

Professional organisation

Professional organisation signed up for one of their research surveys was supported throughout and was happy with the outcome

August 18, 2026
Unprompted review
People for Research logo

Reply from People for Research

Great to hear you felt supported right the way through your research survey and were happy with how it all turned out. Thanks for your review Jenny!

Rated 5 out of 5 stars

Amazing company

Amazing company, freindly and great research subjects.

August 18, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thanks for your kind words Zafar!

Rated 5 out of 5 stars

I had a very good experience with this…

I had a very good experience with this research project. I felt heard and valued. I am optimistic that results will help inform and improve future ventures.

August 7, 2026
Unprompted review
People for Research logo

Reply from People for Research

It means a great deal to hear you felt heard and valued throughout, that's exactly what good research should feel like. Thanks for taking the time to leave this review!

Rated 5 out of 5 stars

People for Research staff are fab

The staff in People for Research are warm, friendly and professional. Over 2 years I have participated in 3 sets of research. Each time has been an easy, even enjoyable, experience. And you get paid!

August 17, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you for your kind words Stu and for being so loyal! We're delighted you've found our staff warm, friendly, and professional, and that each experience has been easy and enjoyable :)

Rated 5 out of 5 stars

Worth while research

The process was really smooth, emails arrived in plenty of time. The research was fantastic, I really enjoyed it. It was also really beneficial to me as it was trying a gut health product.

June 2, 2026
Unprompted review
People for Research logo

Reply from People for Research

So pleased the whole process felt smooth, with emails always arriving in good time! It's brilliant to hear you enjoyed the research so much, and even better that trying the gut health product was a real benefit to you too — that's a lovely bonus to take away. Thanks for taking part Joanne, and we hope to have you back for another study soon!

Rated 5 out of 5 stars

Absolute amazing site They provide…

Absolute amazing site They provide really interesting testing and tasks to do the customer service team are very good and pleasant payments are always prompt. I would highly recommend

August 17, 2026
Unprompted review
People for Research logo

Reply from People for Research

Amazing is exactly what we love to hear, thank you Jamil! We're delighted you're enjoying the range of interesting testing and tasks, and that our customer service team have been so pleasant to deal with too :)

Rated 5 out of 5 stars

Amazing Experience

It’s such an amazing experience working with PFR, the surveys are clearly stated, it is also user friendly.
From my own experience, I’ve never had any hiccups working with PFR, such an amazing company, there’s always a survey that you can relate to and work with. Looking forward to more surveys.

August 14, 2026
Unprompted review
People for Research logo

Reply from People for Research

What an amazing review to read, thank you Kenneth. We're thrilled your experience with PFR has been so smooth. Thanks for the lovely words, and we've no doubt there'll be plenty more surveys coming your way soon!

Rated 5 out of 5 stars

I've done quite a few market research…

I've done quite a few market research projects with this company and they are fantastic to work with. They have good communication and great customer service. They pay quickly and the projects are really interesting. I'd definitely recommend them and keep using them. Really easy application processes for projects too.

August 18, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you for coming back to us time and again Ness, it genuinely means a lot! We're delighted you find us fantastic to work with, from the communication and customer service through to quick payments and interesting projects.

Rated 5 out of 5 stars

Gut health research

Prior to sign up, I had a question about the research, which was answered promptly in a sympathetic and supportive way. I received good, clear information about the research. The product was despatched on time, delivered promptly and without complication. Communication throughout the research was prompt, easy and supportive.

May 18, 2026
Unprompted review
People for Research logo

Reply from People for Research

It's great to hear we could put your mind at ease with a clear, supportive answer even before you signed up. We're delighted everything ran so smoothly from there, with the product arriving on time and communication staying prompt and easy throughout. Thanks for taking part, and we hope to have you back for another study soon!

Rated 5 out of 5 stars

Felt Supported

Really enjoyed taking part in the latest product research, and felt that I was fully supported by PfR. Great regular communication as well as an understanding of who to contact if any issues.

August 18, 2026
Unprompted review
People for Research logo

Reply from People for Research

Really pleased you enjoyed the latest product research and felt fully supported throughout! Regular communication and knowing exactly who to turn to if anything crops up makes all the difference, so it's great to hear that came through for you. Thanks for taking part Rachel, and we hope to have you back for another study soon!

Rated 5 out of 5 stars

Always very polite and professional

Always very polite and professional. Will explain everything in simple terms

August 17, 2026
Unprompted review
People for Research logo

Reply from People for Research

Lovely to hear you always find us polite and professional. We think explaining things clearly and in plain terms makes all the difference, so it's great to know that's coming through. Thanks for the kind words, and we hope to have you back for another study soon!

Rated 5 out of 5 stars

Very good experience

Very good experience from the start… interesting subject and good to be asked my opinions.

August 17, 2026
Unprompted review
People for Research logo

Reply from People for Research

A good experience right from the start is exactly what we like to hear! We're so pleased you found the subject interesting and enjoyed having your opinions listened to — that's what it's all about. Thanks for taking part Kevin, and we hope to have you back for another study soon!

Rated 5 out of 5 stars

Participation in research project - very good experience

Over the past few years, I have participated in several research projects for People for Research. They have always been interesting topics and very well organised and managed, thus a very good experience

August 17, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you for sticking with us over the past few years, it means a lot! We're delighted the projects have always brought interesting topics your way and felt well organised and managed throughout. That consistency is exactly what we strive for, so it's wonderful to know it's shown. Here's to many more research projects together!

Rated 5 out of 5 stars

Entire experience well organised.

The patience of the staff is amazing. Not the most confident Teams user, they guided me through, made my feel that my experiences and opinions were valued. And the subjects make me think more deeply on experiences that I am likely to skim over. The set up proceedure was first class. And the provision of a telephone number was appreciated. Hope to be asked again.

August 17, 2026
Unprompted review
People for Research logo

Reply from People for Research

What a lovely thing to read, thank you Anne! Teams can feel daunting if it's not something you use often, so we're really pleased the team could talk you through it patiently and make sure you felt genuinely valued along the way. And we love that the subjects got you thinking more deeply about things. Glad the setup went smoothly and that having a phone number to hand helped too. Fingers crossed we'll be in touch with another one before long!

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