People for Research Reviews 

296
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently emphasize the exceptionally supportive and professional staff members who guide participants clearly and patiently through every single step of the process. Consumers also consistently appreciate the prompt financial payments and the wide variety of engaging research topics available to explore regularly. Though some people noted minor technical challenges or felt unfamiliar with the software platforms used, they successfully completed their assigned studies. Reviewers explained that the detailed communication provided by the team helped overcome these initial hurdles and kept participation very straightforward.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the straightforward application... See more

Staff

Customers consistently note positive experiences with staff, describing team members as warm, polite, and... See more

Payment

Consumers find payment to be positive, highlighting a smooth, professionally managed process with reliable... See more

Service

Customers had positive experiences with service, describing it as professionally run with clear communication... See more

Customer service

Clients share positive opinions on customer service, highlighting polite and helpful interactions. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy process, lovely people and fast payouts. Honestly, my favourite market research company. EDIT: I have been chosen for many studies with them; I only ever had 1 issue, and it was resolved... See more

Company replied

Rated 5 out of 5 stars

Another great project to be involved in regarding banking which I look at every week for loans and overdrafts to keep my business afloat. PFR is also good in many ways as they keep in touch via email... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure what to expect when signing up but my experience has been really positive. I signed up 1 month ago and have applied for many things and have been offered 3! The first was to use an onlin... See more

Company replied

Rated 5 out of 5 stars

The patience of the staff is amazing. Not the most confident Teams user, they guided me through, made my feel that my experiences and opinions were valued. And the subjects make me think more deeply... See more

Company replied


Company details

  1. Market Researcher

Written by the company

People for Research is a specialist recruiter of participants for paid research opportunities. Share your feedback on products and services and get paid for your opinions. Paid market research and usability testing – Website testing, game testing, app testing, focus groups, one to one interviews and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(296)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first time with PFR this week and I…

My first time with PFR this week and I must say it was a pleasant experience. I will definitely look for more opportunities to get involved with.

July 3, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you for your lovely review! We're delighted that your first experience with People for Research was such a positive one. It's great to hear you enjoyed taking part. We really appreciate your support and look forward to welcoming you back for another research opportunity soon.

Rated 5 out of 5 stars

Great overall experience

I’ve completed a few different projects for People for Research and have had a great experience. I like that their application questions are generally a lot shorter than some other companies I’ve used in the past. It can take many applications for you to be picked, however this is just the nature of market research and was the same with other companies I’ve applied with in the past. Rewards are fair and paid out pretty soon after the project completes.

July 2, 2026
Unprompted review
People for Research logo

Reply from People for Research

Hi Daniel, thank you for taking the time to share your experience! We're so pleased you've enjoyed taking part in several of our research projects. It's great to hear you appreciate our shorter application process, we aim to make signing up as quick and straightforward as possible. We look forward to welcoming you back to more projects soon.

Rated 5 out of 5 stars

Excellent initiative…

I think it’s an excellent initiative where the public are able to get involved and influence products and decisions.

July 2, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you for your kind words Sultana. Giving people the opportunity to share their experiences and influence the development of products, services and important decisions is at the heart of what we do. We really appreciate your support and hope you'll continue to take part in future research projects with us.

Rated 5 out of 5 stars

Interesting and engaging.

I have now completed a couple of research projects; both have been very interesting and engaging. The process leading up to the research was straightforward. The people conducting the research were interesting and the projects insightful I have really enjoyed the sessions. Thank you for giving me this opportunity.

June 30, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thanks Ranj for your lovely feedback. We're so pleased you've enjoyed both of the research projects you've taken part in. It's great to hear the process was straightforward and that you found the sessions engaging and insightful. Thank you for sharing your views, they really do help shape better products and services!

Rated 5 out of 5 stars

Highly recommend

Very helpful from start to finish.
Really enjoyed my research interview, I would recommend signing up to People for Research.

July 1, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you so much for your kind words and recommendation! We're delighted to hear you felt supported throughout the process and that you enjoyed your research session :)

Rated 5 out of 5 stars

Great communications before the…

Great communications before the research project - clear, timely. Research session was enjoyable, my views asked and valued. Incentive paid on time. Was a pleasure to deal with

July 1, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you for taking the time to share your experience Dave! We're so pleased to hear it was such a positive one. Making sure every participant feels heard and that their views are genuinely valued is incredibly important to us. It was a pleasure having you take part, and we hope to see you in another study soon!

Rated 5 out of 5 stars

really interesting session with a super…

really interesting session with a super nice interviewer, the session really picked my brains. Hope it helped

July 1, 2026
Unprompted review
People for Research logo

Reply from People for Research

So great to hear you enjoyed the session Michael, and that your interviewer made it such a positive experience. The best research often comes from thoughtful conversations that really get people thinking, so we're delighted you found it engaging. We're sure your insights were incredibly valuable, and we really appreciate you taking the time to take part.

Rated 5 out of 5 stars

Really enjoy interacting with PfR

Really enjoy interacting with PfR. They take the trouble to get to know you and make sure that the surveys are always relevant to you. Never had an issue of being put forward for surveys that aren’t right for me or the client as PfR make sure I’m thoroughly appraised in advance. Never had an issue with remuneration either so thanks.

June 30, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you for such thoughtful feedback Paula! It's especially rewarding to hear that you've noticed the care we take in matching participants to the right research. Thanks for being a valued member of our community. We really appreciate your support and look forward to working with you again soon.

Rated 5 out of 5 stars

I have now completed a couple of…

I have now completed a couple of surveys for People for Reserch. The surveys are very intresting and quite varied.
Emails phone calls are very clear on what the surveys are about, where you need to go and reminders of dates.
Every one I have spoken to are very friendly.
I have enjoyed my sessions and look forward to doing much more .

June 26, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you so much for your wonderful feedback! We're delighted to hear you've enjoyed taking part in multiple studies. It's great to know our emails, phone calls and reminders helped keep everything clear and straightforward, and that our team made you feel welcome throughout. Thanks for taking the time to leave this review :)

Rated 5 out of 5 stars

Just finished an online interview

Just finished an online interview Was told I would receive my reward in a couple of days which is very quick compared to other surveys

June 25, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thanks for taking part in one of our opportunities Liz, we hope you had a positive experience. That is correct, we aim to process payments within three working days after the completion of the study :)

Rated 5 out of 5 stars

Excellent experience

The research I took part in felt relevant and important. The organisation and administration were excellent. The facilitator made the research discussion flow and encouraged everyone to take part. I thoroughly enjoyed being involved and would recommend.

June 24, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you so much for your wonderful feedback Jacqueline. We are so pleased to hear that you really enjoyed taking part in research with us. We really appreciate your recommendation and hope to welcome you back to another study soon!

Rated 5 out of 5 stars

Very good

I have used this organisation a few times very professional very interesting and highly recommended

June 24, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you so much for your continued support and recommendation Nick! We really appreciate your feedback and glad to hear you've always had positive experiences with us.

Rated 5 out of 5 stars

The communication was great

The communication was great, I got reminders and the researcher reached out before the session to check everything was ok. The research was with my 14 yo and they took great care in making him comfortable during the session.

June 23, 2026
Unprompted review
People for Research logo

Reply from People for Research

It's great to hear your 14-year old felt comfortable and well supported during the session. We're delighted to hear you were well informed throughout the process too. Thanks so much for taking the time to leave this review!

Rated 5 out of 5 stars

Great company

I have always had such an amazing experience with People for Research, its always such a joy to work with their team! I have just completed a project and everything about the recruitment and post-session communication was excellent. Claire kept me well informed and was so lovely checking in with me along the process.

June 22, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thanks so much for your kind words Orla. We're delighted to hear you've consistently had such positive experiences with our team. We'll be sure to pass your lovely feedback on to Claire, she will be thrilled to know her support made a difference. We really appreciate your time and look forward to welcoming you back for another project soon.

Rated 5 out of 5 stars

Instructions about joining were clear…

Instructions about joining were clear and easily understood. The interviewer was very pleasant and efficient. She made sure I was happy throughout the interview. It was a most enjoyable experience.

June 24, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you so much for your lovely feedback Janette! We're delighted to hear that the joining instructions were clear and that you had such a positive experience with your interviewer. Creating a welcoming and comfortable environment for our participants is really important to us, so it's wonderful to know you felt supported throughout. We hope to see you taking part in another study soon.

Rated 5 out of 5 stars

Orla was a great kind patient…

Orla was a great kind patient interviewer who guided me throughout the interview

June 24, 2026
Unprompted review
People for Research logo

Reply from People for Research

Hi Helen, thanks for your lovely review. We are so pleased you found the experience enjoyable. We hope to invite you to more paid research opportunities with us soon :)

Rated 5 out of 5 stars

Interesting range of paid opportunities…

Interesting range of paid opportunities to participate in different sorts of consumer and official research. I just took part in an interview about how to improve the letter that DWP send to people about the Winter Fuel Payment. You can apply for many different opportunities but you aren't selected for all of them - depends on how your profile fits against the target demographic for each individual study. Payment varies depending on researcher and amount of time you have to give. Up to an hour for online interviews or surveys is common - usually around £50 or so.

June 24, 2026
Unprompted review
People for Research logo

Reply from People for Research

Hi Simon, thank you so much for taking the time to leave a review. Great to hear you enjoyed taking part and find the variety of research opportunities interesting. You're absolutely right that eligibility varies from study to study. We really appreciate you taking the time to explain the process and hope to welcome you back for more research opportunities soon!

Rated 5 out of 5 stars

This was in interesting area of research

This was in interesting area of research and the interviewer was well informed and skillful in handling the discussion which was also informative.The process was well set up reminders sent and the Zoom link worked without problems. A little bit more information about how to access it would have been helpful for someone who is not a regular user of the platform.

June 22, 2026
Unprompted review
People for Research logo

Reply from People for Research

Thanks for your review Jo. We are pleased to hear you found the research interesting and the session ran smoothly. We really appreciate your suggestion about providing more guidance on accessing Zoom. We'll certainly take that on board to make the experience even easier for those who don't use the platform regularly. Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

I had a great experience with PFR

I had a great experience with PFR. The research sessions are always interesting, engaging, and well organised, making it enjoyable to take part. Payments are processed promptly, which is always appreciated and shows how professional they are.

The team is also fantastic,everyone is friendly, supportive, and happy to help throughout the research process, creating a welcoming environment. I would definitely recommend PFR to anyone looking to participate in research studies and would happily take part in future projects.

June 19, 2026
Unprompted review
People for Research logo

Reply from People for Research

Hi Merene, what a lovely review - thank you for taking the time to write this. We're so pleased that your experience with PFR has been so positive and that our team have left you feeling supported and welcomed. We hope to get you involved in another research project soon!

Rated 5 out of 5 stars

Well organised session

I had my first online research session today and it went well. Right from when I was screened and selected for the session, Phoenix Thompson was in contact, ready to answer any questions. Overall, it was worthwhile and I look forward to doing more with the company.

June 23, 2026
Unprompted review
People for Research logo

Reply from People for Research

Hi Deborah, it's great to hear that your first user research session went well and that Phoenix made you feel reassured - thank you for sharing your experience, we'll pass your feedback to Phoenix!

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